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Heiss Hotel - By Jalo

4.0 star property
Hotel convenient to Santafé Mall, aimed at LGBTQ+ guests

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Photo gallery for Heiss Hotel - By Jalo

Relax by the rooftop pool with city views and lounge under shaded umbrellas.
Relax in a stylish seating area with a tufted sofa and modern lighting fixture.
Relax in a stylish outdoor seating area with panoramic city views and a mountain backdrop.
Experience the unique architecture of Heiss, featuring cylindrical balconies and an inviting outdoor seating area with comfortable seating and lush greenery.
Relax in a serene space with a large bed and natural light pouring in through the window.
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Swim-up bar
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service

Room options

View all photos for Luxury Room, Balcony, City View

Relax in a spacious room with a large bed, headboard, and balcony access.

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Enjoy a restful stay in this stylish room with a made bed, city view, and cozy seating area.

Superior Room, Balcony, City View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Relax in a serene space with a large bed, bedside table, and framed artwork.

Standard Room, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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9.2 out of 10, Wonderful, 1,286 reviews
The price is CNY609
CNY609 total
Aug 20 - Aug 21
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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel - By Jalo

Heiss Hotel - By Jalo offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. You can visit the fitness center for a workout or unwind with a drink at the swim-up bar. An outdoor pool and a garden are other highlights. The property is just a short walk to public transportation: Poblado Station is 10 minutes away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 176 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Swim-up bar

Traveling with children

  • Lifeguard on site

What to do

  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Pool umbrellas

Facilities

  • Garden
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 40

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel - By Jalo offer free cancellation for a full refund?

Yes, Heiss Hotel - By Jalo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heiss Hotel - By Jalo?

Yes, there's an outdoor pool.

Are pets allowed at Heiss Hotel - By Jalo?

Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.

Is parking offered on site at Heiss Hotel - By Jalo?

Sorry, there's no onsite parking at Heiss Hotel - By Jalo.

What are the check-in and check-out times at Heiss Hotel - By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Heiss Hotel - By Jalo and nearby?

Heiss Hotel - By Jalo has an outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.

What's the area around Heiss Hotel - By Jalo like?

Heiss Hotel - By Jalo is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

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Heiss Hotel - By Jalo Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Great hotel, Great location
Kendel, 5-night trip

10/10 Excellent

Great stay very clean beautiful area
cade, 4-night trip

10/10 Excellent

Yup, great place
Juan, 5-night trip

10/10 Excellent

convenient location, excellent breakfast
maria TERESA, 3-night trip

10/10 Excellent

The hotel was fantastic, the service was excellent, and the food was outstanding—especially the restaurant with the delicious pizza options.
Tony, 4-night trip

10/10 Excellent

Very nice hotel, very clean, and the staff is great I really enjoyed my stay.
Gerald, 8-night trip

10/10 Excellent

I enjoyed my stay
A, 1-night trip

10/10 Excellent

Perfect place close to shops and restaurants
algesiria, 4-night trip

10/10 Excellent

It was my 3rd time staying in Heiss hotel but not my last!
Paulo, 8-night trip

10/10 Excellent

Enjoy my stay.
daniel, 4-night trip

10/10 Excellent

I had a wonderful time, it was an awesome choice and very affordable.
Julio, 4-night trip

10/10 Excellent

Great value for the money,amazing beds and pillows
ROMULO, 3-night trip

10/10 Excellent

I had a nice stay for my first time in Medellin Columbia.
Ricky Darrell, 9-night trip

10/10 Excellent

Overall, it was a great experience! Our room was fantastic, the staff was super cool, and the hotel is very close to amazing restaurants.
Wall arts
Pool
Carlos E. Baez, 6-night trip

10/10 Excellent

Beautiful hotel in a nice area. Great value.
Genaro, 4-night trip

10/10 Excellent

I enjoyed my entire time on the property. The staff were super friendly and helpful. The area is safe to walk around and easy to get to other places from.
Adonis, 7-night trip

10/10 Excellent

This was a great place to stay. Staff and all was great
Darrell Keith, 5-night trip

10/10 Excellent

Excelente hotel
Cesar, 6-night trip

10/10 Excellent

Excelente.
Joshuan, 1-night trip

10/10 Excellent

Beautiful view. Clean , safe, and quiet.
Terrence, 3-night trip

10/10 Excellent

All staff members where amazing , will return and recommend friends and family.
Angel, 5-night trip

10/10 Excellent

Good staying for business trips
Miguel, 3-night trip

10/10 Excellent

Excelente
Jose, 4-night trip

6/10 Okay

They have no parking and the pool was closed. The hotel has a good relation price-quality is fair
Tony, 2-night trip

10/10 Excellent

The best hotel so far
Jemaine, 2-night trip