HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers a luxurious retreat with an international cuisine restaurant and 24-hour health club. Relax on the sun-kissed terrace or engage in archery activities while your little ones enjoy the playground. With free in-room WiFi, dry cleaning services, and helpful staff that have left a lasting impression on previous guests.
Plaza Galerias Guadalajara Shopping Center - 9 min walk - 0.8 km
US Consulate General Guadalajara - 6 min drive - 5.2 km
Akron Stadium - 6 min drive - 7.3 km
Expo Guadalajara - 8 min drive - 7.5 km
Basilica de Zapopan - 11 min drive - 11.9 km
Getting around
Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
La Santa Cruz - 5 min walk
Starbucks - 6 min walk
Vips - 10 min walk
Los Sarapes - 8 min walk
El Pollo Pepe - 2 min walk
About this property
HG Hotel
At HG Hotel, you'll be within a 10-minute drive of Andares Shopping Center and Expo Guadalajara. Guests can visit the 24-hour health club for a workout or grab a bite to eat at THE88BISTRO, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara are within a short drive. The helpful staff and location get good marks from fellow travelers.
Languages
English, Spanish
At a glance
DONE
Hotel size
75 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Free onsite RV/bus/truck parking
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 8:00 AM–1:00 PM on weekdays and 8:00 AM–1:00 PM on weekends
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
What to do
Archery
Working away
24-hour business center
Meeting rooms
Conference space (538 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour health club
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Electric kettle
Iron/ironing board
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
THE88BISTRO - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 180 to 180 for adults, and MXN 90 to 90 for children
Airport shuttle service is offered for an extra charge of MXN 300 per vehicle (one way)
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of MXN 559 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 559 (subject to availability)
Children & extra beds
Cribs/infant beds are available for MXN 400.0 per day
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
HG Hotel
HG Hotel Zapopan
HG Zapopan
HG Hotel Hotel
HG Hotel Zapopan
HG Hotel Hotel Zapopan
Frequently asked questions
Does HG Hotel offer free cancellation for a full refund?
Yes, HG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HG Hotel?
Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by HG Hotel?
Yes, an airport shuttle is available. The charge is MXN 300 per vehicle one way.
What are the check-in and check-out times at HG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of MXN 559 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 559 (subject to availability). Contactless check-out is available.
Is there an onsite casino at HG Hotel?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
What is there to do at HG Hotel and nearby?
Have fun during the warmer months with activities such as archery. HG Hotel also has a 24-hour health club.
Are there restaurants at or near HG Hotel?
Yes, THE88BISTRO offers international cuisine.
Does HG Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around HG Hotel like?
HG Hotel is a short 9-minute walk from Plaza Galerias Guadalajara Shopping Center and 18 minutes' walk from Metropolitan Park. Travelers say this hotel is in a good location.
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HG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Restaurant
Shopping malls
Car
Lobby
Bathroom
Toilet
Reviews
10/10 Exceptional
Feb 1, 2025
Very quiet rooms,gut lokation,nice service
Marek
Marek, 2-night trip
10/10 Exceptional
Jan 12, 2025
My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants
evelyn
evelyn, 1-night trip
8/10 Very good
Nov 25, 2024
Great hotel
In general the hotel was great, the only thing is that they need to improve the WiFi conection.
Jose Carlos
Jose Carlos, 3-night trip
10/10 Exceptional
Nov 12, 2024
Great staff
Steve
Steve, 1-night trip
10/10 Exceptional
Jan 24, 2025
Had surgery day before check in. The staff was very kind and helpful
Diane
Diane, 4-night trip
10/10 Exceptional
Dec 8, 2024
Very nices
Sergio uriel
Sergio uriel, 1-night trip
10/10 Exceptional
Dec 4, 2024
Excellent
Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location.
Miguel
Miguel, 3-night trip
8/10 Very good
Sep 11, 2024
The checkin was easy and fast.
The room was as expected, very quiet
Verified traveler
1-night trip
8/10 Very good
Sep 11, 2024
Perfect for sleeping in business plan, al was fine, accordung to prive
Esther
Esther, 4-night trip
10/10 Exceptional
Aug 19, 2024
Everything was fine
Juana
Juana, 4-night trip
4/10 Fair
Feb 6, 2025
2.5 Stars
I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often.
Antonio
Antonio, 2-night trip
8/10 Very good
Jun 21, 2024
I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property.
TERESITA CARMEN
TERESITA CARMEN, 7-night trip
2/10 Poor
Apr 28, 2024
Use to stay here before now it just not in good conditions. I had 2 baby’s an the lady put me in the 5th floor with none working elevators an luggage .