Nestled near Queenstown Gardens, Swiss-Belsuites Pounamu Queenstown offers a serene retreat with a lush garden and convenient business center. Guests appreciate the helpful staff and ideal location, perfect for exploring Kiwi and Birdlife Park or hitting the slopes with ski passes and equipment rentals.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Laundry facilities
Free WiFi
Connecting rooms available
Ski facilities
Non-smoking
Main amenities (12)
38 smoke-free apartments
Daily housekeeping
Near the beach
Breakfast available
Ski rentals
Ski storage
Ski passes
Self parking
Ski shuttle
Garden
Front-desk safe
Laundry service
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
The current price is CNY715
CNY715
CNY823 total
includes taxes & fees
Jun 10 - Jun 11
Why we love this property
Breakfast awaits
This aparthotel serves up a tempting continental breakfast to start each day. Morning fuel for adventures awaits.
Luxury sleep paradise
Every guestroom features premium bedding at this luxury aparthotel. Plush comfort awaits guests seeking an indulgent night's slumber.
Swiss-Belsuites Pounamu Queenstown features a ski shuttle and puts you within a 15-minute walk of Queenstown Gardens. Free perks like WiFi and wired internet mean guests have more money for fun in the snow. Bonuses like washers/dryers, refrigerators, and microwaves are in all apartments. Ski passes, storage, and rentals are also available. Fellow travelers love the helpful staff and location.
At a glance
DONE
Property size
38 apartments
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi (4-device limit) and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (NZD 10 per night)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Offsite
Ski shuttle*
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Ski
Snow tubing, skiing lessons, and snowboarding nearby
Ski shuttle (surcharge)
Ski storage
Ski shuttle nearby
Ski passes
Ski equipment rentals
Pool/Spa
Hot springs nearby
Internet
Free WiFi
Free in-room WiFi has a 4-device limit
Parking and transportation
Covered self parking on site (NZD 10 per night)
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Ski shuttle (surcharge)
Family friendly
Free crib/infant bed
Food and drink
Refrigerator
Microwave
Electric kettle
Dining
Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 20 per person
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Shower
Shampoo
Soap
Hair dryer
Towels provided
Toilet paper
Free toiletries
Entertainment
LCD TV with satellite service
Outdoor areas
Barbecue grill
Garden
Picnic area
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Toilet grab bar height (inches): 35
No elevators
Soundproofing
10 stairs to reach property
Wheelchair accessible (with limits)
Wheelchair-accessible parking
2 on-site accessible parking spaces
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Luggage storage
Safe at front desk
Front desk (limited hours)
Location highlights
Near the airport
In the business district
In the shopping district
In the city center
In the mountains
Things to do
Fitness facilities nearby
Bicycle rentals on site
Segway rentals/tours nearby
Boat tours nearby
Snowmobiling nearby
Kayaking nearby
Parasailing nearby
Mountain biking nearby
Rafting nearby
Snowshoeing nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
Security system
General
38 rooms
2 floors
4 buildings
Built in 2005
Eco-friendly cleaning products provided
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: NZD 100 per accommodation, per stay
Optional extras
Continental breakfast is offered for an extra charge of approximately NZD 20 per person
Ski shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered self parking costs NZD 10 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Does Swiss-Belsuites Pounamu Queenstown offer free cancellation for a full refund?
Yes, Swiss-Belsuites Pounamu Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swiss-Belsuites Pounamu Queenstown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Swiss-Belsuites Pounamu Queenstown?
Yes. Self parking costs NZD 10 per night.
What are the check-in and check-out times at Swiss-Belsuites Pounamu Queenstown?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Swiss-Belsuites Pounamu Queenstown and nearby?
Have fun with onsite winter activities like skiing. Additional recreation nearby includes hot springs and segway rentals. Enjoy amenities like a picnic area and a garden.
What's the area around Swiss-Belsuites Pounamu Queenstown like?
Swiss-Belsuites Pounamu Queenstown is a short 8-minute drive from Queenstown Intl. Airport (ZQN) and 6 minutes' walk from Lake Wakatipu. Travelers say the area is walkable and ideal for skiing.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.4
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with many guests praising the quality and variety of the continental breakfast baskets delivered to their rooms. (15 reviews)
Undercover parking was a convenient and secure bonus for guests. (9 reviews)
The spa was a nice touch and a lovely bonus for guests. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
View
Location
Service staff
Towns
Lake
Apartment
Bed
Breakfast
Bathroom
Reviews
Verified
8/10 Very good
Feb 5, 2026
Great Lake views, comfy bed, quiet, friendly staff.
Kerri
Kerri, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
Excellent service and nice room and lake view.
Navjot Singh
Navjot Singh, 4-night trip
Verified
8/10 Very good
Apr 18, 2026
The room is modern and comfortable. The location is good. The washer and dryer are just outside the room, and shared with one other room are a plus.
But the layout of the rooms is not good for senior and handicapped people since guests have to walk up or walk down stairs to access the room
Athena
Athena, 3-night trip
Verified
8/10 Very good
Mar 8, 2026
Property could perhaps do with a bit of an upgrade. Location was good and views were stunning
Derek
Derek, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Amazing room. Clean, self contained and staff wonderful
Rayna
Rayna, 1-night trip
Verified
10/10 Exceptional
Jan 24, 2026
The staff were helpful and welcoming. We had a very nice room with a helpful kitchenette. Parking on site was handy and the location is great for walking to town.
Claire
Claire, 3-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Clean room, friendly staff
Kenya
Kenya, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Very clean and comfortable. Could not ask for a better view. Friendly staff!
David
David, 4-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Location is perfect, room is clean and nice mountain views, parking fee is not bad.
SRIKAR
SRIKAR, 6-night trip
Verified
10/10 Exceptional
Dec 14, 2025
Great location on edge of town, easy access and parking, great room with lovely Lake view. Very helpful staff.
Sharleen
Sharleen, 2-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Staff was very friendly and helpful. Great location to food and entertainment.
Rebecca
Rebecca, 1-night trip
Verified
8/10 Very good
Mar 10, 2026
The room was spacious, comfortable and well equipped for a self-contained stay, a short stroll downhill to the town centre. View was absolutely stunning. Two points of feedback, they could have provided a clothes rack in the shared laundry as dryers are not suitable for some fabrics, also they could charge for or provide a “cooking pack” with salt, pepper, oil and paper towel, would go a long way in reducing waste as we had to purchase some, which we’ll ultimately have to throw away.
Carlo
Carlo, 4-night trip
Verified
6/10 Good
Mar 9, 2026
The location was great, right next to the bus stop which made it convenient. Communication was poor as we had a late check in which we informed the accommodation ahead of time however there was very minimal communication of how we were to check-in. Additionally, room was very noisy and our neighbors were doing laundry in the shared space until late at night. Accommodation was clean.
Ciara
Ciara, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2025
Room was spotless and the location can’t be beat in this beautiful town. Staff was great.
Soohun
Soohun, 2-night trip
Verified
8/10 Very good
Feb 2, 2026
Hotel style room, very clean.
Amenities good, excellent bathroom water pressure
Lovely spa.
Laundry service great.
Noisy, ie we were in 'B' unit and those in 'A' could be noisy, but I guess you expect that in close proximity.
Enzo was cheerful moving our very heavy suitcases - thank you.
All in all would definitely stay again.
Lynnette
Lynnette, 3-night trip
Verified
8/10 Very good
Sep 3, 2025
Great location
Great views
Great facilities
Bryon
Bryon, 5-night trip
Verified
8/10 Very good
Dec 9, 2025
Rooms were great. Clean and spacious enough for our needs.
The beds are showing their age though and are a bit uncomfortable but not enough to make the stay unbearable.
The laundry facilities were a definite plus!!
Gregory
Gregory, 7-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Our stay at Swiss-Belsuites was absolutely unforgettable. We had a stunning view of Lake Wakatipu, and it was so mesmerizing that we honestly didn’t want to leave the room. Watching the lake from our window was an experience on its own—peaceful, magical, and unforgettable.
Everything about our stay was excellent. The room was very clean and comfortable, and the staff were incredibly friendly, welcoming, and helpful throughout our visit. It was a perfect combination of comfort, beauty, and great hospitality. We truly loved our stay and would highly recommend it.
Marjan
Marjan, 3-night trip
Verified
10/10 Exceptional
Dec 2, 2025
The view from the suite is gorgeous! The big window panes are spotless and we enjoyed sitting in the spacious living room looking out to the lake and mountains. A short walk into town and Queenstown Gardens.
I would definitely stay here again in future trips.
Eleanor
Eleanor, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Great apt with an amazing view.
Antonius
Antonius, 4-night trip
Verified
8/10 Very good
Nov 13, 2025
Gas fire and great views
Kevin
Kevin, 3-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Spacious and Clean!
Charles
Charles, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Beautiful property. My wife & I loved our stay. Bonus that it has a spa pool. Would recommend & will come back again. Thank you
AJ
AJ, 4-night trip
Verified
8/10 Very good
Jan 23, 2026
Clean and comfortable, issue for those with limited mobility due to underground parking having no lift and stairs ti all rooms.
Hanney
Hanney, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Staff were helpful, unit was clean and well equipped in the kitchen. Gas fireplace was a nice feature. Garage spaces were confusing given others parked in our space but units were not full so plenty of space to park.