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Best Western Plus Palo Alto Inn & Suites

2.5 star property
San Antonio hotel with indoor pool

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Indoor pool
Fitness facility
Meeting facility
Pillowtop beds, desk, laptop workspace, iron/ironing board
In South San Antonio, Best Western Plus Palo Alto Inn & Suites offers a warm welcome with free full breakfast and dry cleaning/laundry services. Stay connected with in-room WiFi, enjoy the indoor pool, or get moving at the gym. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Non-smoking
  • 24/7 front desk
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY610
CNY713 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Pillowtop beds, in-room safe, desk, laptop workspace

Best Western Plus Lackland Hotel & Suites

  • Pool
  • Free parking
  • Internet access
  • Free WiFi
8.6 out of 10, Excellent, 1,002 reviews
The price is CNY718
CNY838 total
includes taxes & fees
Aug 17 - Aug 18
Best Western Plus Lackland Hotel & Suites
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About the neighborhood

Map
12507 SW Loop 410, San Antonio, TX, 78224

What's nearby

  • Lackland Air Force Base - 9 min drive - 7.6 km
  • River Walk - 12 min drive - 15.0 km
  • Alamodome - 13 min drive - 16.5 km
  • Henry B. González Convention Center - 13 min drive - 15.4 km
  • Lackland Air Force Base Visitor Center - 14 min drive - 13.6 km

Getting around

  • San Antonio International Airport (SAT) - 22 min drive
  • San Antonio Station - 14 min drive

Restaurants

  • ‪Mama Margie's Mexican Restaurant - ‬5 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Bill Miller Bar-B-Q - ‬6 min drive
  • ‪Golden Chick - ‬4 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

When you stay at Best Western Plus Palo Alto Inn & Suites, you'll be within a 15-minute drive of Lackland Air Force Base and River Walk. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. Also, Alamodome and Henry B. González Convention Center are within a short drive. Fellow travelers like the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Is there a pool at Best Western Plus Palo Alto Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus Palo Alto Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Palo Alto Inn & Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Plus Palo Alto Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Best Western Plus Palo Alto Inn & Suites and nearby?

Best Western Plus Palo Alto Inn & Suites has an indoor pool and a fitness center.

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Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Children
Shower
Location
Air conditioning
Family friendly

What guests liked

  • Breakfast was consistently described as good, delicious, and excellent with plenty of options. (46 reviews)
  • Recommended restaurants were wonderful and staff provided helpful dining recommendations. (3 reviews)
  • The pool area was nice, heated, and comfortable, providing a great experience for kids and adults alike. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Stayed with kids, room and restroom was clean, no issues at all , all the staff was super friendly, the breakfast was good , the area is safe & plenty of restaurants around , about 25 mins away from six flags so that wasn’t bad, they also have an indoor pool so that was a very convenient since it was raining 2 of the 3 days we stayed
Noel, 2-night trip

10/10 Excellent

Room was clean; employees friendly; awesome breakfast. Area is a little sketchy, but overall we felt very safe. Lots of fast food options nearby as well as an Olive Garden.
Michelle, 1-night trip

10/10 Excellent

Not bad. A nice place on thr Southside of SA Super close to available event spaces and etc.
Gabriel, 1-night trip

10/10 Excellent

Will definitely be staying here again
Alondra, 1-night trip

8/10 Good

Nice soa could have been warmer
St, 1-night trip

2/10 Terrible

Elevator not working, room dirty, restroom dirty, room had a bad smell.
Brenda, 1-night trip

10/10 Excellent

Enjoyed our stay. This was our second stay and no compkaints.
Ana, 2-night trip

4/10 Poor

It has a humidity smell elevator was not working did not have apple or orange juice on breakfast they said machine was broke…😏!!
Juan E, 1-night trip

10/10 Excellent

My stay was pleasant and the rooms were always cleaned by the staff. All the staff that i encountered were friendly and helpful.
Mathew, 5-night trip

10/10 Excellent

Stores and restaurants at walking distance
Maribel, 1-night trip

4/10 Poor

Elevator out of order. Shower leaked causing high humidity in room. Sheets felt moist.
Harold, 1-night trip

10/10 Excellent

Enjoyed my stay
AMANDA, 1-night trip

10/10 Excellent

Comfy bed and delicious breakfast

Love staying in this hotels, breakfast available is soooo good. Beds are comfortable. Super clean. Parking is safe
rocio, 1-night trip

10/10 Excellent

Great choice.

Clean and comfortable room. Complementary breakfast was excellent.
Victor, 1-night trip

6/10 Okay

AC was very good, it was clean, and they had good breakfast. Check in lady was polite. Things that we didn’t like but wouldn’t care much if they wouldn’t charge high, for the price we pay we would expect things to work. For instance, the elevator did not work, the sod machine and the orange juice dispenser was also out of order. Either fix it or don’t charge too much.
Miriam, 2-night trip

2/10 Terrible

Elevator broken for the 3 nights, microwave broken the second day no repair, short of towels. had to walk the stairs. very bad experience.
Rose O, 3-night trip

10/10 Excellent

Very friendly, actually felt at home
Sylvia, 1-night trip

8/10 Good

The staff are nice and professional.
omotayo, 1-night trip

10/10 Excellent

Front desk was great very helpful since this was a last minute check in because we were evacuated because of the fires but the girl in the front desk was so helpful with extra blankets
Christobal, 1-night trip

10/10 Excellent

The staff
Cynthia, 3-night trip

8/10 Good

Convenient Location

This hotel was at a very convenient location for a quick visit with nearby family
Rhonda, 1-night trip

10/10 Excellent

It was easy to get to.
ROBERT, 1-night trip

10/10 Excellent

The entrance of the property was decorated for the holidays inside, it made it feel welcome. Also the breakfast was really good.
David, 1-night trip

8/10 Good

Good people, felt very safe
Kaden, 2-night trip

10/10 Excellent

Pleasant stay

Excellent amenities. 100% smoke free. Rooms were clean. Pleasant stay overall
2-night trip