可以免费取消我在Cuenca家庭旅馆的预订并获得全额退款吗？

是的，Cuenca家庭旅馆在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

Cuenca家庭旅馆是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Cuenca家庭旅馆是否有停车场？

很抱歉，Cuenca家庭旅馆没有停车场。

何时可在Cuenca家庭旅馆办理入住和退房？

15:00 起可办理入住手续。退房时间为 12:00。

Cuenca家庭旅馆配备任何户外私人空间吗?

是的，每间房间都有私人庭院。

Cuenca家庭旅馆周边区域环境如何？

从Cuenca家庭旅馆仅需10 分钟步行可至查普尔特佩克站，12 分钟步行可至改革大道。

墨西哥城Cuenca家庭旅馆住宿优惠| Hotels.com 好订网

Q: Cuenca家庭旅馆是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: Cuenca家庭旅馆配备任何户外私人空间吗?

是的，每间房间都有私人庭院。

10/10 绝佳

2025 年 8 月 26 日

Sarah，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 12 日

Mary，3 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 6 月 24 日

Jason，5 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 6 月 16 日

Drew，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 14 日

I loved everything about this hotel. The design was minimalist with warmth from organic materials. Bathrooms are beautiful and colorful—wonderful shower, really nice high-quality products that smell so good. Rooms very thoughtfully designed for comfort. Location great— quiet but close to shops and food. The restaurant matched the quality of the hotel. Inspired, refined food in a relaxed atmosphere. Lots of choices for seating. Delightful stay.

Amy，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 12 日

Casa Cuenca exceeded our expectations! It was beautiful and in a great location—the neighborhood was pretty and extremely walkable to shops, food, and more. The staff was incredibly attentive and friendly, and the restaurant attached served delicious and fresh food. We ate complimentary breakfast there almost every morning of our trip. Would definitely recommend and would stay there again if i return to Mexico City.

Francisco，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 7 日

We really enjoyed our stay. Hotel was clean, secure and in a great location for walking around to bars, shop, restaurants and parks. On site restaurants and bar were great as was the service. Morning breakfast was delicious. As others noted with the presidential suite, it does sit above the restaurant which made it a bit noisy but the entire area is pretty lively so it was not that disruptive but something to keep in mind when booking that room specifically. Besides that, the room and bathroom were spacious - clean and comfortable. Friendly and helpful hotel staff. Shout out to Emilio at the bar. Only criticism was the room service, specifically the wash cloth refresh - we didn’t receive any wash clothes 2 days in a row and upon asking the staff for clean ones we were told “they were out”. How do you run out of wash clothes…. Certainly would stay here again and highly recommend.

Barak，3 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 5 日

This is a 5++ hotel. The service is great, the restaurant serves excellent food, and the architecture is impressive. On top of that, it is very well situated. Definitely a gem!

Liliana，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 16 日

Beautiful, unique hotel with excellent restaurant

We absolutely loved our stay at Hotel Casa Cuenca. The space is stunning -- so unique and thoughtfully designed. Perfectly located in the vibrant Condesa neighborhood, very close to Roma too. Our room did not have a lot of extra space for suitcases or moving around, but we did not mind. An easy concession, given the private outdoor space we got to enjoy. The breakfast at Maleza Restaurant on site was so good that we went back for dinner, which was also excellent. Service outstanding at reception too. We would certainly stay here again!

Beth，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 15 日

Hotel Casa Cuenca helped make our first trip to Mexico City even more special. The location is perfect within the Condesa area. The staff was not only helpful but caring; making sure that our needs were met. The hotel is very clean! Thank you to all for a wonderful time in CDMX!

Susan，6 晚浪漫旅行

CheapTickets真实住客点评

8/10 很好

2025 年 5 月 12 日

Roxana，6 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 8 日

We had a great 5 nights stay at Casa Cuenca. The staff was friendly and attentive, the bartender was very welcoming and spoke English very well so was great to talk to. Receptionist however didn’t speak English well. The hotel interior design was amazing, very stylish with quirky details like cool bathrobes, lights and other accessories. It was a pleasure to stay in this kind of atmosphere, and would definitely recommend to stay there.

Kristina，5 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 5 月 5 日

It was beautiful, we loved our stay and would definitely stay here again.

Madeleine，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 24 日

Oasis in Condesa

Casa Cuenca is a super nice boutique hotel in the heart of Condesa, Mexico City. The staff is wonderful, welcoming, attentive, and speaks good English. The room is clean, nice, comfortable, and more. Security is also excellent, and it’s a lovely little oasis in the middle of the city, set in a beautiful old building. Breakfast from the on-site restaurant Maleza is excellent. The only downside is: you should be aware that they have different types of rooms with the same names, but they are not all the same size. For example, there are many different types of "Terraza" rooms, which vary greatly in size. The hotel’s website states that the room is 48 sqm, but the room we stayed in was closer to 25 sqm, including the terrace. This information is not specified anywhere.

Anders，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 4 月 18 日

Buena ubicación. Habitaciones nuevas y de diseño, pero pequeñas

Silvia，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 17 日

Just one night here, but beautiful property in Condesa. Quiet but easy to walk to restaurants nearby.

Samantha，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 4 月 10 日

Xochi，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 3 月 19 日

A hidden gem in the center of Condesa! We absolutely loved our stay at Casa Cuenca and I'm recommending it to everyone i know visiting CDMX! As an interior designer - i really appreciated the comfortable & well-apointed rooms, the cleanliness and the gorgeous courtyard. The hotel is situated on a quiet, tree-lined block in Condesa, walking distance to all the sights but away from the hustle & bustle of the city. The staff was very friendly and accommodating and the onsite restaurant specializing in local and organic ingredients was a huge plus! We had a lovely dinner there upon our late arrival and the best poached eggs for breakfast. Highly recommend this boutique hotel with all the comforts without the fuss.

Anastasia，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 1 月 24 日

Best local experience with great design elements.

Stay here if you want to have an authentic Mexico City experience. The rooms are beautiful and designed by local designers and feature a lot of designs that are all local. It's very stylish and romantic. The showers have the best water pressure I've ever had and often in Mexico this is a challenge. The best part is that everyone who works here is really passionate about Mexico City in about the hotel and they will take amazing care of you when you stay here.

5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 25 日

Callie，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 12 月 4 日

2 晚行程

Hotels.com真实住客点评

2/10 很差

2024 年 11 月 30 日

During my stay, I experienced both the Grand Room and the Presidential Suite. Unfortunately, the Grand Room was extremely small and cramped for the price charged. The issues didn’t stop there: 1. Cleanliness and Pests: Spiders were found in the bathroom. Mosquitoes were everywhere. Housekeeping left doors open while cleaning, allowing pests to enter. 2. Room Comfort: The air conditioning was ineffective, making the room excessively cold and dry. These conditions caused discomfort, and I experienced nightly nosebleeds. 3. Service: While the staff were polite and friendly, they were often forgetful, requiring me to repeat requests multiple times. 4. Breakfast: The breakfast was adequate but unremarkable. Overall, the experience was disappointing and not worth the high price. There are far better options in Mexico City, and I would not recommend staying here.

Shirley，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 11 月 1 日

Cómoda y limpia

Hector，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2024 年 10 月 15 日

Lovely hotel staff went over and above to accommodate… The heat was a bit of an issue as it was very cold, but they did their best too work things out

Michael，3 晚行程

Expedia真实住客点评

10/10 绝佳

2024 年 8 月 25 日

Great place, beautifully designed. A gem.

Elena，3 晚浪漫旅行

Expedia真实住客点评

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可以免费取消我在Cuenca家庭旅馆的预订并获得全额退款吗？

Cuenca家庭旅馆是否允许携带宠物入住？

Cuenca家庭旅馆是否有停车场？

何时可在Cuenca家庭旅馆办理入住和退房？

Cuenca家庭旅馆配备任何户外私人空间吗?

Cuenca家庭旅馆周边区域环境如何？

点评

关于Cuenca家庭旅馆的点评

非常棒

9.6

9.2

9.4

9.4

9.2

点评

10/10 绝佳

Sarah

10/10 绝佳

Mary

2/10 很差

Jason

6/10 好

Drew

10/10 绝佳