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Best Western Plus Palo Alto Inn & Suites

2.5 star property
San Antonio hotel with indoor pool

Choose dates to view prices

In South San Antonio, Best Western Plus Palo Alto Inn & Suites offers a warm welcome with free full breakfast and dry cleaning/laundry services. Stay connected with in-room WiFi, enjoy the indoor pool, or get moving at the gym. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY639
CNY746 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Best Western Alamo Suites
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,003 reviews
The price is CNY602
CNY703 total
includes taxes & fees
Dec 7 - Dec 8
Best Western Alamo Suites
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About the neighborhood

Map
12507 SW Loop 410, San Antonio, TX, 78224

What's nearby

  • Baptist University of the Americas - 3 min drive - 3.4 km
  • Baptist Emergency Hospital - Zarzamora - 5 min drive - 4.9 km
  • San Antonio River - 6 min drive - 12.0 km
  • Mission Espada - 6 min drive - 12.0 km
  • Lackland Air Force Base - 8 min drive - 15.0 km

Getting around

  • San Antonio International Airport (SAT) - 22 min drive
  • San Antonio Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬6 min walk
  • ‪Circle K - ‬1 min walk
  • ‪Jack in the Box - ‬1 min walk
  • ‪Mcdonalds - ‬3 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

When you stay at Best Western Plus Palo Alto Inn & Suites, you'll be within a 15-minute drive of Lackland Air Force Base and River Walk. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, Henry B. González Convention Center and Alamo are within a short drive. Fellow travelers like the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Is there a pool at Best Western Plus Palo Alto Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus Palo Alto Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Palo Alto Inn & Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Best Western Plus Palo Alto Inn & Suites and nearby?

Best Western Plus Palo Alto Inn & Suites has an indoor pool and a fitness center.

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Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Children
Air conditioning
Location
Shower
Family friendly

What guests liked

  • Breakfast was consistently described as good, delicious, and plentiful with many options. (47 reviews)
  • Recommended restaurants were wonderful and staff provided helpful dining recommendations. (3 reviews)
  • The pool area was nice, heated, and comfortable, providing a great experience for kids and adults alike. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

No it was gross
Kristian, 2-night trip

4/10 Fair

No in room coffee any more according to front desk, Room from air conditioner smelt of mold, causing alergies, phone did not work in room. ,I liiked fresh ground coffee bean individual cup maker in breakfast area, (except no decaf choice) . Liked Yougurt machine.
frank, 1-night trip

8/10 Very good

The tv picture was distorted and color was off. We tried adjusting the settings, but nothing worked. We were already settled in so didn’t want to ask for a new room. I also don’t like having to pay $50 up front for incidentals and wait for reimbursement. We will need to follow up on that on my credit card statement. Seems like they could just have the card on file in case payment is needed like other hotels do.
Margarita and Gregory, 1-night trip

10/10 Exceptional

Love it here

Love staying here for the beans for breakfast and the comfy beds
rocio, 2-night trip

10/10 Exceptional

Great staff, fair value room quality, 4/5

Elevator didn’t work, upstairs room had a dirty bathroom but Isaiah made up for it quickly and was attentive and friendly with a genuine interest in making the stay pleasant-
Soap used upon entering room
Tile coming apart
Tub wouldn’t drain?
Toilet needed repair
James, 1-night trip

10/10 Exceptional

Enjoyed my stay
AMANDA, 1-night trip

10/10 Exceptional

Stores and restaurants at walking distance
Maribel, 1-night trip

10/10 Exceptional

Comfy bed and delicious breakfast

Love staying in this hotels, breakfast available is soooo good. Beds are comfortable. Super clean. Parking is safe
rocio, 1-night trip

8/10 Very good

The staff are nice and professional.
omotayo, 1-night trip

4/10 Fair

Elevator out of order. Shower leaked causing high humidity in room. Sheets felt moist.
Harold, 1-night trip

4/10 Fair

It has a humidity smell elevator was not working did not have apple or orange juice on breakfast they said machine was broke…😏!!
Juan E, 1-night trip

10/10 Exceptional

The entrance of the property was decorated for the holidays inside, it made it feel welcome. Also the breakfast was really good.
David, 1-night trip

10/10 Exceptional

Quiet great place
Bianca, 1-night trip

10/10 Exceptional

Amazing service and very clean.
Stephanie, 1-night trip

6/10 Good

Overall ok stay.
gloria, 1-night trip

8/10 Very good

Everything was excellent. The service was excellent as well. The only thing it was that they make me wait a lot to give me my room, however; it was understandable because they had a lot of people that day.
Jonathan, 1-night trip

8/10 Very good

Property was nice but the bathroom especially the tub was not clean
Tia, 1-night trip

10/10 Exceptional

A very good hotel on the corner of the hyway and freeway intersection within less than a minute walk to the gas station and 4 min to the restaurants
Iouri, 2-night trip

10/10 Exceptional

All good here. The room was clean and comfortable.
Frank, 1-night trip

10/10 Exceptional

Great Stay

Clean rooms, comfortable beds, great service, free parking. They have an indoor pool. Breakfast was awesome! Also, many restaurants around the area, some are walking distance.
1-night trip

10/10 Exceptional

The hotel was perfect. Pricing was great to start and it was convenient for our stay. The hotel people were super nice and quick to ask if we needed anything. It was clean and well laid out. Even the beds were not so bad, which is great for a hotel. We will definitely stay there again.
Ruby, 3-night trip

10/10 Exceptional

Recommend stay

Hot tub wasn’t working but other than that great location, clean rooms, upgraded to suite free of charge, great full breakfast buffet.
Margarito, 3-night trip

10/10 Exceptional

Arrive late Aaron at the counter was awesome. Food was always good for breakfast. The staff was efficient. Enjoyed my stay.
Tony, 3-night trip

10/10 Exceptional

👍

Clean, friendly service, quiet room
ROSA, 1-night trip

10/10 Exceptional

Everything was great
Monica, 1-night trip