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Premier Luxury Mountain Resort

5.0 star property
Bansko ski hotel with spa and free ski shuttle

Choose dates to view prices

Premier Luxury Mountain Resort is a haven for those seeking adventure and relaxation. Enjoy a rejuvenating massage at Le Spa, savor English breakfast, and take in breathtaking views from the poolside bar or the garden. Guests love horseback riding through stunning landscapes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 indoor pools and 2 outdoor pools
  • Free children's club
  • Free ski shuttle
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
  • Garden
The current price is CNY893
CNY993 total
includes taxes & fees
Jun 19 - Jun 20

Why we love this property

Business meets leisure
This hotel combines a 24-hour business center with full-service spa amenities. Work efficiently, then relax with massages and sauna sessions.
Flavor without limits
International cuisine delights await at 2 restaurants. Sip chic cocktails at 2 bars after indulging in the free English breakfast each morning.
Saddle up in the mountains
This hotel in the mountains offers horseback riding adventures for guests. A terrace and picnic area provide spaces to soak in the scenic views.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Apartment

  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Apartment, 2 Bedrooms

  • Resort view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View

Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View

  • Mountain view
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Premium bedding, minibar, in-room safe, individually decorated

Premier Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

Similar properties

Exterior
Kempinski Hotel Grand Arena
Bansko
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, 321 reviews
The price is CNY1,084
CNY1,201 total
includes taxes & fees
Jun 18 - Jun 19
Kempinski Hotel Grand Arena
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About the neighborhood

Map
11 Karamanitza str., Bansko, 2770

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.5 km
  • Bansko Gondola Lift - 12 min walk - 1.0 km
  • Vihren - 13 min walk - 1.2 km
  • Paisii Hilendarski Historical Center - 20 min walk - 1.7 km
  • Holy Trinity Church - 3 min drive - 1.9 km

Getting around

  • Sofia Airport (SOF) - 147 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Victoria - ‬8 min walk
  • ‪Lobby Bar - ‬9 min walk
  • ‪StandArt Bansko - ‬7 min walk
  • ‪Думанова Механа - ‬7 min walk
  • ‪Pizza Restaurant 4 Directions - ‬7 min walk

About this property

Premier Luxury Mountain Resort

Premier Luxury Mountain Resort features a free ski shuttle and puts you near winter activities like cross-country skiing. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Amvrosia, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club, and a poolside bar. Ski passes, storage, rentals, and lessons are also available.

At a glance

DONE

Hotel size

    • 93 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Horse riding/rentals
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • 2 outdoor pools
  • 3 indoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Accessible airport shuttle

Ski

  • Free ski shuttle
  • Ski passes
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Cross-country skiing nearby

Room amenities

Be entertained

  • 35-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dryer

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Mini-fridge
  • Dining table

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Le Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Amvrosia - This restaurant specializes in international cuisine and serves dinner only.
Dionyssos - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Nectar Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.23 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 78.43 per vehicle (one way)

Renovations and closures

The property is closed between April 1 and June 14.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Premier Luxury Mountain

Premier Luxury Mountain Bansko

Premier Luxury Mountain Resort

Premier Luxury Mountain Resort Bansko

Premier Luxury Resort

Premier Mountain Resort

Premier Luxury Mountain Resort, Bansko Hotel Bansko

Premier Luxury Mountain Resort Bansko Hotel

Premier Luxury Mountain Bansko

Premier Luxury Mountain Resort Hotel

Premier Luxury Mountain Resort Bansko

Premier Luxury Mountain Resort Hotel Bansko

Frequently asked questions

Is Premier Luxury Mountain Resort currently open?

The property is closed between April 1 and June 14.

Does Premier Luxury Mountain Resort offer free cancellation for a full refund?

Yes, Premier Luxury Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Premier Luxury Mountain Resort?

Yes, there are 3 indoor pools and 2 outdoor pools.

Are pets allowed at Premier Luxury Mountain Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Premier Luxury Mountain Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Premier Luxury Mountain Resort?

Yes, an airport shuttle is available. The charge is EUR 78.43 per vehicle one way.

What are the check-in and check-out times at Premier Luxury Mountain Resort?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in is available.

What is there to do at Premier Luxury Mountain Resort and nearby?

During the winter, enjoy onsite recreation like skiing and return when the snow melts for horseback riding and cycling. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 3 indoor and 2 outdoor swimming pools. Premier Luxury Mountain Resort also has 2 bars, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Premier Luxury Mountain Resort?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Premier Luxury Mountain Resort like?

Premier Luxury Mountain Resort is a short 6-minute walk from Bansko Ski Resort and 12 minutes' walk from Bansko Gondola Lift.

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Reviews

Premier Luxury Mountain Resort Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staff
Amenities
Food
Location

Reviews

Verified

10/10 Exceptional

Great Resort

I found the Premier to be a very nice resort with good amenities.
Greg, 1-night trip
Verified

8/10 Very good

Better than expected!

The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income. 2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers
Richard, 6-night trip
Verified

10/10 Exceptional

Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.
Matthew, 3-night trip
Verified

10/10 Exceptional

Nice
Goran, 1-night trip
Verified

6/10 Good

Dated, not 5 star, friendly staff, bad breakfast
JAMES CHRISTOPHER, 5-night trip
Verified

8/10 Very good

They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all.
Verified

8/10 Very good

Nothing special, just decent

Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way.
Allen, 5-night trip
Verified

8/10 Very good

V
Andreas, 5-night trip
Verified

8/10 Very good

Temiz biraz eski bir otel
Derya, 3-night trip
Verified

8/10 Very good

Personeller harika ; her konuda yardımcı olmak için uğraşıyorlar. Çok da kibarlar . Odalar temizdi . Tek problem yarım pansiyonda dahi akşam yemeklerinde su dahil her içecek ücretli . Kahvaltıda da saat 10 olunca 3-5 dk içinde herşeyi topluyorlar
Derya, 3-night trip
Verified

8/10 Very good

Wifi sorunu

family odanın genişliği iyiydi, oda sessizdi, kahvaltıdan memnun kaldık, kapalı havuz güzeldi. ancak odamızda wifi bağlantısında sorun vardı. konaklamamız süresince söylememize rağmen ilgilenilmedi. Wifi yi odada kullanamadığımız için mağdur olduk.
3-night trip
Verified

10/10 Exceptional

Très bel établissement. Bien situé. Environnement magnifique, entouré de montagnes.
corinne, 1-night trip
Verified

6/10 Good

It was ok but too old and like pic
eden, 3-night trip
Verified

8/10 Very good

Things we liked: - amvrosia restaurant- very good food - the bar - the spa, except the pool - good personal Things we didnt liked: - the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights. - the pool is small and need some amenties
nicola, 3-night trip
Verified

10/10 Exceptional

Wonderful

Great location, good food, large breakfast buffet and lovely staff.
1-night trip
Verified

10/10 Exceptional

Lovely

Perfect location, lovely staff and nice amenities.
Filipe, 1-night trip
Verified

8/10 Very good

Correct, plus 3.5 étoiles que 4

Séjour l'été, en couple Les + : Chambre spacieuse, lumineuse et confortable, bon petit déjeuner, piscine extérieure, parking extérieur à proximité, proche du centre ville Les - : spa n'est pas très bien entretenu (1 sauna et 1 hamam ne fonctionnait pas) et ferme tôt (19h), globalement l'hôtel aurait besoin d'un bon rafraîchissement
3-night trip
Verified

6/10 Good

Établissement bien mais bon 5 étoiles quand même je ne pense pas
1-night trip
Verified

10/10 Exceptional

Für ein bulgarisches Hotel wirklich super freundliches Personal (sind ja aber auch viele aus Griechenland). Shuttle Bus zum Lift. Sehr schönes Zimmer durch Upgrade, vielen Dank!
2-night trip
Verified

6/10 Good

Meh...

Very dirty room - we stayed a week and the floor wasn't cleaned once. Tiny TV ~22 inch. Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored. Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it. Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c. The room is pretty big. The breakfast is very good, though the menu is constant. The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to. Room service wasn't too expensive and was pretty good.
idan, 7-night trip
Verified

10/10 Exceptional

Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.
5-night trip
Verified

6/10 Good

Don't book this hotel

I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start. Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available. We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person. Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days. The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive. The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all. The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us. we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night.
3-night trip
Verified

10/10 Exceptional

Fabulous- period!

Fabulous from A-Z
Jay, 3-night trip
Verified

8/10 Very good

Next time in Bansko - I'll book this hotel again !

Stayed for 3 nights. The room was very wide & comfortable the stuff were very helpful & breakfast was good.
Moshe, 1-night trip
Verified

10/10 Exceptional

Amazing Hotel!

This hotel is amazing! Everyone is very nice and polite, the rooms are lovey and the view and location is amazing. We had complimentary wine and water, a crib for our child was ready and they even provided baby shampoos and lotions. I am beyond impressed with the experience. The only suggestion I have is to make better coffee for breakfast, offer cappuccinos and lattes.
Anita, 1-night trip