See all properties

Naay Zama

4.0 star property
Hotel with outdoor pool, near Xel-Há Park

Choose dates to view prices

Photo gallery for Naay Zama

Outdoor pool
Exterior
Body treatments, hot stone massages, deep-tissue massages
Exterior
Grand Room, Kitchen, Garden View | Private kitchen
Escape to Naay Tulum, where lush greenery and soothing vibes await. Unwind in the outdoor pool or rejuvenate with a spa treatment like hydrotherapy or a body scrub. Enjoy cooked-to-order breakfast, bike rentals, and stay connected with WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Spa
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach umbrellas
  • Beach towels
  • Room service
  • Spa services
  • Terrace
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Pets allowed

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Hot Tub, Garden View

Deluxe Room, Hot Tub, Garden View | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room, Hot Tub, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, Garden View

Elite Room, Garden View | Terrace/patio

Elite Room, Garden View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Down duvet
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Grand Room, Kitchen, Garden View

Grand Room, Kitchen, Garden View | 1 bedroom, premium bedding, down comforters, in-room safe

Grand Room, Kitchen, Garden View

Highlights

Yard
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Dining table
Smart TV
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Naala Tulum

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 618 reviews
Naala Tulum
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Parque Dos Ojos, Tulum, QROO, 77774

What's nearby

  • Xel-Há Park - 6 min drive - 2.0 km
  • Xcacel Beach - 7 min drive - 2.7 km
  • Xcacel-Xcacelito Sanctuary - 11 min drive - 3.1 km
  • Soliman Bay - 11 min drive - 7.3 km
  • Dos Ojos Cenote - 17 min drive - 6.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive
  • Cozumel Intl. Airport (CZM) - 30.5 miles/49.1 km

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Katok - ‬10 min drive
  • ‪Yum Buffet - ‬8 min drive
  • ‪Lobby Pub - ‬8 min drive
  • ‪Wet Bar Flamboyan - ‬9 min drive

About this property

Naay Zama

Naay Zama puts you within a 10-minute drive of Xel-Há Park and Akumal Beach. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or body scrubs. Other highlights include an outdoor pool, free bike rentals, and a terrace.

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Private picnics
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 13.00 to 28.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Naay Tulum
Naay Zama Hotel
Naay Zama Tulum
Naay Zama Hotel Tulum

Frequently asked questions

Does Naay Zama offer free cancellation for a full refund?

Yes, Naay Zama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Naay Zama?

Yes, there's an outdoor pool.

Are pets allowed at Naay Zama?

Yes, dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Naay Zama?

Yes, there's free self parking.

What are the check-in and check-out times at Naay Zama?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Naay Zama and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Naay Zama?

Yes, there's an onsite restaurant.

Does Naay Zama have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Naay Zama like?

Naay Zama is a short 20-minute walk from Xel-Há Park and 3 minutes' walk from Xcacel Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.