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Hotel Bristol

3.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Surrounded by the Swiss Alps, Hotel Bristol offers a serene escape near Zermatt-Matterhorn Ski Paradise. Unwind in the garden or explore your competitive side at the arcade/game room. With an onsite spa, library, and dry cleaning/laundry services, this hotel is perfect for relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Full-service spa
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Bar/lounge
  • Terrace
  • Garden

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities
The current price is CNY1,963
CNY2,108 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Standard Single Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn) | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room, Mountain View

Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Mountain View

Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View) | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Deluxe Double Room (Matterhorn View)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Building design
Alpenlodge
Zermatt
  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 219 reviews
The price is CNY2,079
CNY2,228 total
includes taxes & fees
Jun 11 - Jun 12
Alpenlodge
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About the neighborhood

Map
Schluhmattstr. 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Kirchbrücke - 1 min walk - 0.0 km

Getting around

  • Sion (SIR) - 24.1 miles/38.8 km
  • Geneva International Airport (GVA) - 79.9 miles/128.6 km
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Whymper-Stube - ‬4 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk

About this property

Hotel Bristol

Hotel Bristol offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa. Other features include a bar/lounge, a sauna, and a steam room. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station shuttle from 8:00 AM to 5:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Downhill skiing nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski equipment rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible train station shuttle
  • Hardwood flooring in room

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25.00 per person

Children & extra beds

  • Rollaway beds are available for CHF 80.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Bristol Zermatt

Hotel Bristol Zermatt

Hotel Bristol Hotel

Bristol Hotel Zermatt

Hotel Bristol Zermatt

Hotel Bristol Hotel Zermatt

Frequently asked questions

Does Hotel Bristol offer free cancellation for a full refund?

Yes, Hotel Bristol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Bristol?

Yes, dogs are welcome. There's a charge of CHF 10.00 per pet, per night.

Is parking offered on site at Hotel Bristol?

Sorry, there's no onsite parking at Hotel Bristol.

What are the check-in and check-out times at Hotel Bristol?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Hotel Bristol and nearby?

Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Bristol also has an arcade and a garden.

Does Hotel Bristol have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Bristol like?

Hotel Bristol is a short 9-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

Hotel Bristol Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised as one of the best property breakfasts with a wide variety of options and delicious food. (21 reviews)
  • The spa area was immaculate with various saunas and steam rooms, providing a much-needed relaxation experience. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
View
Room
Location
Food
Shuttle
Restaurant
Spa
Bed

Reviews

Verified

10/10 Exceptional

Great staff, great location, great food
Christopher, 5-night trip
Verified

10/10 Exceptional

Great location, staff and room.
Matthew, 1-night trip
Verified

10/10 Exceptional

Great place, amazing views, helpful and friendly staff.
Sonia, 2-night trip
Verified

10/10 Exceptional

Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
Great views
Great views
Kimberly, 2-night trip
Verified

10/10 Exceptional

Very good location and nice staff
Kim Ying, 3-night trip
Verified

10/10 Exceptional

We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Edith, 2-night trip
Verified

10/10 Exceptional

Greatest view ever

Great placement, best view I ever had at any hotel around the world
Janus, 1-night trip
Verified

10/10 Exceptional

Excellent hotel. Excellent location. And amazing staff
Luis, 4-night trip
Verified

10/10 Exceptional

Very nice.

Very nice stay! Good location -easy walk from train station. Very nice complimentary breakfast.
BRIAN, 1-night trip
Verified

8/10 Very good

Good location to tour around all attractions
stanley, 1-night trip
Verified

10/10 Exceptional

Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Shu Juan, 2-night trip
Verified

6/10 Good

Front desk staff were so kind and helpful! Spa was a bonus! Rooms were clean and quant. Location was top notch with a great view of the Matterhorn and easy walk to the gondola to get up to the Matterhorn. Very close walk to the main shopping strip, restaurants and bar area. Also really loved the free shuttle service to and from the ZERMATT station. We would stay here again.
Thuy, 1-night trip
Verified

10/10 Exceptional

Nice clean hotel, very convenient and reception was very kindful
Joel Elijah, 2-night trip
Verified

8/10 Very good

A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Kaitlyn, 1-night trip
Verified

10/10 Exceptional

Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Nick, 1-night trip
Verified

10/10 Exceptional

A true gem in Zermatt

Frankie and Josefine run a beautiful hotel with a friendly and efficient staff. Perfect location with great Matterhorn views.
7-night trip
Verified

10/10 Exceptional

Great experience in a location just off the main street but very close to the action. The spa and sauna facilities were a much needed perk on a long trip for the two of us.
Michael, 1-night trip
Verified

10/10 Exceptional

This hotel was amazing! The breakfast is one of the best hotel breakfast I’ve ever had and the room was clean and the bathroom had a nice tub. The room had a big patio, and the facilities ( sauna, steam room) were great!
Myriam, 1-night trip
Verified

10/10 Exceptional

The reception is helpful and room is clean and comfortable
Ling Ling, 2-night trip
Verified

10/10 Exceptional

Very clean, all staff were professional and helpful. Close to everything. Great Hotel!
Fred, 5-night trip
Verified

10/10 Exceptional

It's a fantastic little hotel, location was great, staffs were friendly, especially Karolina. We enjoyed our stay at Zermatt, woke up to the beautiful view of golden Matterhorn. Will definitely be back if we ever visit Zermatt again.
Jacob, 2-night trip
Verified

10/10 Exceptional

Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Tam, 1-night trip
Verified

10/10 Exceptional

I would highly recommend this hotel. Conveniently located and 10mins walk from train station and shopping area and restaurants. We had a great view of the Matterhorn from our bedroom. Thank you Bristol Hotel for that.
Amber, 1-night trip
Verified

10/10 Exceptional

Place was beautiful and clean. Great view of the Matterhorn
2-night trip
Verified

10/10 Exceptional

Bravo Bristol !

Great staff, friendly & helpful !
David, 3-night trip