The overall experience was good.. the rooms are spacious and balconies are just wonderful.. the property size & architecture is the major plus with its swimming pool and scenic views. However, would appreciate if the staffs are trained in a better way.. they were humble in nature but the service was really slow.. My room didn't have the tea maker machine and for which I have to call 3 times and it came after 2 hours, not expected!!!...
The place is really clean.. will recommend to visit the place..
真实旅客
真实点评
8/10 非常棒
2019 年 12 月 31 日
My Stay at Lagoona
Not very comfortable. Whereas the location is good
Dnyanesh
Dnyanesh,1 晚行程
真实点评
8/10 非常棒
2019 年 5 月 25 日
Very friendly staff, excellent service and excellent food. Place had a DJ on weekends and games too.
Close to city center yet away from the noise, rooms facing the valley. Definitely recommend
Dr Pritika S
Dr Pritika S,1 晚行程
真实点评
8/10 非常棒
2018 年 7 月 1 日
Good Hotel with serene view
Over all experience was generally okay. Hotel Execurive suite was priced very expensive 52k for 2 nights over weekend. Value for money not recd. It included only breakfast. Swimming water was slightly green in color or rather unhygenic. I have at better hotels (3/4 star rating) at much competitive rates
Jagdeep
Jagdeep,2 晚行程
真实点评
8/10 非常棒
2018 年 5 月 4 日
It was a good experience staying at Lagoona, room was excellent, food was okay, but the Buffet dinner was not up to the mark, was not even value for the money, need to check out. Over all it was a good staying. Thanks
Rupesh
Rupesh,1 晚行程
真实点评
8/10 非常棒
2018 年 1 月 26 日
Feel good
It’s was good experience .it was our second trip to lagoona and it was amazing.the view is too good and most important it’s not located in crowded place.
Siddharth
Siddharth,1 晚行程
真实点评
8/10 非常棒
2018 年 1 月 5 日
Great
The room was very clean and hospitable. The staff were friendly and helpful.
真实旅客
1 晚行程
真实点评
10/10 绝佳
2017 年 7 月 22 日
First visit great tym spent at lagoona resort
At Lonavala
The lagoona resort
Location,amenities,service,cleanliness of hotel and room all superb up to mark.......great place to visit
Jugal
Jugal,1 晚行程
真实点评
8/10 非常棒
2017 年 7 月 18 日
Food was very nice..
真实旅客
2 晚行程
真实点评
10/10 绝佳
2017 年 7 月 13 日
Best option in Lonawala
It was a great stay in in the Lagoona. Lobby was good. In Breakfast, had lot of options. Breast fast serving was in beautiful location
ANURAG
ANURAG,1 晚行程
真实点评
6/10 不错
2017 年 5 月 1 日
Hotel has reasonable good facilities. It's value can be increased by provision of gymnasium and sports activities.
Dilip
真实点评
4/10 一般
2017 年 4 月 3 日
not very far from the city
Very bad experience, it was a terrible experience
Day one. my car key was misplaced by the valet packing staff. I could not go out on the 1st day. They have wasted 4 hours (4 pm to 8 pm) searching the car key. finally they could not locate the same. Next day early morning I had to get up and come all the way back to my house in Mumbai to pick up the second key of my car (hotel arranged a car free of cost). I reached back the hotel at 12.00 noon on the second day. Half day of the second day was also spoiled. In short it was a bitter experience.
真实旅客
真实点评
8/10 非常棒
2017 年 3 月 20 日
peaceful, quiet and lovely view infront .
overall experience was good , but a little improvement on service speed will make it better. personal opinion will be to improve on the gaming zone area for kids as well as for adults e.g , snooker etc. otherwise food and other facilites were nice . but still scope of impreovement on menu can be added .
aditya
真实点评
6/10 不错
2016 年 7 月 26 日
Overall Good.
Dinesh
真实点评
6/10 不错
2016 年 6 月 15 日
Nice stay
Resort is a bit old. But overall a nice stay.
Rekha
真实点评
10/10 绝佳
2016 年 6 月 11 日
Plush n warm
Only challenge has been the wifi access is the rooms
真实旅客
真实点评
6/10 不错
2015 年 10 月 11 日
It's average hotel.
It's average hotel. Stay was good.
真实旅客
真实点评
10/10 绝佳
2015 年 5 月 27 日
Great experience at Lagoona Resort
We had a great experience staying at Lagoona Resort. The hotel facilities were awesome. Food was very delicious. The staff were courteous and their services were prompt.
Highly recommended for weekend retreat
真实旅客
真实点评
6/10 不错
2015 年 3 月 12 日
Worst service from staff & Restaurant
On 1st day of our stay, we ordered Noodle etc. We werer shocked to see cockroach inside it. We called waiter and manager and they said sorry but how can this happen. Very Careless and worst food.
Hitesh
真实点评
2/10 较差
2015 年 2 月 14 日
disgusting
Disgusting service.
Kinz
真实点评
8/10 非常棒
2014 年 12 月 20 日
...
...
真实旅客
真实点评
8/10 非常棒
2014 年 12 月 1 日
Nice hotel and peaceful location
Had a peaceful vacation. Hotel location is good. Quality of food is also good. Worth to stay.
真实旅客
真实点评
8/10 非常棒
2014 年 11 月 8 日
Well maintained hotel, good food.
The hotel room was well maintained, though looked somewhat old. The service was good. The breakfast buffet was extensive and of high quality, which our group enjoyed a lot. The location is a few km away from Lonavala and has a lot of bugs outside, but this is not an issue provided you keep the windows closed. Wireless internet was available only in the lobby, this was a disadvantage. Overall, this was a good stay.