Nestled in Santa Lucia, Hotel Palazzo Cavalieri offers upscale comfort with dry cleaning/laundry services and free in-room WiFi. Explore the nearby Lungomare di Ortigia or take advantage of concierge services, luggage storage, a 24-hour front desk, tour/ticket assistance while enjoying smoke-free premises.
Enjoy your visit to Syracuse with a stay at Hotel Palazzo Cavalieri.
At a glance
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Hotel size
24 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Romance packages
Facilities
Communal living room
Locally-owned & organized tours & activities
Room amenities
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Hair dryer
Stay connected
Free WiFi (speed of 50+ Mbps)
Food and drink
Champagne service
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 4.00 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT089017C2XP43TJYN
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Cavalieri
Hotel Palazzo Cavalieri Hotel
Hotel Palazzo Cavalieri Syracuse
Hotel Palazzo Cavalieri Hotel Syracuse
Frequently asked questions
Does Hotel Palazzo Cavalieri offer free cancellation for a full refund?
Yes, Hotel Palazzo Cavalieri does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo Cavalieri?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palazzo Cavalieri?
Sorry, there's no onsite parking at Hotel Palazzo Cavalieri.
What are the check-in and check-out times at Hotel Palazzo Cavalieri?
Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Check-out time is 11:00 AM.
What's the area around Hotel Palazzo Cavalieri like?
Hotel Palazzo Cavalieri is a short 6-minute walk from Ionian Sea and 6 minutes' walk from Temple of Apollo.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.2
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious, varied, and plentiful with many options. (11 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Feb 3, 2026
Staff was very friendly and helpful. Loved that the front desk was open 24/7 and the location and walk ability was perfect. Room was clean and spacious. The bathroom could use some updating but all worked well and we enjoyed the provided shampoos, soaps, lotions, etc. Very impressed by the included breakfast each morning. Lots of options and all was fresh and tasty.
Tiffany
Tiffany, 2-night trip
Verified
10/10 Exceptional
Sep 25, 2024
Good central location & nice breakfast selection
Alan
Alan, 2-night trip
Verified
8/10 Very good
Apr 28, 2025
Enjoyed our stay, nice comfortable room and bed. Very nice breakfast buffet. Within a quick 5 min walk to Ortigia Island, also walkable to train and bus station. Would stay here again.
Jennifer
Jennifer, 3-night trip
Verified
10/10 Exceptional
Apr 12, 2025
Had a great stay here. Everyone at the property was very helpful and personable. The breakfast was delicious. The room was spacious and comfortable and exceeded expectations.
Kevin
Kevin, 2-night trip
Verified
10/10 Exceptional
Apr 23, 2025
Great spot. Close to everything! It was very quiet for being so close to the main attractions.
Alex
Alex, 1-night trip
Verified
10/10 Exceptional
May 9, 2025
It is the lovely place for my stay. They have a wonderful stuffs . The stuffs are really helpful and friendly.
qian
qian, 3-night trip
Verified
8/10 Very good
Oct 19, 2024
Good location. Very good breakfast.
allan
allan, 2-night trip
Verified
10/10 Exceptional
May 1, 2025
Nice hotel, convenient to the old city island. Easy parking (by Italy standards) in pay lot 3 blocks away (use the app). Good breakfast.
Donald
Donald, 3-night trip
Verified
10/10 Exceptional
Oct 4, 2025
The location of this hotel is ideal! Directly between the train station and Ortigia. Easy walking to many different restaurants. We very much enjoyed our short stay here and the daily activities hosted by the Hotel.
My only iffy thing was the tiles in the bathroom (the shower specifically) seemed a bit older and maybe not as cleanly as it could be, but all in all the room was quite nice.
Lindsay
Lindsay, 2-night trip
Verified
10/10 Exceptional
Mar 7, 2025
Excellent location and very nice and helpful people at the reception desk and at the dinig room. Excellent breakfast. I will book again in this hotel with great pleasure and without any hesitation. Big thanks to all the personal!
Marie
Marie, 5-night trip
Verified
8/10 Very good
Nov 19, 2024
High standard and good location
The staff was very nice and very service minded. They really did everything they could to help with al questions and situations. The room had a high standard and the Hotel is at a very good location.
Viktor
Viktor, 4-night trip
Verified
10/10 Exceptional
Dec 19, 2024
Convenient to access as it’s located near to the train station and bus terminal. Room is large and clean. One thing I’m not satisfied is a coffee machine at breakfast room which taste wasn’t good.
Noriaki
Noriaki, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2025
Our walk-sore legs really loved the jetted hot tubs.
Aaron
Aaron, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2025
very helpfull
david
david, 1-night trip
Verified
8/10 Very good
Jun 7, 2025
Hotel room has a strange design and bathroom is not very convenient,
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Ok
Room had sort of a sewer smell.
Anne
Anne, 2-night trip
Verified
2/10 Poor
Aug 9, 2025
Avoid, Avoid, Avoid!
The rooms were shabby and poorly decorated. Aircon was weak. They started maintenance at 8am with a deafening hammer drill. Reception did nothing to help. I complained to management who offered a free stay, but we will certainly not return. I tried to follow up with management, but they are now ignoring me. Avoid!
Daniel
Daniel, 1-night trip
Verified
2/10 Poor
Aug 9, 2025
Avoid, Avoid, Avoid!!
The rooms were shabby and poorly decorated. Aircon was weak. They started maintenance at 8am with a deafening hammer drill. Reception did nothing to help. I complained to management who offered a free stay, but we will certainly not return. I tried to follow up with management, but they are now ignoring me. Avoid!
Daniel
Daniel, 2-night trip
Verified
8/10 Very good
Nov 29, 2025
Mi é piaciuta la gentilezza del personale e il rapporto qualitá prezzo. Colazione abbondante
alessandro
alessandro, 2-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Excelente ubicación!!!
Patricia Troncoso
Patricia Troncoso, 2-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Abbiamo pernottato una sola notte ma è stato sufficiente per dare un giudizio positivissimo!
Giorgio
Giorgio, 1-night trip
Verified
6/10 Good
Aug 18, 2025
Gulvet på badeværelset var beskidt, væggene var lappet med en forkert farve og tilstanden af værelset var ikke det forventede at et 4 stjerner hotel. Aircondition var ikke særlig kølende, der var 28-30 grader på værelset konstant trods tændt aircondition. Ud over dette var morgenmaden efter forventningerne og hotellet har en god beliggenhed
Verified traveler
7-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Super hotel bien situé
Super hôtel, personnel sympa et reactif
Idéalement situé
Jacques-Yves
Jacques-Yves, 2-night trip
Verified
8/10 Very good
Jun 27, 2025
Personale gentile e professionale, camere belle e pulite, colazione varia e abbondante.