Hard Rock Hotel & Casino Ottawa features a casino and puts you within a 15-minute drive of Rideau Canal and Carleton University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Hard Rock Cafe, one of 8 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner.
Ottawa, ON (XDS-Ottawa Train Station) - 23 min drive
Ottawa Station - 23 min drive
Restaurants
McDonald's - 6 min drive
McDonald’s - 6 min drive
Hunter's Public House - 6 min drive
Aroma Indian Cuisine - 6 min drive
Eva's Chip Wagon - 5 min drive
About this property
Hard Rock Hotel & Casino Ottawa
Hard Rock Hotel & Casino Ottawa features a casino and puts you within a 15-minute drive of Rideau Canal and Carleton University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Hard Rock Cafe, one of 8 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner.
At a glance
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Hotel size
150 units
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Children
Children (18 years old and younger) not allowed
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Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls and off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite valet parking (CAD 20 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
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Other information
Smoke-free property
Property amenities
Food and drink
8 restaurants
3 bars/lounges
Coffee shop
Room service (limited hours)
What to do
Concerts/live shows
Evening entertainment
Shopping
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2025
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Television in common areas
24-hour fitness center
Designer stores on site
Casino
40 casino gaming tables
1500 casino slot machines
Casino VIP room
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 47
Wheelchair-accessible path of travel
Wheelchair-accessible parking
20 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
65-inch Smart TV
Digital TV channels
Streaming services
CD player
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Bathrobes and slippers
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Electrical adapters/chargers
Food and drink
Meal delivery service
Mini-fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Special features
Dining
Hard Rock Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Council Oak - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
YOUYU Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Constant Grind - Onsite coffee shop. Open 24 hours. Open daily.
Brick'd Restaurant - This restaurant specializes in pizza and serves lunch and dinner. Open select days.
Fees & policies
Refundable deposits
Deposit: CAD 200 per accommodation, per night
Children & extra beds
Rollaway beds are available for CAD 20.00 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 49.00 per pet, per night, plus a one-time cleaning fee of CAD 49.00
Parking
Valet parking costs CAD 20 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Frequently asked questions
Are pets allowed at Hard Rock Hotel & Casino Ottawa?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 49.00 per pet, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hard Rock Hotel & Casino Ottawa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hard Rock Hotel & Casino Ottawa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Hard Rock Hotel & Casino Ottawa?
Yes, the 56511 square-foot casino features 1500 slot machines and 40 gaming tables.
What is there to do at Hard Rock Hotel & Casino Ottawa and nearby?
Hard Rock Hotel & Casino Ottawa has 3 bars and a casino, as well as a 24-hour fitness center and a picnic area.
Are there restaurants at or near Hard Rock Hotel & Casino Ottawa?
Yes, there are 8 onsite restaurants, featuring American cuisine.
What's the area around Hard Rock Hotel & Casino Ottawa like?
Hard Rock Hotel & Casino Ottawa is in Gloucester, a short 3-minute walk from Rideau Carleton Raceway.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.0
Amenities
9.2
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast at the property's restaurant was happy with the food and service was excellent. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Apr 22, 2026
Rooms are very clean, Staff is very helpful and friendly. Casino is very clean, great variety of restaurants and food is excellent! We enjoyed our stay very much!!!
Elvira
Elvira, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Room was very clean and staff were very friendly!
Kimberly
Kimberly, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Room was clean and staff was excellent
Ricky
Ricky, 2-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Clean room, good view, pleasant staff
Lynne
Lynne, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Beautiful, clean room, great staff
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Casino was lots of fun, meal was amazing and room clean and comfortable
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Beautiful room, great service. Staff was wonderful and parking was convenient.
Nicole
Nicole, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
The room was perfect, staff is always friendly! Looking forward to our next stay!!
tara
tara, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Super place and excellent food
rose
rose, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Beautiful and spacious rooms! Casino and dining options within the facility!
Raymond
Raymond, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.
Lynn
Lynn, 2-night trip
Verified
8/10 Very good
Feb 4, 2026
The rooms are nice. The restaurants not that great.
KARINE
KARINE, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2026
We easily checked in and staff was fantastic always. Very courteous and explained everything well to me. The room was peaceful and very clean. Professional all round
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Nice clean room and staff decorated the room for my wife’s birthday.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Clean spotless gorgeous room. Bed was incredibly comfy.
Megan
Megan, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Our room was very nice. The bed was very comfortable. Great place for a quick get away.
Ralph
Ralph, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Great room... stayed in suite.... big, clean and comfortable
Darnell
Darnell, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Our room was spectacular! The dining options were great and the staff was amazing!
Candice
Candice, 2-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Very nice hotel and casino. Staff were friendly and helpful, would definitely recommend this hotel.
Terry
Terry, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Nicely appointed, clean room. Casino was fun and our dinner at the Council Oak was excellent!
Keith
Keith, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Great room.
David
David, 1-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Great customer service, clean room
MaryLynn
MaryLynn, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
We enjoyed the casino thoroughly. Had a great dinner and breakfast at the Hard Rock Cafe. My only disappointment in the room is that there was no shower cap - a minor thing for sure.
MAUREEN
MAUREEN, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
The hotel was impeccable. The staff was very polite, respectful and helpful. Overall we had an excellent time. Thank you
Effie
Effie, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Spotless hotel and room hard rock restaurant had excellent smash burger perfect stay will be back for sure!