In downtown Dallas, Holiday Inn Express Hotel & Suites DALLAS WEST is where relaxation meets convenience. Take a dip in the indoor pool or unwind with dry cleaning/laundry services and a spa tub. With high-speed WiFi, 24-hour gym access, and helpful staff on hand to make your stay seamless.
The Sixth Floor Museum at Dealey Plaza - 6 min drive - 11.1 km
Getting around
Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive
Love Field Airport (DAL) - 27 min drive
Dallas Union Station - 13 min drive
West Irving Station - 15 min drive
Dallas Medical-Market Center Station - 17 min drive
Restaurants
QuikTrip - 3 min drive
Chick-fil-A - 5 min walk
Whataburger - 2 min walk
Starbucks - 5 min walk
Mixing Bowl Bakery - 3 min drive
About this property
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG
At Holiday Inn Express Hotel & Suites DALLAS WEST by IHG, you'll be within a 10-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Also, Dallas Market Center and Reunion Tower are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
89 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi (speed of 50+ Mbps) and free wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST
Frequently asked questions
Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?
Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG and nearby?
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG has an indoor pool and a 24-hour fitness center, as well as a hot tub.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently great with a good variety of items to choose from. (22 reviews)
The hot tub was nice and convenient, and the perfect temperature. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Hot Tub
Children
Amenities
Indoor pools
Restaurant
Reviews
Verified
8/10 Very good
Apr 14, 2026
Friendly and helpful staff, comfortable beds.
DIANE
DIANE, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Room was clean staff was great
Karry
Karry, 3-night trip
Verified
8/10 Very good
Mar 11, 2026
Clean room, friendly staff, good breakfast
Taylor
Taylor, 3-night trip
Verified
10/10 Exceptional
Mar 4, 2026
Clean, friendly staff.
Linda
Linda, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Spotless room loved all the services offered friendly staff.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Room was great and bed was so comfortable. The breakfast was also amazing!!!
Amy
Amy, 4-night trip
Verified
6/10 Good
Apr 5, 2026
Room was ok, but the pool was a disaster! Filthy.
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Clean rooms, staff was friendly and helpful.
Jesse
Jesse, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2026
Clean room
Jose
Jose, 1-night trip
Verified
6/10 Good
May 5, 2026
The ice machine didn't work on our floor and hadn't been working for a long time.
Multiple small things in the room were broken, light switch, plugs not working ect.
The hotel is in a bad area, hoodlums were in the lobby and the desk staff was having a hard time removing them
Be careful where you park your vehicle
Barry
Barry, 2-night trip
Verified
8/10 Very good
Mar 22, 2026
Yes it was ans yes it did.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Location was perfect. Room was clean and comfortable. Check in and out staff were very friendly. Pool and hot tub were enjoyable!
Ciarra
Ciarra, 2-night trip
Verified
8/10 Very good
Feb 8, 2026
The place was very clean and quiet, the breakfast had a lot of options
The only thing I didn’t like it was the water pool was super cold we couldn’t get in
Janet
Janet, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Room was really cold at night but another than that we enjoyed everything else, the pool, hot tub and breakfast!
José
José, 2-night trip
Verified
8/10 Very good
Oct 26, 2025
Room was perfect and in a great and accessible location for what we were looking for
Amanda
Amanda, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Love the stay and location. The only thing the pillows were too soft but i would definitely recommend and stay again.
Amber
Amber, 1-night trip
Verified
8/10 Very good
Jan 2, 2026
Breakfast variety and options could be better, but everything else was good considering the price
Alireza
Alireza, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
We enjoyed our stay. Rooms were spacious and clean. Friendly staff and good breakfast variety. Location is near many restaurants and stores.
Elinette
Elinette, 2-night trip
Verified
10/10 Exceptional
Sep 5, 2025
Enjoyed out stay
Clean and friendly place breakfast was great.
Noami
Noami, 1-night trip
Verified
6/10 Good
Jan 10, 2026
Overall the stay was good. I booked this hotel very excited to swim and relax at the pool, but couldn’t do so because the water was really dark and murky. Besides the pools cleanliness it was a good stay.
Kirstyn
Kirstyn, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Clean, friendly staff
Alan
Alan, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Excellent
Miguel
Miguel, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Excellent services as well as the room was perfect.