I have stayed here a few times, and the location is brilliant. The facilities are all good, but I feel the loyalty aspect and customer service isnt as great as the first few times. The breakfast is fantastic and Chef Imran always remembers you and welcomes you back.
Khudija
Khudija,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
abdelrahman
abdelrahman,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
HAJI AZIM
HAJI AZIM,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 27 日
manei
manei,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Kahir
Kahir,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 15 日
Not Satisfied
First day was good but the rooms looks old and not too clean needs more care
2nd night and the last the electricity shutdown around 1.20am and no one contacted me as Im alone I can’t go out of the room floor 23
Then i didnt sleep that last night even after it came back after 2hours or more
The staff said it was a maintenance and no one tell us or announced in our rooms doors
The one who contacted me later on this app
Said its shutdown suddenly
I asked for arefund for this night they said No!!!!!
Oula
Oula,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Ferhat
Ferhat,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
AYNUR
AYNUR,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Great place
Firas
Firas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Check-in was quick. Access to Haram is the best. 4 minutes walk to Kabah. Breakfast spread very good. Housekeeping staff Mr Ismail is very polite and ensured our room was cleaned well daily.
Mohammed
Mohammed,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 21 日
Good
Moayad
Moayad,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Clean, comfortable, and by the haram
Right by the haram
Very clean and quiet room
Excellent cleaning/room service
The buffet comes with a wide variety of hot and cold items
Malek
Malek,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Sarah
Sarah,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Close to al haram ..
Clean,
Good customer service ,
Super friendly customer service
Food really good
FADI
FADI,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Sabah
Sabah,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 28 日
There
Areeba
Areeba,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
Easy access to Haram
Hotel is on the doorstep of the Haram. Very easy access for daily prayers. Clean, neat and lovely suite. Hotel advertises the outdoor seating area overlooking the Haram, however not accessible for whatever reason.
Suleman
Suleman,6 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 23 日
Room cleanliness was an issue. Bathroom not well maintained.
Jamil
Jamil,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Sameena
Sameena,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
The only advantage of this property is the closeness to the Haram.
Extremely old and moldy bathrooms.
I chose this hotel after a very pleasant stay at the Manakha Rotana in Madinah but it was a very disappointing experience.
Madina
Madina,2 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 19 日
The room I had booked wasn’t given after complaining several times the hotel staff weren’t accommodating. The conditions of the room totally different from pictures
Nekhat
Nekhat,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 13 日
Mehmoodur
Mehmoodur,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 10 日
This is my fourth visit here. Distance to Haram is very close. I felt the service was not as usual this time due to the rush of Ramadan. There restaurants were full and seating was sometimes not available, and tables and service not upto standard. I would not hesitate to stay here, but would advice to keep the usual standard even if the hotel is full.
K
K,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 10 日
Serdar
Serdar,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Masjid al haram outside your door! What more do I need to say??