Located in a serene setting, Hotel Nanpuso offers a rejuvenating escape with an indoor public bath and 2 soothing hot springs. Relax at the seasonal outdoor pool, indulge in shopping on site or explore nearby attractions with free self parking.
Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
Tamadare Falls - 12 min walk - 1.0 km
Shogenji Temple - 18 min walk - 1.5 km
Hakone Toy Museum - 4 min drive - 2.0 km
Getting around
Haneda Airport (HND) - 103 min drive
Narita Intl. Airport (NRT) - 165 min drive
Hakone Ohiradai Station - 8 min drive
Hakone-Itabashi Station - 10 min drive
Hakone Yumoto Station - 20 min walk
Restaurants
はつ花そば 本店 - 16 min walk
囲炉裏茶寮八里 - 4 min drive
滋養料理山法師 - 5 min walk
ハイカラ中華 日清亭 - 18 min walk
茶のちもと - 16 min walk
About this property
Hotel Nanpuso
Hotel Nanpuso puts you within a 15-minute drive of Fuji-Hakone-Izu National Park and Hakone Open Air Museum. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious ryokan include a seasonal outdoor pool and a children's pool.
At a glance
DONE
Hotel size
112 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Coffee shop
Kaiseki meal
Water dispenser
Traveling with children
Children's pool
Baby bath
Lifeguard on site
What to do
Hot springs
Shopping
Services
Front desk (limited hours)
Luggage storage
Pool umbrellas
Facilities
2 buildings/towers
Built in 1965
Safe-deposit box at front desk
Television in common areas
Seasonal outdoor pool
Spa services
Massage/treatment rooms
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchairs available on site
Well-lit path to entrance
Thin carpet in public areas
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning and heating
Slippers
Children's slippers
Iron/ironing board (on request)
Window screens
Sleep well
Down comforter
Bed sheets provided
Freshen up
Separate bathtub and shower
Electronic bidet
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Children's dinnerware
Highchair
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Pool access available from 9:30 AM to 4:30 PM
The seasonal pool is open from July 20 to August 31
Hot springs access available from 6:00 AM to midnight
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Frequently asked questions
Does Hotel Nanpuso offer free cancellation for a full refund?
Yes, Hotel Nanpuso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Nanpuso?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 4:30 PM.
Are pets allowed at Hotel Nanpuso?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Nanpuso?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Nanpuso?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Nanpuso and nearby?
Onsite recreation at Hotel Nanpuso includes hot springs. Enjoy amenities like a seasonal outdoor pool and spa services.
What's the area around Hotel Nanpuso like?
Hotel Nanpuso is a short 5-minute walk from Tenzan Onsen and 14 minutes' walk from Shogenji Temple.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Nanpuso Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.2
Amenities
9.2
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious with a wide variety of dishes and exceptional service. (6 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Oct 3, 2025
The room was outstanding and the staff was very accommodating. We fell in love the the local area and the private open air hot spring was amazing.
Raul
Raul, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Great staff, very welcoming and friendly. Attentive and patient.
Max
Max, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Very good food.
Kin Keung
Kin Keung, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Excellent service
Htay
Htay, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Our stay at Hotel Nanpuso in Hakone was just amazing. The hotel offers beautiful hot springs and a relaxing atmosphere surrounded by nature.
We stayed in a room with an open-air bath, which was a truly special experience, peaceful, private, and perfect after a long day of exploring. The staff were friendly and welcoming, and everything was clean and comfortable.
This hotel is perfect for anyone looking to enjoy Hakone’s traditional charm and natural beauty in a relaxing, luxurious way. We would love to come back again!
Vladimir
Vladimir, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Hotel Nanpuso has an older, traditional feel, which adds to the charm of this type of Hakone onsen hotel. The room was spacious and comfortable, if a bit old fashioned, and the staff were professional and kind. Dining options are limited, especially midweek or if you do not plan to go back into town, so it is best to book a room that includes meals. Overall a relaxing and pleasant stay.
David
David, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
My Hotel Nanpuso experience was wonderful. The thoughtful support of the staff, the wonderful traditional Japanese facilities including hot spring baths, ensured my stay could not have been better! Thank you
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2025
The room was nice although our “garden” view was just a tiny patch of grass and some rocks. The service was excellent at this hotel. The onsen was nice although there wasn’t an outdoor area, just a large rectangular pool.
Very nice Kaiseki dinner served in the room.
Susan
Susan, 1-night trip
Verified
8/10 Very good
Apr 23, 2026
Per my earlier check in review, the one major item that had a negative impact on my stay at Hotel Nanpuso was the room temperature of the air conditioners could not be controlled. The hotel had a central control that basically rendered the temperature control of the air conditioning in each room inoperative. The room was warm and stuffy which required opening the windows to cool the room. Fortunately, the hotel was quiet so leaving the windows open was okay.
Another thing to consider is if you decide to drive around the Hakone area just a word to the wise. The roads in Hakone area are narrow, winding and offer poor visibility to oncoming traffic. The tourist spots have limited tight parking and can be extremely congested.
Other than the road, parking and traffic conditions. Hakone is a location that offers beautiful scenery, quiet tranquility and excellent hot springs.
Ross
Ross, 2-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Staff were all professional and helpful. They understood that it was a special occasion and we're very helpful throughout the stay.
JUNCHENG
JUNCHENG, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Highly recommend splurging for the upgraded room with the open-air hot spring bath and full kaiseki dinner. It is a big step up from the standard room and absolutely worth it. The private hot spring on the balcony is incredible, especially after a long day of exploring or hiking. Dinner service was excellent — the young lady who served me was polite, professional, and very accommodating despite the language difference. Breakfast the next morning was also great, with a wide variety of dishes. A wonderful, memorable Hakone experience.
David
David, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2024
Amazing place and stuff. Beautiful view
Eder
Eder, 2-night trip
Verified
8/10 Very good
Aug 28, 2025
Nice!
Rooms are big and airy, and affordable even for a solo traveller like me. It means more towards a traditional feel than modern, and it's got everything I needed to make my stay comfortable and memorable. I just wish they'd be more open towards tattoos in their public bath, but there are tattoo tolerant onsen on walking distance.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Nov 25, 2025
We really enjoyed our traditional Japanese room complete with our own private onsen. There is very little English spoken at the hotel but a lot of effort put into ensuring we were comfortable. It is a 20 minute walk from the train station but that was fine and a nice relaxing way to end the day. There is also a hotel shuttle but it is very crowded so we opted to walk instead. We booked the half board (breakfast and dinner) with our stay and it was absolutely fantastic. The quality of the food was second to none and each meal felt like a food experience. If you are looking for an authentic Japanese culinary experience with a little bit of elegance added in, go for the half board.
Kirstin
Kirstin, 3-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Lovely hotel with charm. We had a half Japanese and half continental room for 3, located in the annex, and it was pretty spacious. The staff was absolutely fantastic throughout our stay and we loved the dinner and breakfast. It was great to be able to use a shuttle (for a very small fee) to take us to the train station at the end of our trip as the walk is a bit much with suitcases.
Carole
Carole, 1-night trip
Verified
10/10 Exceptional
May 21, 2025
A Truly Authentic Japanese Experience – Simply Unforgettable!
Staying at Hotel Nanpuso was like stepping into the heart of traditional Japan. From the moment we arrived, we were immersed in authentic cultural touches — the beautiful architecture, serene surroundings, and the warm hospitality.
The traditional yukata clothing provided made the experience feel even more special and immersive. The hot spring (onsen) was absolutely relaxing, and the setting was peaceful and beautifully maintained. The entire hotel, from the design to the atmosphere, radiated elegance and tradition.
Every corner of the building and its surrounding nature made us stop and admire. If you're looking for a true Japanese experience, this is the place. Just wow. Highly recommended!
David
David, 1-night trip
Verified
6/10 Good
Jan 2, 2026
Our room was in what appeared to be the older annex and the building and room were both old and shabby. There was peeling wallpaper and lamp shades that were coming apart. The shower room was tiny with dirty looking grout and looked like something in a third world country. We were told we didn't have breakfast included, which I know I booked. The staff said they could not add breakfast for us and said they'd check availability the next day, but never got back to us. There are no shops or restaurants near the hotel, and the bus stop is located up a steep hill. A shuttle brought us to the hotel with our luggage but didn't leave early enough for us to make our train ride when we were leaving. Pushing our luggage uphill was no joke! The onsen was the saving grace. It was wonderful with great amenities and yukata available in different sizes. This was the most expensive hotel room on our trip by far, so the lack of breakfast and the shabby rooms were a disappointment.
Susie
Susie, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Loved staying at a Japanese ryoukan and a super warm onsen in our room as incredible. The kaiseki dinner service was very good as well. Loved the experience
Jacob
Jacob, 1-night trip
Verified
10/10 Exceptional
Aug 7, 2025
Love this hotel and onsen spa , had tradition dinner in our room , then breakfast buffet , super nice,
jessica
jessica, 1-night trip
Verified
8/10 Very good
Oct 20, 2025
clean room, great food,
martin
martin, 1-night trip
Verified
8/10 Very good
Dec 22, 2025
Only confusing to navigate around the hotel
Ah Lam
Ah Lam, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
everything was nice, especially the kimonos!
Christina
Christina, 1-night trip
Verified
8/10 Very good
Jan 7, 2026
Staff
Kezheng
Kezheng, 2-night trip
Verified
10/10 Exceptional
May 23, 2025
Extremely generous customer service and excellent breakfast and dinner choices