Phoenix
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Popular amenities
- Pet friendly
- Free WiFi
- Connecting rooms available
- Gym
- Bar
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Ski storage
- Fitness center
- Bar/lounge
- Train station pick-up service
- Train station drop-off service
- Lobby fireplace
- Meeting room
- Multilingual staff
- Luggage storage
- Limited hour front desk
- Tour/ticket assistance
Feel at home (6)
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
- Espresso maker
- Blackout drapes/curtains
Room options
Check availability for these dates
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About the neighborhood
What's nearby
- Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
- Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
- Zermatt - Furi - 10 min walk - 0.8 km
- Sunnegga Ski Resort - 14 min walk - 1.2 km
- Zermatt-Furi Gondola - 18 min walk - 1.5 km
Getting around
- Sion (SIR) - 75 min drive
- Zurich Airport (ZRH) - 105.7 miles/170.2 km
- Zermatt (QZB-Zermatt Train Station) - 6 min walk
- Zermatt Gornergratbahn Station - 7 min walk
- Zermatt Station - 8 min walk
- Train station drop-off (surcharge)
- Train station pick-up (surcharge)
Restaurants
- McDonald's - 8 min walk
- Bazaar - 7 min walk
- Parkhotel Beau Site - 9 min walk
- Golden India - 7 min walk
- Schweizerhof Kitchen - 8 min walk
About this property
Phoenix
- Phoenix puts you 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.9 mi (1.5 km) from Zermatt-Furi Gondola. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, this hotel is 1.2 mi (2 km) from Sunnegga Ski Resort. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 27 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
- Express check-out available
- Minimum check-in age: 18
- Check-out time is 10:30 AM
- Contactless check-out available
Special check-in instructions
- This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- The front desk is open daily from 8 AM - 9:00 PM
- Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
- Prior to arrival, you must complete online registration via a secure link
- You will be asked to provide the property with a copy of your passport after booking
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets allowed (dogs and cats only, 2 total)*
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No onsite parking
Transfers
- Train station shuttle from 8:30 AM to 5:30 PM*
Other information
- Smoke-free property
Property amenities
Food and drink
- Free buffet breakfast each morning 7:30 AM–10:00 AM
- Bar/lounge
What to do
- Rope course
- Helicopter/airplane tours
- Bicycle tour information
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Parasailing nearby
- Ski lessons nearby
- Ziplining nearby
- Snowboarding nearby
- Fishing nearby
Working away
- Meeting room
Services
- Front desk (limited hours)
- Tour/ticket assistance
- Laundry service
- Luggage storage
- Multilingual staff
- Bike storage
- Ski storage
Facilities
- 1 building/tower
- Built in 2009
- Fireplace in lobby
- Television in common areas
- Fitness center
- Bicycle parking
- Double-glazed windows
- Comprehensive recycling policy
- Banquet hall
Accessibility
- Elevator
Room amenities
Be entertained
- 40-inch flat-screen TV
- Cable TV channels
Home comfort
- Heating
- Espresso maker
Sleep well
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Energy-saving switches
- Water-efficient showers only
- Water-efficient toilets only
Fees & policies
Mandatory fees
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Children & extra beds
- Rollaway beds are available for CHF 100 per day
Pets
- Pets are allowed for an extra charge of CHF 20 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Phoenix Hotel Zermatt
Phoenix Zermatt
Phoenix Hotel
Phoenix Zermatt
Phoenix Hotel Zermatt
Frequently asked questions
Does Phoenix offer free cancellation for a full refund?
Yes, Phoenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Phoenix?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CHF 20 per pet, per day. Food and water bowls are available.
Is parking offered on site at Phoenix?
Sorry, there's no onsite parking at Phoenix.
What are the check-in and check-out times at Phoenix?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out and contactless check-out are available.
What is there to do at Phoenix and nearby?
During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and fishing. Additional recreation onsite includes helicopter/airplane tours. Phoenix also has a fitness center.
What's the area around Phoenix like?
Phoenix is located by the river, a short 6-minute walk from Zermatt (QZB-Zermatt Train Station) and 5 minutes' walk from Zermatt–Sunnegga Funicular.
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