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Hotel Kokoro Mio

5.0 star property

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Photo gallery for Hotel Kokoro Mio

Property grounds
Master Suite | Terrace/patio
View from property
Suite | 1 bedroom, in-room safe, individually decorated, individually furnished
Restaurant
Located by the serene lake, Hotel Kokoro Mio offers a tranquil retreat. Unwind with a massage and aromatherapy at the onsite spa or enjoy designer shopping on site. Guests rave about their stay here.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Private pool
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Master Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

Highlights

Furnished balcony or patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Privada de los Sueños, Xul-Ha, QROO, 77963

What's nearby

  • Cenote Azul - 16 min drive - 17.1 km
  • Cenote Cocalitos - 18 min drive - 18.5 km
  • Laguna Bacalar Ecological Park - 23 min drive - 22.7 km
  • Palacio Municipal De Othon P. Blanco - 25 min drive - 24.4 km
  • Chetumal Ferry Terminal - 26 min drive - 25.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 51 min drive

Restaurants

  • ‪Los Rápidos de Bacalar - ‬14 min drive
  • Siete By Habitas Bacalar
  • ‪La Eufemia - ‬17 min drive
  • ‪Descubrimiento - ‬12 min drive
  • ‪Maya Luum - ‬11 min drive

About this property

Hotel Kokoro Mio

Hotel Kokoro Mio puts you just a 5-minute drive from Lake Bacalar. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or aromatherapy. An outdoor pool, a bar/lounge, and a terrace are other highlights at this luxurious hotel.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private pool
  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Mamicuy - Onsite restaurant.
Gran Balam - Onsite bar. Open daily.
Cafeteria Ixchel - Onsite coffee shop. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 450.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha

Frequently asked questions

Does Hotel Kokoro Mio offer free cancellation for a full refund?

Yes, Hotel Kokoro Mio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Kokoro Mio?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Kokoro Mio?

Yes, cats and dogs are welcome. There's a charge of MXN 450.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Kokoro Mio?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Kokoro Mio?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Kokoro Mio and nearby?

Hotel Kokoro Mio has a spa and private pools, as well as a garden.

Are there restaurants at or near Hotel Kokoro Mio?

Yes, there's an onsite restaurant, Mamicuy.

Does Hotel Kokoro Mio have any outdoor private spaces?

Yes, every room features a private pool, a furnished balcony or patio, and a yard.

What's the area around Hotel Kokoro Mio like?

Hotel Kokoro Mio is located a short 18-minute walk from Lake Bacalar.

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Hotel Kokoro Mio Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

The design and style of the hotel is unique and subtle. The accommodation is better than expected with a great bed and perfect privacy. The food is truly amazing. I’d rate as a very strong 10/10.
1-night trip

10/10

Excellent
3-night trip

10/10

Qué increíble hotel. Excelente concepto. Todo al 100. Buen desayuno, actividades, el club de laguna. Etc. solo recomiendo darle más publicidad al club de laguna que tiene el hotel. Que aunque este no se encuentre frente a la laguna tiene acceso a su propia laguna
2-night trip

6/10

En cuanto a vegetacion y animalitos, salen demasiados, el lugar no es tan comodo.
1-night trip

2/10

No tiene idea de hoteleria la operan los dueños con sus perros El Restaurant es malísimo Además de estar entrando y saliendo los perros.
4-night trip

10/10

5-night trip

10/10

Muy hermoso hotel y excelente atención
3-night trip

10/10

¡Increíble! Es toda una experiencia. Las instalaciones son preciosas y cómodas, inmersas dentro de la selva, lo que propicia un ambiente de descanso, relajación y contacto con la naturaleza, es un hotel que te invita a no salir y disfrutar de cada rincón. El tema de la comida lo hace aún más espectacular, cada día te sorprenden con un platillo nuevo y delicioso de acuerdo a tus restricciones alimenticias. Lo más importante a resaltar es la atención de todas las personas que trabajan ahí, el servicio es inmejorable, se siente la calidez y la cercanía. Sin duda alguna el mejor hotel donde me he hospedado.
3-night trip

10/10

ME ENCANTO …ESTA INCREÍBLE Y LA ATENCIÓN MAS QUE DE PRIMERA…. SÚPER RECOMENDABLE .. LA COMIDS EXCELENTE LA HABITACIÓN SÚPER Y EL PERSONAL SÚPER ATENTO … ME FASCINÓ
2-night trip

10/10

2-night trip

10/10

Superbe séjour dans cet hôtel absolument parfait. Aucune fausse note. Le beach club était une très bonne surprise. Si vous voulez du calme et vous reposez dans un cocon au cœur de la nature, ne cherchez plus. Vraiment parfait.
2-night trip

10/10

El hotel es hermoso y tranquilo y su club de playa también, en temporada baja pudimos disfrutarlo sólo para nosotros, utilizamos los kayaks en la laguna. La limpieza de 10 en todos los espacios. La comida muy rica en el restaurante del hotel. Aunque era rica, no quedé totalmente conforme con la opción de la cena por el costo que tenía, en cambio el desayuno incluido estaba súper bien servido y delicioso. Amé todo, súper recomendado.
1-night trip