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Viceroy At Ombria Algarve

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Located in a picturesque rural setting, Viceroy At Ombria Algarve is the ultimate retreat for families. Tee off with golf lessons, relax at the spa with a rejuvenating body wrap or facial, and unwind by one of four pools or on the sun-drenched terrace.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free beach shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY3,646
CNY4,133 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work meets play
This hotel features meeting spaces and workstations for productivity. Guests can enjoy spa treatments, golf, or room service after hours.
Culinary paradise
Mediterranean cuisine at 4 restaurants, plus bar and cafe. Enjoy free buffet breakfast daily. Private picnics and in-room champagne available.
Golfer's paradise
This hotel hosts an 18-hole course, complete with clubhouse, shop, and caddies. After hitting the links, guests can unwind at the bar or full-service spa.

Room options

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Showing 24 of 24 rooms

View all photos for Room, 1 King Bed (Residence)

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (Residence)

  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Jetted Tub (Residence)

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Room, 1 King Bed, Jetted Tub (Residence)

  • 169 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Private Pool (Residence)

Room, 1 King Bed, Private Pool (Residence) | Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Private Pool (Residence)

  • 216 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Terrace (Residence)

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Terrace (Residence)

  • 178 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Valley View (Residence)

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Room, 1 King Bed, Valley View (Residence)

  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Jetted Tub (Terrace)

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Suite, 1 Bedroom, Jetted Tub (Terrace)

10.0 out of 10
Exceptional
(1 review)
  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace

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Suite, 1 Bedroom, Terrace

  • 148 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Valley View

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Suite, 1 Bedroom, Valley View

  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Terrace

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Suite, 1 Bedroom, Terrace

  • 197 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Bedrooms (Residence)

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Room, 2 Bedrooms (Residence)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms, Private Pool (Residence)

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Room, 2 Bedrooms, Private Pool (Residence)

  • 305 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Valley View (Residence)

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Room, Multiple Beds, Valley View (Residence)

  • 178 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

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Deluxe Room, 2 Queen Beds

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Valley View

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Deluxe Room, 2 Queen Beds, Valley View

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Terrace, Valley View

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Deluxe Room, 2 Queen Beds, Terrace, Valley View

  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 104 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Valley View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Valley View

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Terrace, Valley View

Deluxe Room, 1 King Bed, Terrace, Valley View | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Terrace, Valley View

10.0 out of 10
Exceptional
(1 review)
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Bedrooms, Connecting Rooms (Residence, Connecting)

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Room, 2 Bedrooms, Connecting Rooms (Residence, Connecting)

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Jetted Tub (Terrace, Connecting)

Premium bedding, in-room safe, individually furnished, desk

Suite, 2 Bedrooms, Jetted Tub (Terrace, Connecting)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms, Connecting Rooms, Valley View (Residence)

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Bedrooms, Connecting Rooms, Valley View (Residence)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms, Connecting Rooms (Residence)

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Bedrooms, Connecting Rooms (Residence)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
Rua da Ombria, No. 9, Ombria Algarve, Loulé, Faro District, 8100-396

What's nearby

  • Fonte Benemola Park - 7 min drive - 4.1 km
  • Loule Town Market - 13 min drive - 9.9 km
  • Loulé Municipal Market - 13 min drive - 9.9 km
  • Loule Castle - 13 min drive - 9.9 km
  • Loule Gypsy Market - 13 min drive - 10.3 km

Getting around

  • Faro Intl. Airport (FAO) - 33 min drive
  • Humberto Delgado Airport (LIS) - 162 min drive
  • Loule Station - 20 min drive
  • Faro Station - 25 min drive
  • Albufeira - Ferreiras Station - 28 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Hamburgueria Brooklyn - ‬10 min drive
  • ‪Saint Restaurante - ‬10 min drive
  • ‪Cafe Bar Calcinha - ‬10 min drive
  • ‪Angolana - ‬10 min drive
  • ‪O Beco - ‬10 min drive

About this property

Viceroy At Ombria Algarve

A great stay at Viceroy At Ombria Algarve can include a round of golf at the 18-hole course. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Casa E Fora Bar & Terrace, one of 4 restaurants, serves Mediterranean cuisine and is open for breakfast and lunch. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 151 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs and cats only, up to 66 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free covered onsite valet parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's club (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Baby monitor
  • Baby bath
  • Pool gate

What to do

  • Free beach shuttle
  • Mountain biking
  • Shopping
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • 4 meeting rooms
  • Conference center (4036 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 28 buildings/towers
  • Built in 2024
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • Golf course on site
  • 4 outdoor pools
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Firepit
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Accessible airport shuttle
  • Tile flooring in public areas
  • Hardwood flooring in room
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Dining

Casa E Fora Bar & Terrace - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and lunch.
Cafe Central - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and lunch. Open daily.
Bellvino - This bar serves dinner only. Open daily.
Solalua - This restaurant serves dinner only. Open daily.
Ombria Kitchen - This restaurant specializes in Portuguese cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night (maximum EUR 350 per stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Viceroy At Ombria Algarve Hotel

Viceroy At Ombria Algarve Loulé

Viceroy At Ombria Algarve Hotel Loulé

Frequently asked questions

Does Viceroy At Ombria Algarve offer free cancellation for a full refund?

Yes, Viceroy At Ombria Algarve does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viceroy At Ombria Algarve?

Yes, there are 4 outdoor pools and an indoor pool.

Are pets allowed at Viceroy At Ombria Algarve?

Yes, cats and dogs are welcome, with a maximum weight of 66 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Viceroy At Ombria Algarve?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Viceroy At Ombria Algarve?

Yes, an airport shuttle is available. The charge is EUR 50 per person one-way.

What are the check-in and check-out times at Viceroy At Ombria Algarve?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Viceroy At Ombria Algarve?

No, this hotel doesn't have a casino, but Casino Vilamoura (25-min drive) is nearby.

What is there to do at Viceroy At Ombria Algarve and nearby?

Have fun with onsite activities like mountain biking and hiking, and practice your swing on the golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Viceroy At Ombria Algarve also has an indoor pool, a 24-hour fitness center, and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Viceroy At Ombria Algarve?

Yes, there are 4 onsite restaurants, featuring Mediterranean cuisine.

Does Viceroy At Ombria Algarve have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Reviews

Viceroy At Ombria Algarve Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.0

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's pools were serene, well-designed, and perfect for relaxing, with one reviewer even mentioning a heated pool for chilly days. (6 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Wonderful hotel. Felt like an intimate Portuguese town in itself. Stunning rooms, great pools. Wonderful staff
Linda, 1-night trip
Verified

10/10 Exceptional

Wonderful stay at the Viceroy, facilities are spotless and property is so unique.
Sergio, 3-night trip
Verified

10/10 Exceptional

Gorgeous property

Awesome pool!
Natalie, 2-night trip
Verified

10/10 Exceptional

Lovely staff, great pool overlooking the hills. Lots to explore on property
Michelle, 3-night trip
Verified

10/10 Exceptional

Very relaxing, staff were very friendly and helpful. A very beautiful property away from the chaos.
Rodena Theresa, 6-night trip
Verified

10/10 Exceptional

The stay was amazing! Joana at the front desk was super helpful. Ana at the spa gave an amazing massage. The property is beautiful and very clean. The room was spacious and was very comfortable.
Katherine, 3-night trip
Verified

10/10 Exceptional

Amazing resort with generously-sized rooms/terraces, great facilities and beautiful views of algarve. A couple of restaurants/cafés to choose from, including a fine-dining option.
Andrei, 2-night trip
Verified

10/10 Exceptional

Outstanding hotel, upgraded on arrival. Staff couldn’t have been more helpful. Excellent pools for kids, great kids club, very good gym. We were not even playing golf, just a great place regardless of golfing or not. On site restaurants/cafes a little too expensive if staying on site. Recommend hiring a car to get out and explore local vicinity/restaurants etc. overall fantastic hotel for a family or couples.
Ranjan, 11-night trip
Verified

10/10 Exceptional

Excellent staff terrific
Timothy, 4-night trip
Verified

10/10 Exceptional

So beautiful place in the Loulé region. Perfect for a calm and quiet stay. Impeccable service and very good food
Lina, 2-night trip
Verified

8/10 Very good

the central cafe is excelent the pool food offerings are poor for a hotel of this standing ,
Alan, 2-night trip
Verified

10/10 Exceptional

Lovely short break

Couples weekend away for some winter sun. As it's a new property it was quiet, but all the staff and facilities were amazing. Very peaceful place to visit.
Iain, 2-night trip
Verified

10/10 Exceptional

Absolutely loved it - beautiful property, the staff are all super polite and friendly, the golf course is beautiful and the club house is very relaxed. A real mix of people staying here - noisy and buzzy family pool area with the option of the club house infinity overlooking the 9th hole, if you like quiet. Overall 5 stars
Maria, 2-night trip
Verified

10/10 Exceptional

As a family of 4, it was an immense experience. All the way from the quality of the resort, the hotel room, service/friendliness and golf course (played the front 9)
Jasjit Singh, 3-night trip
Verified

10/10 Exceptional

Very nice and newly built property kind of a small village located in a green valley. Magnificent golf course around.
Ansgar, 2-night trip
Verified

10/10 Exceptional

Property is secluded and beautiful, very new and very quiet. Room was spacious, bed was comfortable, and the room and property are spotlessly clean. Staff was attentive and helpful. The only drawback was in-room AC - it didn’t seem to be working, even after we complained and had it checked. It was a bit muggy in the room given it was Portugal in July. The pools were beautiful, sweeping views, and the restaurants were fantastic. This was a really relaxing and beautiful property, would definitely go back!
Ryan, 3-night trip
Verified

8/10 Very good

Simply great

This really is a great place. End to End from checkin, rooms, facilities, food, drinks and amenities. Most importantly, the team makes all the difference as usually in high end hotels. Expedia Gold status was recognized there simply is nothing to complain about. The team went above and beyond.
5-night trip
Verified

10/10 Exceptional

Beautiful new resort

This beautiful new resort made for a lovely vacation. The location is very nice, in the middle of a golf course, the staff is excellent, great breakfast, very tasteful decor. Our room was super comfortable, especially the nice big, firm bed. If you require an American King, this bed will not disappoint! The layout of the resort is unique, with the majority of the rooms/suites in a series of smaller buildings with no elevators, so I will say that if you have any issues with stairs or managing inclines/declines, you should choose your room strategically with the reservation agent. I would highly recommend the Viceroy at Ombria.
Jeff, 5-night trip
Verified

10/10 Exceptional

This is a truly 5 star hotel, which to say it had only been open 1 day when we arrived, felt like it had been running for years so smoothly did everything run! The real difference here however is the staff who from checking in at reception made us feel welcome and at home. The accommodation is also superb (we stayed in a 1 bedroom residence with terrace and valley view)- spacious, clean and the housekeeping is perfect. Nice touch with a bottle of wine on arrival as well! Excellent breakfast, meals at the pool bar and also the restuarant and also probablyvthe best room service we have ever had at any hotel. So we are very satisfied and pleased with our stay and would thoroughly recommend this hotel to anyone thinking of having a peaceful Algarve holiday- who needs a beach?
Donald, 5-night trip
Verified

10/10 Exceptional

Beautiful hotel with wonderful staff - nothing was too much for them and they were so lovely with our 4 year old. Heated pool was perfect - it meant we could even swim on the chillier rainy day! We had a room upgrade and were lucky to stay in the two bedroom valley view with a terrace. It was stunning and ticked every box of comfort and luxury. The complex isn't too big, so everything within easy walking distance. We also felt it was calm and peaceful etc. A car is needed if you want to venture out of the conplex for anything - nothing is in reasonable walking distance We also played golf - this was also very enjoyable.
Kate, 4-night trip
Verified

10/10 Exceptional

This is a property that just barely opened and as such the facilities are in beautiful, pristine condition. The staff overall were all still very much learning but were well intentioned and provided excellent service at every turn. The one main restaurant open during our stay also had excellent service and food. Our only complaint worth airing here was ongoing issues with the door key system not working - no fun trekking back to the desk multiple times to get a new key…this is a basic of hotel management and it simply was not working properly our entire stay. All to say we would stay here again if in the area and I expect they will have the kinks worked out by next summer’s high season.
NATHAN, 3-night trip
Verified

10/10 Exceptional

The hotel is truly beautiful. The highlights are definitely the rooms and the two pools. We will certainly come back! A bit more smiling from all staff members would make the stay even more wonderful. Paolo (from the breakfast team) is incredibly warm and welcoming—you can really feel his passion for his job and his guests. He should be the benchmark for all employees. A small tip for future guests: please check if school holidays are taking place in the UK. Unfortunately, some guests brought their duty-free gin bottles to the pool, and during meals, there was often a noticeable lack of respect towards the staff. Of course, children can occasionally drop food, but after some meals, the floor looked like a battlefield. The British guests didn’t seem to care.
Frank, 5-night trip
Verified

10/10 Exceptional

My stay was absolutely amazing! From beginning to end. We traveled to celebrate my daughter’s 1st birthday and I am so glad I picked this place. From the kid accommodation’s, to the kids club, to all the babies we met there and just how helpful the staff was just made the stay amazing. Food was absolutely delicous and the views were even better than pictured. Can not wait to be back!
Ashley, 4-night trip
Verified

8/10 Very good

Stunning hotel but teething troubles with staffing at the start of the season.
Joanna, 2-night trip
Verified

10/10 Exceptional

Great place for family vacation
Yildirim, 1-night trip