Gem Forest Hotel Nairobi - MGallery Collection features a rooftop terrace and puts you within a 10-minute walk of Village Market. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Kahani, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Fitness center
Steam room
Room service
Coffee shop/cafe
Massage/treatment rooms
7 meeting rooms
For families (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
The current price is CNY1,137
CNY1,137
CNY1,387 total
includes taxes & fees
May 27 - May 28
Why we love this property
Work and relax in style
This hotel combines 7 meeting rooms and coworking spaces with a full-service spa offering massages and body treatments. Unwind in the sauna after work.
Dining diversity
Savor Indian and Modern European cuisine at 3 restaurants, plus options at a cafe and bar. Buffet breakfast, vegetarian menus, and private dining await.
Spa serenity
A full-service spa offers daily treatments: massages, facials, and body wraps. Couples enjoy shared rooms. Sauna, steam room, and fitness space await.
Embassy of the United States of America - 8 min walk - 0.7 km
Village Market - 8 min walk - 0.7 km
United Nations Office at Nairobi - 10 min walk - 0.9 km
Karura Forest - 17 min walk - 1.4 km
Getting around
Nairobi (WIL-Wilson) - 31 min drive
Jomo Kenyatta Intl. Airport (NBO) - 45 min drive
Syokimau Station - 44 min drive
Nairobi Station - 44 min drive
Syokimau SGR Railway Station - 45 min drive
Airport shuttle (surcharge)
Restaurants
Hero Bar - 9 min walk
Harvest - 10 min walk
BangBang - 10 min walk
Karel T Lounge - 10 min walk
Cj's Village Market - 11 min walk
About this property
Gem Forest Hotel Nairobi - MGallery Collection
Gem Forest Hotel Nairobi - MGallery Collection features a rooftop terrace and puts you within a 10-minute walk of Village Market. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Kahani, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
At a glance
DONE
Hotel size
105 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
3 restaurants
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Children's menu
Fireplace gate
Stair gate
What to do
Bicycle rentals nearby
Horse riding nearby
Safari nearby
Working away
7 meeting rooms
Coworking spaces
Conference space (1744 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Romance packages
Facilities
1 building/tower
Built in 2024
Rooftop terrace
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Vegetarian dining options
Local artist showcase
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Outdoor entertainment area
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Front entrance ramp
Magnifying mirror
Stair-free path to entrance
Tile flooring in room
Room amenities
Be entertained
55-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Mobile key entry
Special features
Spa
Shanta Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Dining
Kahani - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Enchante Bistro - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Troy Roof Bar - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
La Mer - This restaurant serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KES 4800 for adults and KES 2400 for children
Airport shuttle service is offered for an extra charge of KES 7764 per vehicle (one-way, maximum occupancy 2)
Children & extra beds
Airport shuttle service for children costs KES 7764
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Guests under 12 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Apple Pay and M-Pesa.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Gem Forest Hotel Nairobi - Mgallery Collection Hotel
Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi
Frequently asked questions
Does Gem Forest Hotel Nairobi - MGallery Collection offer free cancellation for a full refund?
Yes, Gem Forest Hotel Nairobi - MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gem Forest Hotel Nairobi - MGallery Collection?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Gem Forest Hotel Nairobi - MGallery Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Gem Forest Hotel Nairobi - MGallery Collection?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Gem Forest Hotel Nairobi - MGallery Collection?
Yes, an airport shuttle is available. The charge is KES 7764 per vehicle one-way.
What are the check-in and check-out times at Gem Forest Hotel Nairobi - MGallery Collection?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Gem Forest Hotel Nairobi - MGallery Collection?
No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.
What is there to do at Gem Forest Hotel Nairobi - MGallery Collection and nearby?
Have fun with nearby activities like cycling and horseback riding. Additional recreation nearby includes game drives and safari tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Gem Forest Hotel Nairobi - MGallery Collection also has a steam room and spa services.
Are there restaurants at or near Gem Forest Hotel Nairobi - MGallery Collection?
Yes, there are 3 onsite restaurants, featuring Indian cuisine.
What's the area around Gem Forest Hotel Nairobi - MGallery Collection like?
Gem Forest Hotel Nairobi - MGallery Collection is located on the boardwalk/promenade in Gigiri, a short 9-minute walk from Village Market and 13 minutes' walk from United Nations Office at Nairobi.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was excellent with a wide variety of choices and worth the price. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Dec 19, 2025
Clean room, friendly staff
Hennan
Hennan, 6-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Great hotel, nice breakfast. Good restaurants. Rooms are super, including the decor. Gym is super. Convenient location for village market, UN and the forest
Åsta Ingvild
Åsta Ingvild, 4-night trip
Verified
10/10 Exceptional
Jul 17, 2025
the hotel was amazing and the people were so nice
christelle
christelle, 2-night trip
Verified
10/10 Exceptional
Apr 3, 2025
Location and staff was excellent for my visit.
Rodney
Rodney, 6-night trip
Verified
10/10 Exceptional
Jul 15, 2025
What a great stay!
Excellent hotel. Nice people and good service. Amazing spa. Very close from the village market and the forest.
Jane
Jane, 5-night trip
Verified
8/10 Very good
Sep 4, 2024
great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening
gail
gail, 4-night trip
Verified
10/10 Exceptional
Aug 28, 2025
This is an MGallery hotel, and it is absolutely beautiful. They take careful attention to details, such as robes, slippers, frankincense and aloe shampoos and body washes. Every detail is well thought out. There are three restaurants within the hotel, and they are all elegant and impressive. We look forward to our next visit.
Nilda
Nilda, 2-night trip
Verified
10/10 Exceptional
Feb 1, 2025
Modern, elegant, sophisticated, clean. Amazing bars and restaurants.
Amanda
Amanda, 3-night trip
Verified
10/10 Exceptional
Apr 13, 2025
Some nice staff
John
John, 3-night trip
Verified
10/10 Exceptional
Sep 2, 2024
Absolutely incredible. Amazing service, great food and cocktails.
Malcolm
Malcolm, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
N/A — I did not have breakfast.
One issue I experienced was with transportation. The hotel did not notify the taxi agency in advance, and as a result, I waited at the airport for over an hour. I had to coordinate with airport security to contact the taxi agency so they could come pick me up.
The taxi agent informed me that the hotel did not forward my reservation, which is why they did not arrive with a sign as expected. For future arrangements, please ensure that the reservation is properly forwarded to the taxi agency. Other than that, everything was perfect, especially the staff...overall, the hotel cleaning was very good, and the rooms and common areas were well maintained.
Aboubakri
Aboubakri, 3-night trip
Verified
6/10 Good
Sep 29, 2025
Staff was nice and welcoming. Hotel looks nice but there were some major problems/inconveniences with my stay. Air conditioner in room was broke so it was burning up hot the first night and freezing cold the second night… the toilet ran all night (fixed the second night). The bathroom sink leaked (fixed the second night). There was foul smell in hallways and elevators. Wait times for room service was unreasonably long; I had to call down and remind them that an order was placed.
Kellie
Kellie, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2024
A hotel to remember
Brand new hotel in Gigiri area. The lobby is quite outstanding with a nice patio. My room (7th floor) overlooked the swimming pool with an uninterrupted view full of Green. Peaceful and quiet.
My room was rather large and well decorated, the hotel is very well decorated anyway to give it a rather unique style.
Breakfast is also quite outstanding (lot of choices), it is a price but it’s worth it!
A special message to all the hotel staff, whether they are reception staff, cleaning staff, restaurant staff or security staff they are all welcoming, smiling, positive and above all professional. Keep up the good work! You rock!
Philippe
Philippe, 4-night trip
Verified
10/10 Exceptional
Feb 23, 2026
Great rooms really friendly staff and loved the decor
Grant
Grant, 2-night trip
Verified
10/10 Exceptional
Aug 21, 2025
Brilliant and pleasant stay
Oghenevomerho
Oghenevomerho, 4-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Very nice property and clean rooms. Friendly and helpful hotel staff.
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Excellent
Henry
Henry, 7-night trip
Verified
10/10 Exceptional
Aug 16, 2025
The best hotel in Nairobi. The staff are very friendly and professional.
Victor
Victor, 10-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Amazing and
Ngozi
Ngozi, 5-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Yes
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Feb 20, 2025
fantastic property and a real Gem!
I’ve been to Nairobi many times and this hotel is really fantastic option to stay
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Our stay for 3 nights was amazing from the reception staff, cleaners, restaurant staff & the meals were lovely. The Troy Mediterranean restaurant was great as was the Kahani restaurant, Ezekie was a great host as was the chef Vivek.
The Hotel is very close to Village Market , which you can walk to - well worth a visit and would recommend this Hotel.
My wife had fallen ill and the reception staff were very helpful and comforting.
Jitesh
Jitesh, 3-night trip
Verified
6/10 Good
Oct 27, 2025
I didnt know about the airport shuttle and had to pay 100 us dollars to get there.
Domenicop
Domenicop, 1-night trip
Verified
8/10 Very good
Nov 1, 2024
Just opened, it's got some work to do on cleanliness and freshness of the breakfast