Overlooking the boardwalk, HOTEL MAYA PALENQUE offers a serene retreat with an outdoor pool and lush garden. Savor a drink at the bar or get some work done in the business center, all while staying connected with free WiFi.
Palenque Archaeological Zone - 11 min drive - 8.7 km
Getting around
Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive
Airport pick-up service
Restaurants
Cafe Jade - 5 min walk
Kinich Kan Balam - 4 min walk
pizzas exprés - 1 min walk
Restaurante Maya Cañada - 3 min walk
I'khofi la villa del cafe - 2 min walk
About this property
HOTEL MAYA PALENQUE
Located just 1.8 mi (3 km) from the airport, HOTEL MAYA PALENQUE offers pick-up service (available 24 hours). Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a terrace.
At a glance
DONE
Hotel size
50 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
DONE
Transfers
Airport pickup on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Conference center (900 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Communal living room
An outdoor pool
Spa services
Reception hall
Outdoor furniture
Accessibility
Handrails in stairways
Stairway handrail height (inches): 35
Doorbell and phone notification
Well-lit path to entrance
14 stairs to reach property
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Chan Bahlum - Onsite family restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 300 per person
Airport shuttle service is offered for an extra charge of MXN 300 per vehicle. Maximum occupancy 4
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque
Frequently asked questions
Does HOTEL MAYA PALENQUE offer free cancellation for a full refund?
Yes, HOTEL MAYA PALENQUE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HOTEL MAYA PALENQUE?
Yes, there's an outdoor pool.
Are pets allowed at HOTEL MAYA PALENQUE?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HOTEL MAYA PALENQUE?
Yes, there's free self parking.
Is airport shuttle service offered by HOTEL MAYA PALENQUE?
Yes, a shuttle from the airport to the hotel is available. The charge is MXN 300 per vehicle.
What are the check-in and check-out times at HOTEL MAYA PALENQUE?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at HOTEL MAYA PALENQUE and nearby?
HOTEL MAYA PALENQUE has an outdoor pool and spa services, as well as a picnic area and a garden.
Are there restaurants at or near HOTEL MAYA PALENQUE?
Yes, there's an onsite restaurant, Chan Bahlum.
What's the area around HOTEL MAYA PALENQUE like?
HOTEL MAYA PALENQUE is located a short 10-minute walk from El Panchán.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
HOTEL MAYA PALENQUE Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 2, 2025
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Luis
Luis, 1-night trip
8/10 Very good
Mar 10, 2025
Clean and convenient at a good price. Nice breakfast in the dining room!
David
David, 2-night trip
6/10 Good
Jan 19, 2025
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Lenzy
Lenzy, 1-night trip
8/10 Very good
Dec 18, 2024
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Heather
Heather, 1-night trip
6/10 Good
Dec 2, 2024
Staff very friendly and eager to help!
ROSAMARIA
ROSAMARIA, 2-night trip
10/10 Exceptional
May 31, 2025
All good costemer cervice
Ruben
Ruben, 3-night trip
8/10 Very good
Jun 12, 2024
Love the friendlyness of the staff. very clean need.
Felipe
Felipe, 4-night trip
8/10 Very good
May 12, 2024
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Verified traveler
2-night trip
6/10 Good
Mar 28, 2025
Qwerede fghh
Rubén
Rubén, 1-night trip
10/10 Exceptional
Jun 12, 2024
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Drew
Drew, 2-night trip
4/10 Fair
Jan 19, 2025
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
JAVIER
JAVIER, 2-night trip
8/10 Very good
Jul 17, 2024
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Gerardo
Gerardo, 2-night trip
10/10 Exceptional
Sep 15, 2025
Excelente
Excelente ubicación y servicio!
ELSA ILEANA
ELSA ILEANA, 1-night trip
10/10 Exceptional
Jul 27, 2025
Excelnte atención y servicio
Pedro
Pedro, 1-night trip
10/10 Exceptional
Jul 26, 2025
Fernando
Fernando, 3-night trip
10/10 Exceptional
Jul 22, 2025
Angel
Angel, 2-night trip
10/10 Exceptional
Jul 14, 2025
Hôtel face à la gare routière ado, au rond point pour le site de palenque et dans la rue des restaurants sympas ! Un très bon choix, plutôt esthétique et pas cher.
Kate
Kate, 2-night trip
10/10 Exceptional
Jul 14, 2025
Muy agradable
Muy buena atención y estancia en gral
Verified traveler
3-night trip
10/10 Exceptional
Jul 9, 2025
Buena atención
Todo el personal, muy amable. Cuartos y recepción muy limpios
LAURA ROSIO
LAURA ROSIO, 2-night trip
10/10 Exceptional
Jul 2, 2025
Maria
Maria, 2-night trip
6/10 Good
Jul 2, 2025
Giovanni
Giovanni, 1-night trip
8/10 Very good
Jun 30, 2025
Buen hotel
En si bonito el hotel y sus instalaciones, la comida muy rica, la piscina tambien buena el unico detalle fue k se escucha mucho el ruido de las otras habitaciones.
Olga Maria
Olga Maria, 1-night trip
8/10 Very good
Jun 26, 2025
Adolfo
Adolfo, 3-night trip
6/10 Good
Jun 26, 2025
Muy bonita propiedad, el personal muy amable y atento, pero la piscina no estuvo disponible y no estaba en la descripción, pero cómoda y cerca de las zonas arqueológicas
Samuel
Samuel, 2-night trip
10/10 Exceptional
Jun 22, 2025
Buena estancia, solo que la alberca esta en reparación pero todo estuvo bien y tranquilo