This place is a joke. Bad experience, I would never come here again, and would recommend others to stay away.
It is very complicated and time-consuming to check in, they persist in mailing in Spanish, but not every guest speaks that. The room is filled with stuff that resembles furniture, but nothing really works. There’s not even a place to hang a wet towel. You have to put your stuff on the floor. The showers are not well installed. The digital panel on the phone is a cause of stress all day, because if your phone dies or if you loose it, there is no way to get back in your room. I had to go to the police, to find help with a problem, a simple receptionist could have solved. There is no way to contact any staff. This place made me unhappy and almost ruined my trip to Madrid. Do not waste your money here.