Does Condado by Otium offer free cancellation for a full refund?

Yes, Condado by Otium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Condado by Otium?

Yes, cats and dogs are welcome. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Condado by Otium?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Condado by Otium?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Condado by Otium and nearby?

Condado by Otium has an arcade.

Does Condado by Otium have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a freezer, a microwave, and an espresso maker.

What's the area around Condado by Otium like?

Condado by Otium is located near Atlantic Beach in Condado, a short 4-minute walk from Casino del Mar at La Concha Resort and 16 minutes' walk from Condado Beach.

Condado by Otium, San Juan: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 14, 2024

Spend 6 nights at this property with my son and husband and enjoyed our stay. Very well kept property and super clean. Will be coming back soon.

Abigail, 6-night trip

8/10 Very good

Dec 14, 2024

Good for price

Good for the price, but no hot water at the time.

2-night trip

10/10 Exceptional

Jun 19, 2024

Very clean Room

jazz, 4-night trip

8/10 Very good

Jul 19, 2024

That the tv wasn’t on either bedroom or 50 inches like the description said. Still a nice stay and a convenient location though!

Bryant, 4-night trip

8/10 Very good

Jan 25, 2025

Is a wonderful location at condado you can find everything on walking distance. Beach, restaurants, bars, stores and transportation. The rooms were very nice and clean always ac in the building. Only thing was dirty and abandoned was the terrace and the patio. The first 2 days of my stay I had no water on my apartment for the second night I ask them to please lend me a bathroom in another room and they did so I can take a shower and finally the move me to a room were the water was working properly. How ever people was friendly enough to pick up the pone all the time even though they couldn’t do much my first 2 days. After my 3rd day I was extremely happy.

Deyby, 6-night trip

2/10 Poor

Feb 14, 2025

Arrived at unit late on checkin day and the front door was unlocked. When we entered, it was obvious someone had stayed in the unit. Trash, wet towels, personal items, dirty bed, and more. I have photos. Since we had received a text from the property stating it was cleaned and ready early on check in day and with the door unlocked, it’s obviously not safe if people have access. It was disgusting. We also didn’t have hot water.

Eric, 12-night trip

8/10 Very good

Oct 1, 2024

Overall it was a great stay, however the listing mentioned two queen beds. I brought that to the attention of the staff but it was dismissed multiple times, instead of two rooms with two queen beds it was two rooms one queen bed and bunk bed in the other room. Pictures showed what should have been a basic living room vs just an entry way with a table. Kitchen with hot plate, fridge and some basic items included was nice. Parking was easy, right off Condado. Entry way from street to the unit was a bit interesting with construction materials on both sides, didn't bother me just thought a better presentation. Still an excellent value, but going into it would have been nice. After the fact they mention rules such as no guests, didn't seem to be an issue anyways.

Steve, 7-night trip

2/10 Poor

May 25, 2024

This property is a total catfish. WiFi does not work they have no one available to bring any additional towels face clothes what they leave for your stat is all you get. Everytime I had an issue they stated they had to discuss with their team which they never called me back to resolve. Don’t book here! Then they had no hot water when we were there stared other guests had Sam’s issue but they never notified anyone else.

Madison, 3-night trip

4/10 Fair

Jun 4, 2024

The room that I stayed in was not an actual separate room. There was a connecting door between my apt and my neighbors rooming next door, which is very misleading because it was not listed in the description anywhere when booking. As a result, the walls were super thin and I continuously heard every conversation and action (music played, argument, toilet flushing, shower, phone call etc) of my neighbors as if I were in the same room with them. Unfortunately, you don’t have a sense of privacy with the connecting door and thin walls. I had higher hopes for the property with it being in a great location. Unfortunately, I would not recommend this property as a place to stay while in San Juan.

Jermelia, 3-night trip

10/10 Exceptional

Aug 4, 2025

One of the best affordable property rentals that you can rent for on the beach and have a blast mind you they have a miniature basketball court gaming room with an arcade and arcades in it. It’s amazing thank you so much.

Jose, 3-night trip

6/10 Good

Jul 15, 2025

I would put 5 stars but it’s not exactly like the picture but the place is in a good area.

Rosa, 5-night trip

10/10 Exceptional

Jul 11, 2025

I loved staying at Condado by Otium! The property was maintained well, it was right up the street from the beach, and a laundromat is right next door! A 10/10 experience

Alexia, 4-night trip

10/10 Exceptional

Jun 11, 2025

Loved it

Jose, 4-night trip

4/10 Fair

Apr 25, 2025

Nahe vom Condado Strand

Fatima, 11-night trip

2/10 Poor

Apr 8, 2025

Unlocked adjoining door & dirty unit

Upon arrival, we noticed that the area was poorly lit. It took us a while to get into the property. We had to communicate for 20 minutes with the property manager. Finally got into the unit. There was no bedding on either bed, or towels But there was dirtyv bedding/ towels from the previous tenant in the hallway. Also, trash from the previous tenant was still in the room. It took. A day for them to get us linens as well as the towels which were supposed to be included.vWe ended up buying our own. Also one of the bedroom's air conditioners was not working and no one came to fix it till day three. Communication was very poor, & i didn't feel heard. The biggest problem was that there was a connecting door that was left unlocked. We didn't know what the door led to, we opened it to find a ypung woman, scared & in a towel. It was unacceptable. We felt horrible and apologized.

Stephanie, 6-night trip

6/10 Good

Feb 27, 2025

this was a decent place and i am not picky but i was not warned of how noisy it is at night. we were the first door when you come in and there is barely a hallway to get to the room. we could hear everything outside the door and the windows. it sounded like the windows were opened the whole time. the place was clean and had all of the necessities. the windows also are just blurred and can’t actually see out of them. the wifi only worked the first day so keep that in mind. we didn’t have any table, but it was similar to a studio apartment so it probably wouldn’t be able to fit but none of the pictures online showed rooms without the kitchen table so we were surprised. overall i would rate it a 3 as the location was good and safe. 5 min walk from beach access.

Sophia, 4-night trip

4/10 Fair

Feb 19, 2025

It was a building next to a dry cleaners that looked in poor condition. The noise from the dry cleaners in the morning woke me up. At first I thought it was construction. Next, little bugs appeared in the bathroom sink and in the kitchen. The first evening we noticed mold on the ceiling, we wanted to leave the place immediately but could not get our expensive amount back. We needed towels, after the second day. Anything extra, we had to pay for it. We booked for four days! No one to speak to but a person hired through Optium. The floor and walls were scratched and in poor condition. We definitely didn’t get what we paid for. Almost forgot there were streaks and water marks on the blue walls. There was no closet or any bureau where I could hang my clothes. We lived out of our suitcases. On a positive note can say that our refrigerator worked and our air conditioning worked well.

Luigi, 4-night trip

8/10 Very good

Feb 16, 2025

Convenient location to beach access, restaraunts, shopping, Walgreens, super max market and close to airport as well a cruise ship ports. Stayed for 4 nights and did have a main water pipe break the first night, but was fixed the next day. Wifi didn't work until last 2 days of stay, but would deleting stay again due to the convenience of everything around it. It is located in town so it's quite noisy, but i think you'll get that in allot of places unless they're insulated better.

Dawn, 4-night trip

2/10 Poor

Feb 16, 2025

Don’t bother

Fees upon fees and when you think it’s over, there’s another one. Don’t bother asking for anything during your stay they won’t send anyone to help. And when it’s time for checkout, they ask for more money. Our room leaked from 4 different places when it rained overnight and there were puddles on the floor when we woke up.

1-night trip

8/10 Very good

Feb 9, 2025

Cómodo y con todo lo necesario

Apartamento cómodo . La única pega que no hay ascensor. La comunicación con el número de teléfono que me dieron no fue fluida.

CLARA, 4-night trip

4/10 Fair

Feb 9, 2025

Péssima experiência

Quanto ao quarto: Nosso quarto era térreo, os demais hóspedes passavam gritando, falando alto, rindo, batendo o portão de entrada o tempo todo. Em qualquer horário, não houve sossego. Chão sujo, impossível pisar descalço, porque parecia uma cola de tanta sujeira. Ar condicionado de difícil regulagem. Ou super gelado ou quente. A cozinha é bem equipada, espaço bom, geladeira grande. Boas toalhas de banho e itens de higiene. Quanto a localização Super bem localizado, perto de tudo (mercados, farmácias, praia, restaurantes). Por causa disso, super barulhento. Carros 24h por dia buzinando, freiando e com muito barulho. Nosso quarto era térreo (n 101 - Studio 1 com cama queen), e ao lado fica um bar/restaurante com música alta e pessoas gritando madrugada a dentro. Na nossa primeira noite (sábado), houve música altíssima e gritaria até 3am. Não dormimos, não conseguimos descansar. A experiência foi desagradável. Não vale o preço que custa. Teria pago o dobro do valor por um lugar que tivesse silêncio e pudesse relaxar. Demais hóspedes completamente sem educação. Passavam ao lado do quarto cantando, gritando e falando alto. Em qualquer horário, seja durante o dia ou de madrugada. O portão de acesso aos quartos é de ferro, e faz muito barulho. As pessoas batiam este portão com toda a força, gerando muito barulho. Foi muito desrespeitoso. Até briga entre mulheres nos ouvimos, com gritaria e xingamentos. Provavelmente estavam alcoolizadas.

karina, 4-night trip

10/10 Exceptional

Dec 11, 2024

Located in the heart of Condado… just steps away from the beach and world class restaurants. Walkable and if in need of transportation, plenty of cabs and Ubers available.

Carmen, 6-night trip

8/10 Very good

Dec 1, 2024

Great place, noisy but expected. Location is perfect!

Carmen, 4-night trip

10/10 Exceptional

Nov 21, 2024

Great location,

Betzaida, 4-night trip

4/10 Fair

Nov 1, 2024

Poor conditions.

Eduardo, 12-night trip

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