I have already paid the fee by my credit card on hotels.com, but the hotel charged again after my checking out
junjie
Hotels.com真实住客点评
10/10 绝佳
2014 年 7 月 2 日
Big Room, Nice staff
If you are looking for a hotel with nice location, this would not be your choice. The room is huge and they are in good condition. They provide free shuttle service if you want to go to downtown do do some grocery shopping or have a dinner. The restaurant in the hotel is nice too if you cannot make it to downtown.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 23 日
Rachel
Rachel,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 16 日
Nunca mais volto.
Fiquei hospedado por uma noite e esquecido um perfume na acomodação, que pasmem… não foi encontrado mais… entrado em contato com o hotel, dizem que housekeeping não achou… hotel sem credibilidade nenhuma. Nunca mais retorno, não dá para confiar.
Gabriel
Gabriel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
Quarto incrível, hotel muito bom restaurante e area da piscina. O unico problema é o valor das bebidas, muito caro consumir no hotel
diego
diego,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
Thainara
Thainara,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 7 日
Trine
Trine,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 21 日
Lugar lindo mas nunca mas retorno
Lugar lindo, atendimento da recepção nota mil, mas tem um funcionário em específico que fica na cozinha que sinceramente me fez querer ir embora pelo menos 3vezes. Este mesmo funcionário me proibiu de alimentar uma cadela que estava visivelmente faminta, alegando que se ela quisesse comida iria procurar, sinceramente como um hotel sustentável no meio da natureza me PROIBE de tentar alimentar um animal DOMÉSTICO faminto? Nunca mais retorno
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 12 日
Fernando
Fernando,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Great spot on the fringe of the rain forest. Stayed in a jungle room, was great. Close enough for short taxi ride to falls and to town. Staff were very helpful
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Selmar
Selmar,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Lugar no meio da mata muito bonito.
Quarto que ficamos era bom, cama boa.
Thays
Thays,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 21 日
Overall very nice hotel
Pool area with bar and restaurant was nice.
Food was good.
Room seemed a bit dated but clean and comfortable
Lucie
Lucie,3 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 7 日
So So Stay in the Jungle
We recently spent 2 nights at La Reserva Virgin Lodge and there were some good things and not so great things about the lodge.
Pros
- Great staff; helpful and friendly
- Decent food in the restaurant and priced reasonably given this was a 'resort'
- Lovely jungle location
- Spacious room
Cons
- I know this is the jungle and a tropical rainforest, but still our room smelled full of mildew and damp. It wasn't a particularly pleasant place to hang out after a day of exploring the falls. (it was clean, but needed better air circulation or something along those lines)
-
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 6 日
We stayed one night at the Reserve Virgin Lodge as part of our trip to Iguazú Falls. We loved the on theme jungle lodgings and quiet luxury of the rooms. The accommodation was very spacious, including the rain shower and bathroom. We enjoyed the bar and pool area as well as the restaurant and think this is a great hotel to make a visit to Iguazu top notch.
Afick
Afick,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Eva
Eva,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Imerso há natureza
Maravilhoso, dias incríveis em meio a natureza exuberante que eles preservam com muito carinho, estão de parabéns
Elaine
Elaine,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 23 日
Good experience
The staff were responsive, attentive and kind. Communication was through whatsapp and it was very efficient. You feel immerse in nature. At this moment there is construction going on and it may disrupt a bit the serene atmosphere. The restaurant for dinner is good. For breakfast and lunch the restaurant its ok, restaurant service ok. The shower needs some stand or something to place the hygiene products somewhere other than the floor or the table outside of the shower. Hotel is clean. The staff does help you coordinating transportation anywhere, outside and in property activities as well. Check out it’s a bit early 10am. Overall good experience.
Arelys
Arelys,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 20 日
Near the duty free.
Alexander
Alexander,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 20 日
Maicon
Maicon,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 17 日
Great views.
Was pretty good. Lots of problems in the room we were in. Very nice staff.
Richard
Richard,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 15 日
Hotel falta manutenção, falta cuidado, limpeza não era boa. Não vale custo benefício.
Fernanda
Fernanda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 12 日
The room was great, very clean and spacious! Restaurant was nice, we ate there every night of our stay. We can also recommend the free guided bike ride.
The down side for us was how ´family friendly´ the hotel was. Probably a plus for other types of guests, but we couldn´t enjoy the pool because it was constantly occupied by playing children.