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Hacienda Susula

3.5 star property
Mérida hotel with 3 outdoor pools and restaurant

Choose dates to view prices

Photo gallery for Hacienda Susula

Relax by the resort's central pool surrounded by thatched-roof bungalows and take in the views of the hilly landscape.
Stylish hallway leads to a bathroom with a wooden vanity and two sinks.
Steps lead to a welcoming entrance with a glass door, surrounded by stone walls and lush greenery.
Relax in this inviting living area with a high ceiling, dining table, and comfortable sofa.
Relax by the pool surrounded by lush views and comfortable lounge chairs.
Experience Hacienda Susula, a tranquil retreat surrounded by nature. Relax in the garden or take a refreshing dip in one of three outdoor pools. Enjoy continental breakfast and connect to WiFi during your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Free breakfast
  • Pool
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • 3 outdoor pools
  • Rooftop terrace
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Picnic area
  • Wedding services
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Minibar
The current price is CNY999
CNY1,209 total
includes taxes & fees
Aug 11 - Aug 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Jr Suite W/Terrace & Pool View-1 King

Staircase leads to a building with a unique exterior featuring a textured wall and thatched roof.

Jr Suite W/Terrace & Pool View-1 King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Out- 1 King

Cozy retreat with a large bed, ceiling fan, and framed artwork adorns the walls.

Junior Suite Swim Out- 1 King

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Premium bedding
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite W/Terrace & Pool View- 2 Queen

Staircase leads to a building with a unique exterior featuring a textured wall and thatched roof.

Suite W/Terrace & Pool View- 2 Queen

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Swim Out- 2 Queen

Two single beds with wooden frames and white bedding, a small table, and a mirror adorn this traditional room.

Suite Swim Out- 2 Queen

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Swim Out- 2 King

Relax in this inviting living area with a high ceiling, dining table, and comfortable sofa.

Master Suite Swim Out- 2 King

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite W/ Terrace & Pool View- 1 King

Staircase leads to a building with a unique exterior featuring a textured wall and thatched roof.

Suite W/ Terrace & Pool View- 1 King

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite & Pool View-1King & 2 Queen

Staircase leads to a building with a unique exterior featuring a textured wall and thatched roof.

Master Suite & Pool View-1King & 2 Queen

Highlights

Balcony
Private plunge pool
Private rooftop hot tub
Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Suite Swim Out- 1 King bed

Relax in a spacious room with a large bed, ceiling fan, and warm atmosphere.

Suite Swim Out- 1 King bed

Highlights

Air conditioning
Connecting rooms available
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Premium bedding
Private bathroom
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CNY826
CNY1,082 total
includes taxes & fees
Sep 1 - Sep 2
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About the neighborhood

Map
Calle 18 S/N, Between 19 and 21, Susulá, Mérida, YUC, 97314

What's nearby

  • US Visa Applicant Service Center - 10 min drive - 8.5 km
  • Mérida Cathedral - 11 min drive - 9.2 km
  • U.S. Consulate General Mérida - 12 min drive - 10.7 km
  • Yucatan International Convention Center - 12 min drive - 10.7 km
  • Paseo de Montejo - 12 min drive - 11.1 km

Getting around

  • Mérida International Airport (MID) - 17 min drive
  • Teya-Merida Station - 36 min drive

Restaurants

  • ‪Estrella de Mar II - ‬7 min drive
  • ‪Jardín Mastache - ‬6 min drive
  • ‪Cazito Mágico Juan Pablo - ‬4 min drive
  • ‪Plaza Garibaldi - ‬7 min drive
  • ‪Pollos el Leñador - ‬5 min drive

About this property

Hacienda Susula

Hacienda Susula features a rooftop terrace and puts you within a 15-minute drive of Yucatan International Convention Center and Yucatán Siglo XXI Convention Center. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the pool bar. Also, U.S. Consulate General Mérida and Paseo de Montejo are within a short drive.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 31 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children may not be eligible for complimentary breakfast

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:30 AM
  • Restaurant
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Rooftop terrace
  • Garden
  • Picnic area
  • 3 outdoor pools
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Smooth flooring in room
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 10:00 PM
  • Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hacienda Susula Hotel
Hacienda Susula Mérida
Hacienda Susula Hotel Mérida
HELP_OUTLINE

Frequently asked questions

Does Hacienda Susula offer free cancellation for a full refund?

Yes, Hacienda Susula does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Susula?

Yes, there are 3 outdoor pools. Guests have pool access from 9:30 AM to 10:00 PM.

Are pets allowed at Hacienda Susula?

Sorry, pets aren't allowed.

Is parking offered on site at Hacienda Susula?

Yes, there's free self parking.

What are the check-in and check-out times at Hacienda Susula?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hacienda Susula?

No, this hotel doesn't have a casino, but Juega Juega Casino (12-min drive) and Casino La Cima (14-min drive) are both nearby.

What is there to do at Hacienda Susula and nearby?

Hacienda Susula has 3 outdoor pools and a picnic area, as well as a garden.

Are there restaurants at or near Hacienda Susula?

Yes, there's an onsite restaurant.

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Hacienda Susula Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Excelente
LILIA, 2-night trip

8/10 Good

excelente opción para tu estancia
Jazmin, 4-night trip

10/10 Excellent

Muy lindo todo ! Y muy rico el restaurante
Psic. Evita, 1-night trip

10/10 Excellent

Personal amable, buenas instalaciones y restaurante con buenos alimentos típicos solo considero que deberían ampliar su menú.
Yasmin, 1-night trip

10/10 Excellent

Está muy lindo, tiene poco tiempo que lo abrieron y llegamos muchísimo antes del check in y nos dieron la habitación. Todo el personal muy amable, la comida está increíble, los desayunos venían incluidos en nuestra estancia y la verdad está súper servidos. Tienen una cata de vinos que la verdad nos encantó con Eduardo.
selene, 2-night trip

2/10 Terrible

very bad experience, pool was dirty, no telephone available in room, no reception available, noisy area,the dogs were barking all night, taxi facility not available from hotel.
AJIT, 2-night trip

4/10 Poor

Muchas expectativas en redes sociales, la propiedad. Es nueva y está completamente descuidada, la limpieza es muy mala, jamás me meto al jacuzzi del asco que me dio, muy caro para lo que brindan, con ese presupuesto me voy a un lugar mucho mejor
EVELYN, 1-night trip

4/10 Poor

No recomendable

Mala organización. Su personal tiene buena actitud pero muchas fallas en su logística. Solo hay una persona en la recepción y es la misma que lleva tus maletas. No hacían la limpieza de mi recámara por qué no tenían duplicado de la llave. Un día no servía la bomba del agua y no había agua en el baño. El desayuno lo empiezan a servir tarde. Y al final al no encontraban la reserva para hacer check out.
bianca z, 5-night trip

10/10 Excellent

Todo estuvo excelente
Samara, 5-night trip

8/10 Good

Buen lugar
Jaime Emmanuel, 1-night trip

10/10 Excellent

Muy bien

Todo muy bien
Estela, 1-night trip

10/10 Excellent

rogelio, 1-night trip

10/10 Excellent

Excelente , todo muy lindo el servicio fue espectacular y la comida no que decir
Giobana patricia, 1-night trip

8/10 Good

Todo un potencial

El hotel tiene un grandísimo potencial. Como embajadora de hospitalidad turística tengo mis comentarios respecto a las áreas de oportunidad, tales como un recorrido en el que hablen de la historia del lugar, un distintivo para eventos especiales (como una bienvenida de pétalos en aniversarios, decoraciones en cumpleaños, etc.) y opciones all-inclusive.
María Fernanda, 1-night trip

4/10 Poor

Mala experiencia

La habitación no contaba con amenidades (jabón, shampoo, crema, etc.) tampoco había control del A/C y de TV, no hay teléfono en la habitación para llamar a recepción, tuve que salir a buscar al personal quienes me dijeron que no hay teléfono para llamar a recepción y solo es llamando al celular de la chica de recepción lo que no se me hace nada profesional del hotel, la alberca super sucia, lástima ya que está muy bonita y grande, no vale la pena el costo que pague por lo que ofrecieron.
Hector, 1-night trip

10/10 Excellent

Todo excelente
Carlos Avelino, 1-night trip

8/10 Good

Moises, 1-night trip

8/10 Good

Moises, 1-night trip

10/10 Excellent

Muy agradable el lugar, y no están insistiendo en salir a las 12 del día, muy bonitas las albercas y muy buen servicio y muy cómodo
Guillermo, 1-night trip

10/10 Excellent

1-night trip

8/10 Good

Todo esta super bien el restaurante es una joya, la comida es muy buena sin embargo el servicio es pesimo ya que es muy lento, para llevarme una cerveza a mi cuarto duraron 1hr 30min
CYNTHIA, 4-night trip

6/10 Okay

Omar, 7-night trip

10/10 Excellent

Estancia Inolvidable y Placentera

Una experiencia inolvidable y muy recomendable. El personal que nos recibió y atendió siempre fueron muy amables. Regresaría
Karl Anton, 2-night trip

10/10 Excellent

miguel angel, 1-night trip

10/10 Excellent

El lugar muy bonito, limpio, la alberca bastante amplia, todo muy bien, solo faltaría mas opciones de alimentos , ya que la carta de restaurante tiene pocas opciones
TITO DE JESUS, 2-night trip