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CERVO Mountain Resort

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, CERVO Mountain Resort allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body treatments, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Ski passes and storage are also available.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Room service

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Dining for every mood
Culinary journeys unfold at 2 restaurants, a friendly cafe, and a vibrant bar. The complimentary full breakfast starts each day on a delicious note.
Mountain spa escape
A full-service spa offers aromatherapy and massages with mountain views. Guests can unwind in the sauna, hot tub, or steam room after hitting the 24-hour gym.
Luxury room comforts
Wrapped in soft bathrobes, guests indulge in in-room massages at this luxury hotel. Each room boasts a minibar, balcony, and curated furnishings.

Room options

View all photos for Room (Alpinist S)

Room (Alpinist S) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist S)

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist M)

Room (Alpinist M) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist M)

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist L)

Room (Alpinist L) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist L)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof L)

Room (Alpinist Roof L) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof L)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Spa Suite)

Room (Alpinist Spa Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Spa Suite)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Suite)

Room (Alpinist Roof Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof Suite)

  • Mountain view
  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Junior Suite)

Room (Alpinist Roof Junior Suite) | Minibar, in-room safe, individually furnished, desk

Room (Alpinist Roof Junior Suite)

  • Mountain view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Spa Suite)

Room (Huntsman Spa Suite) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman Spa Suite)

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman S)

Room (Huntsman S) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman S)

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Lodge)

Room (Huntsman Lodge) | Minibar, in-room safe, individually furnished, desk

Room (Huntsman Lodge)

  • Mountain view
  • 240 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Pool
  • Free breakfast
  • Spa
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9.8 out of 10, Exceptional, 486 reviews
The price is CNY3,475
CNY3,677 total
includes taxes & fees
Jun 6 - Jun 7
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About the neighborhood

Map
Riedweg 156, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Furi Ski Area - 6 min walk - 0.6 km
  • Furi - Riffelberg - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 10 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bazaar - ‬1 min walk
  • ‪Parkhotel Beau Site - ‬6 min walk
  • ‪Backstage Hotel - ‬9 min walk
  • ‪Golden India - ‬9 min walk
  • ‪Manud - ‬9 min walk

About this property

CERVO Mountain Resort

Placing you just steps from Zermatt-Matterhorn Ski Paradise, CERVO Mountain Resort allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body treatments, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle*
    • Free train station pick-up*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ice skating nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 6 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Tablet computer
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Mountain Ashram Spa has massage/treatment rooms. Services include hot stone massages, sports massages, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The property is closed between April 24 and June 26.

Children & extra beds

  • Rollaway beds are available for CHF 150 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

CERVO Mountain Boutique

CERVO Mountain Boutique Resort

CERVO Mountain Boutique Resort Zermatt

CERVO Mountain Boutique Zermatt

CERVO Mountain Resort

Mountain Boutique

CERVO Mountain Resort Hotel

CERVO Mountain Resort Zermatt

CERVO Mountain Boutique Resort

CERVO Mountain Resort Hotel Zermatt

Frequently asked questions

Is CERVO Mountain Resort currently open?

The property is closed between April 24 and June 26.

Does CERVO Mountain Resort offer free cancellation for a full refund?

Yes, CERVO Mountain Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at CERVO Mountain Resort?

Yes, there's an outdoor pool.

Are pets allowed at CERVO Mountain Resort?

Yes, dogs are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at CERVO Mountain Resort?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by CERVO Mountain Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at CERVO Mountain Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at CERVO Mountain Resort and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. CERVO Mountain Resort also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near CERVO Mountain Resort?

Yes, there are 2 onsite restaurants.

Does CERVO Mountain Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around CERVO Mountain Resort like?

CERVO Mountain Resort is a short 9-minute walk from Zermatt Gornergratbahn Station and 5 minutes' walk from Zermatt–Sunnegga Funicular.

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Reviews

CERVO Mountain Resort Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The service was incredible, and the amenities were truly unique!
Avi, 4-night trip
Verified

10/10 Exceptional

Excellent staff, wonderful amenities and location.
Rene, 2-night trip
Verified

10/10 Exceptional

Hotel in stunning location over looking Zermatt, great views of Matterhorn from room, would go again.
Stuart, 7-night trip
Verified

10/10 Exceptional

great hotel
john, 2-night trip
Verified

10/10 Exceptional

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay
Rebecca, 3-night trip
Verified

10/10 Exceptional

Amazing experience!

Amazing team! Wonderful location! And a great service…
Good morning greetings!
Olivier, 2-night trip
Verified

10/10 Exceptional

Exceptional in every way.
Deena, 2-night trip
Verified

10/10 Exceptional

The best hotel experience in Swiss!

We absolutely loved our stay at CERVO. The view, the food, the quality of the room, the amazing staff, the wonderful spa, the list goes on and on.. It’s a funny feeling because I want CERVO to be visited by everyone visiting Zermatt, but I also wish this very special place to be a secret!! ;) Anyhow, I would recommend this place with 10 out of 10 rating, it’s just AMAZING. We had burgers delivered to our room on the first night and they were so delicious!
Josephine, 2-night trip
Verified

10/10 Exceptional

Magiskt

Magiskt hotell i en magisk miljö.
Fredrik, 4-night trip
Verified

10/10 Exceptional

Best Hotel Ever

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
4-night trip
Verified

10/10 Exceptional

Really ski in/out. Fabulous property. Ridiculously expensive.
Ken, 6-night trip
Verified

8/10 Very good

Super schöner Aufenthalt

Sehr schön gelegenes Hotel mit schönem Blick aufs Matterhorn. Tolles Frühstück. Zimmer sehr komfortabel, leider etwas hellhörig zu den Nachbarn. Super tolles Team im Hotel. Management kümmert sich mustergültig um die Gäste. Sehr schöner SPA Bereich, freuen uns darauf wieder zu kommen.
Sascha, 4-night trip
Verified

6/10 Good

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Omar, 2-night trip
Verified

10/10 Exceptional

Fantastic - perfect mountain hote

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Jack, 2-night trip
Verified

10/10 Exceptional

Hôtel favori à Zermatt!

Nous avons passé 2 séjours au CERVO pendant cette saison : c’est définitivement notre hôtel favori à Zermatt ! L’accueil, l’emplacement, la déco tout comme le personnel sont au top. Les chambres disposent d’une vue sur le Cervin. Le spa après une journée de ski est super. Nous avons également mangé dans les trois restaurants qui sont tous aussi bons les uns que les autres. On y reviendra !
2-night trip
Verified

10/10 Exceptional

Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
6-night trip
Verified

4/10 Fair

Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Sven, 4-night trip
Verified

10/10 Exceptional

Super nettes Personal, sehr professionell und immer disponibel für Wünsche oder anliegen. Hotel ist sehr schön, super Ambiente und Kulinarisch wird man verwöhnt. Zimmer Super ausstattung, schöne Aussicht und Sauber. Wir werden wieder kommen 👌
Luca, 2-night trip
Verified

10/10 Exceptional

Nicely decorated, delicious breakfast, friendly staff!
1-night trip
Verified

10/10 Exceptional

Home comfort with plenty of amenities and goodies!
3-night trip
Verified

10/10 Exceptional

Hotel descolado e chic

O hotel é uma graça. Super charmoso e funcionários muito atenciosos. Tem uma pegada super descolada, com um bar para “après bike” no verão, que recebe vários ciclistas que acabaram de descer da montanha. Para o inverno, me pareceu bem pratico pois vc está na boca do lift (um trem) que leva até o topo da montanha. As pistas terminam neste ponto também. O restaurante do hotel é super bem avaliado. O hotel fica a 10mins de caminhada do centrinho.
Regina, 2-night trip
Verified

8/10 Very good

View was outstanding, good breakfast, helpful staff
1-night trip
Verified

10/10 Exceptional

Super awesome hotel in everything.

The best hotel in zermatt. First the service is so nice, second they have wonderful view to eat breakfast. You stay here you will feel very comfortable and worthy. Fantastic hotel❤️
CHIHCHUN, 2-night trip
Verified

10/10 Exceptional

最高のホテル

迎えの車を予約をしていなかったが、氷河特急到着時間にホテルの車が待っていたので乗せてもらえた(これに乗っていなかったらたどり着けなかったかも)。マッターホルンを真正面に見られる眺望抜群のロケーション。部屋もアップグレードしてもらえ、朝食も美味しく、スタッフも親切で、最高の滞在となった。ツエルマット駅からは遠いかと思っていたが、ホテルの前にエレベーターがあり、それでスネガケーブルカー乗り場に行け、駅にも数分で辿り着いた。是非、もう一度泊まりたいホテルだ。
kiyomi, 2-night trip
Verified

8/10 Very good

Environnement excellent. Personnel aux petits soins. Petit dej délicieux ! Chalets charmants. Petit bémol ... Chambre un peu petite et salle de bains exiguë... mais sans grande importance au vu du séjour d’exception
Carole, 2-night trip