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Holiday Inn Club Vacations The Royal Haciendas by IHG

4.0 star property
All-inclusive beachfront property with spa, near Punta Esmeralda Beach

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In the heart of Grand Coral, The Royal Haciendas All Inclusive offers a luxurious retreat. Bask in the sun on white sandy beaches, unwind with yoga classes at the health club or indulge in a rejuvenating spa treatment. With 5 on-site restaurants and multiple poolside bars to choose from, you'll have plenty of options to make your stay unforgettable.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 6 outdoor pools and 4 hot tubs
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Free use of bicycles

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Microwave

Why we love this property

Beach bliss
Crystal clear waters lap against the white sand beach at this all-inclusive resort. Beach towels, umbrellas, and loungers await.
Wellness escape
A full-service spa offers body wraps, facials, and massages daily. The property features a sauna, hot tubs, and yoga classes for complete rejuvenation.
Sleep sanctuary with style
Bathrobes await after balcony moments. Blackout drapes enhance curated decor rooms with pillowtop mattresses. 24-hour service satisfies late cravings.

Room options

Suite, 1 Bedroom, Beachfront

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Suite, 1 Bedroom, Ocean View

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Suite, 2 Bedrooms, Beachfront

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

Suite, 2 Bedrooms, Ocean View

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

Junior Suite, 1 Twin Bed, Beachfront

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Junior Suite, 1 Twin Bed, Ocean View

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Premium Room

  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
Playa del Carmen
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very Good, 5,379 reviews
The price is CNY1,454
CNY1,783 total
includes taxes & fees
Jun 30 - Jul 1
Occidental at Xcaret Destination - All Inclusive
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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.8 km
  • Playa 88 - 5 min drive - 2.5 km
  • Gran Coyote Golf - 6 min drive - 2.1 km
  • Mamitas Beach - 7 min drive - 3.9 km
  • Quinta Avenida - 8 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Las Máscaras - ‬15 min walk
  • ‪Snack El nido - ‬14 min walk
  • ‪Bar L'Elefant - ‬12 min walk

About this property

Holiday Inn Club Vacations The Royal Haciendas by IHG

  • At Holiday Inn Club Vacations The Royal Haciendas by IHG, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Kinokó, one of 5 restaurants, offers garden views and serves dinner. Other highlights at this all-inclusive property include 2 poolside bars, a free kid's club, and a health club. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Meals and beverages at companion properties
    • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkeling

Land activities

    • Bicycling
    • Fitness facilities
    • Tennis
    • Tennis lessons
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing
    • Language
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 25
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
    • Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Snorkeling
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 hot tubs
  • 2 outdoor tennis courts
  • Sauna
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 43-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Recycling
  • Mobile key entry
  • Cleaning supplies

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.40 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 600 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does Holiday Inn Club Vacations The Royal Haciendas by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Club Vacations The Royal Haciendas by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Yes, there's free valet parking.

What are the check-in and check-out times at Holiday Inn Club Vacations The Royal Haciendas by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 600 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn Club Vacations The Royal Haciendas by IHG?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Holiday Inn Club Vacations The Royal Haciendas by IHG and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Holiday Inn Club Vacations The Royal Haciendas by IHG also has 2 poolside bars, 3 bars, and a sauna, as well as a Turkish bath, an arcade, and a garden.

Are there restaurants at or near Holiday Inn Club Vacations The Royal Haciendas by IHG?

Yes, there are 5 onsite restaurants, featuring beachfront dining, Asian cuisine, and garden views.

Does Holiday Inn Club Vacations The Royal Haciendas by IHG have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Holiday Inn Club Vacations The Royal Haciendas by IHG like?

Holiday Inn Club Vacations The Royal Haciendas by IHG is in Corasol. Popular attractions include Quinta Avenida, which is 11 minutes away by car. Travelers say that the property is in a great location.

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Reviews

Holiday Inn Club Vacations The Royal Haciendas by IHG Reviews

8.6

Excellent

9.4

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Pools were clean, plentiful, and well-maintained, offering a great place to relax and enjoy the surroundings. (165 reviews)
  • The spa offered excellent massages and was a standout highlight of the resort experience. (26 reviews)
  • The gym was fantastic and clean with welcoming friendly staff. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Booking
Buffets
Family friendly
Children
Recreation

Reviews

Verified

10/10 Exceptional

Staff very friendly love that beach is close to pool
Wilson, 4-night trip
Verified

10/10 Exceptional

Love this place , staff are awesome and friendly, food and drinks are amazing
Corey, 7-night trip
Verified

10/10 Exceptional

Nice relaxing resort.
Denise De La Garza, 7-night trip
Verified

10/10 Exceptional

The staff was amazing, the room and resort were well cared for.
Rob, 6-night trip
Verified

10/10 Exceptional

All the staff were super friendly and helpful
Reyna, 2-night trip
Verified

10/10 Exceptional

amazing staffs and excellent services. property is very beautifull.
chanthida, 5-night trip
Verified

10/10 Exceptional

Pools, rooms, and grounds always clean. The staff is always friendly and looking to help.
Timothy Ervin Vande, 6-night trip
Verified

8/10 Very good

Clean rooms, great food
Sheree Julie, 4-night trip
Verified

8/10 Very good

My family vacationed here and had a great time. Plenty of things to do for kids and the food was excellent. Both Los Murales and Kinoko were great dining experiences. I’d like to call out Raul at the Sol Grill for great service he provided.
Duncan, 6-night trip
Verified

10/10 Exceptional

Excellent food and clean beautiful rooms. Helpful and kind staff. Great family vacation.
Randolph, 6-night trip
Verified

8/10 Very good

Very clean and friendly staff. Lots to do and easy to get downtown. Could be more food options.
Denny, 14-night trip
Verified

10/10 Exceptional

very nice place for the family
HUA, 6-night trip
Verified

10/10 Exceptional

Very clean, well maintained property. The staff and the restaurants were amazing!
Francisco, 3-night trip
Verified

10/10 Exceptional

Clean amenities and all the staff were amazing. Definitely will be back
Imad, 7-night trip
Verified

10/10 Exceptional

Spotless room, staff was welcoming and helpful.. Food was wonderful and varied. On site entertainment was great. Will definitely stay again.
Timothy M., 15-night trip
Verified

10/10 Exceptional

Our stay was great! The room was clean. Staff were friendly. All the pools and decks were clean and spacious enough.
Chris, 7-night trip
Verified

8/10 Very good

Friendly staff. Great weight staff. Beach not optimal but apparently unavoidable
Teresa, 7-night trip
Verified

10/10 Exceptional

Our room was super clean, very large, and the whole resort was great to stay at. We normally don’t stay at the same place twice when we travel but we would certainly stay here again.
Brent, 6-night trip
Verified

8/10 Very good

The rooms were very clean, staff was very friendly and helpful, outdoor pool was nice. There is no beach front and the seaweed has taken over what is there. The common areas were not busy at all, this may be due to part of the resort being residential. Overall a good resort.
Cameron, 3-night trip
Verified

10/10 Exceptional

Staff was excellent , food is excellent .
PRESTON, 7-night trip
Verified

8/10 Very good

Clean, nice staff activities were great.
Kathleen, 7-night trip
Verified

10/10 Exceptional

Clean rooms, very friendly staff. The all inclusive is great. All the food was delicious
Jessica, 6-night trip
Verified

8/10 Very good

The property is very well taken care of. Our rooms were spotless as well as the common areas. Staff was very helpful in assisting with any questions we had especially Israel at the front desk.
Carolina, 5-night trip
Verified

10/10 Exceptional

The room was spotless and beautiful. The staff was amazing and the food was good. We enjoyed the yoga classes, the gym and the pool.
Sheri Jo-Anne, 14-night trip
Verified

10/10 Exceptional

So comfortable. We had great time here.
Navreet Kaur, 6-night trip