Standard triple room in former Carlton Hotel block.
Mould / brown dirt on ceiling above door. Bathroom has a floor tile that just lifted up in front of sink. Suspicious stains on throws and cushions. Bathroom black mould all over grout in bath. Bath panel peeling.
Staff excellent but a terrible terrible hotel.
Callum
Callum,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 20 日
Just booked the room and it was nice
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 19 日
Always a pleasant stay here.
Brilliant for the nightlife in Jesmond.
Breakfast is excellent
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 13 日
Jay
Jay,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 9 日
Room ok, bathroom great, staff spot on but building and room way too hot in March, noisy especially 6am deliveries to Waitrose and the doors to the rooms feel like the walls are going to collapse when they close!! Nice bed but shame we couldn't have a good night's sleep in it!!
Kevin
Kevin,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 6 日
We stayed in hotel across as we had a twin room. There was zero security as the keycard access was non-existent so anyone could (and did) just walk in off the street all the way upto the bedrooms. There was a massive fight right outside our bedroom with a loads of lads in the night. Terrible
Jan
Jan,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 6 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 3 日
Friendly staff, great room
Elaine
Elaine,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 2 日
Emiel Leonhardsen
Emiel Leonhardsen,11 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 23 日
Clean, friendly staff, basic small room
anthony
anthony,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 16 日
Louise
Louise,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 15 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
Great staff great food plenty parking
neil
neil,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 6 日
Morten
Morten,11 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 5 日
We have stayed here in the past and had no complaints. This time the room was tiny (reception moved us to one that was slightly bigger as they said they didn’t understand why we were given that one when we booked in advance), but the new room was on the corridor and had doors banging most of the night and bathroom was dirty.
Caitlin
Caitlin,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 25 日
Staff were very helpful and friendly, room itself was spacious. More attention definitly needs to be paid to the cleanliness of the room, runner on the bed had stains, between the wall and shower screen needed a good clean! Smell from drains very strong in the room
SEAN
SEAN,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 23 日
STEVE
STEVE,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 22 日
Matthew
Matthew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
5 star rating everything in the hotel was perfect loved my stay and ill definitely recommend this amazing hotel in Jesmond best one ive ever stayed in absolutely amazing