入住採自助check in是很方便,但得在21:00必須check in的要求,會造成困擾,第一次入住時無法在21:00前趕到,得打電話和酒店溝通才能延後check in ,建議check in的時間直接設定在23:50前。
CHIA YU
1 晚结伴旅行
6/10
Very basic. Reasonable price.
Warmer in bathroom not working well.
真实旅客
1 晚结伴旅行
8/10
是自助check in 。但問題是有提供茶包和咖啡包,卻找不到「熱水」!房間也沒有熱水快煮壺!打電話也找不到飯店工作人員!留言也等不到任何回應!真的很生氣!後來給我撞見工作人員,問他一問三不知,說他是第一天上班,所以搞不清楚狀況!真是令人哭笑不得!也不知道熱水怎麼燒!
後來我只好跟他講說請他想辦法給我弄一壺熱水到我房間,最後終於他弄來一壺熱水。
不錯的一點是,早餐還蠻豐盛的,算是彌補了我前一個晚上的不愉快
MEI CHU
4/10
Positiv:
Sauberes, überdurchschnittlich grosses Zimmer
Negativ:
Keine Rezeption
Hotel ignoriert konsequent alle E-Mails von künftigen Gästen mit einer Buchung
Erst nach der Buchung und Bezahlung erfährt man, dass man auch während den Ferien online sein muss um die Zimmernummer und deren Code zu erhalten.
Zimmereinrichtung ist schlicht, einfach und in die Jahre gekommen
JUERG
1 晚行程
10/10
Comfortable and accommodating.
talia
1 晚家庭旅行
10/10
Clean and comfortable. Excellent breakfast. Easy self check in. Fast wi-fi.
Noreen
1 晚家庭旅行
10/10
The stay here was for one night and is was good.
Joseph
1 晚结伴旅行
10/10
Great location across street from only restaurant in Olafsvik, clean basic room, great breakfast with fruit, yogurt, cereal, sweets, oatmeal, meats, cheese, etc
shawn
1 晚家庭旅行
10/10
Zhu-Xu
1 晚行程
2/10
No staff, shower head holder busted. Stark conditions
Germar
1 晚行程
4/10
Kristina
1 晚行程
4/10
Ármann Rafn
1 晚行程
8/10
Well, there was no staff at all. so make sure you have a phone to call the local number provided to you. one of the phone number they send you on the email will have a wrong phone number on it. (missing a number).
the rooms are quiet small but seems to be a normal for the area.
Howie
1 晚行程
8/10
Tiffany
1 晚行程
6/10
JÓNA
1 晚家庭旅行
8/10
Gutes Hotel für ein oder zwei Nächte
Krause
2 晚家庭旅行
6/10
Do not like the idea of being sent a code for access. We never received any code. Hotel told us they always send out codes, but Hotels.co often do not pass them on to guests. Also sending a code by email is pointless when you are out in the hills and no Wi-Fi coverage. Tried telephoning the hotel, to receive a message try later. Really not helpful. Transpires they do not answer phone till after 1600. Would have been helpful to know that.
Robert
1 晚行程
10/10
Only downside I didn’t get room number and code via email. Had to go to property to get info and hope someone was there. There was. He was very helpful.
Geraldine
1 晚家庭旅行
2/10
Liked the location of the property and it was convenient. However booking a Mountain View and got the street view and they refused to change the room. Very poor customer service. Expedia let me know in this aspect too. They didn’t fix it, neither did they refund the money.
Subramanian
8/10
Our stay at the North Star was mostly positive. The room was large, very clean and comfortable. However, the shower in the bathroom is only enclosed by a shower curtain and requires you to squeegee the walls and floor off. An example of Scandinavian minimalism. The check in process is very nerve-racking. There is no attendant in the building, and the phone only calls to an answering machine that answered in Icelandic. Luckily, there was a Grayline tour guide checking in at the same time as we were and she was able to navigate the phone system and connect us with someone. The breakfast was a pleasant surprise that was added after our reservation and the staff at breakfast were helpful. You have to be careful on the elevator since it didn’t match up with the floor. The location was very convenient to the national park and Grundarfjordur. In Olafsvik, there is a gorgeous waterfall within walking distance and you can take a whale watch. There is also a good restaurant right across the street.
Warren
2 晚结伴旅行
10/10
Hilde Kathrine
1 晚家庭旅行
4/10
Check in system is inconvenient. The room is simple but need better furniture and more lightings. Hot drinks are available in the dining room on the first floor. Breakfast is included.
William
2 晚行程
8/10
Walter
2 晚结伴旅行
2/10
Avoid. Lousy place. No communication. Keyless entry codes not sent by email as per their own instructions. No one answers the phone, responds to texts or returns calls. When the person did answer the phone once she was very unfriendly, almost argumentative. Worn out, blood stained linens. Rough sheets. Uncomfortable beds. It’s as if the place is someone’s side hustle and they don’t care about it. Or you.
Michael
1 晚浪漫旅行
8/10
Beds were set up for 3 people and we had adequate pillows, bed linen and towels. Bath floor was hard to keep dry from shower spray. Not enough room lighting. Overall, reasonably-priced accommodation. Close to best restaurants in town.