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SUNRISE Crystal Bay Resort - Grand Select

5.0 star property
Luxury beachfront resort with spa, near Senzo Mall

Choose dates to view prices

At SUNRISE Crystal Bay Resort - Grand Select, you can indulge in a free breakfast buffet and enjoy beachfront dining with stunning views. With 6 on-site restaurants, multiple pools, a swim-up bar and windsurfing opportunities nearby – this resort offers an unforgettable experience. Past guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 9 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CNY1,629
CNY2,101 total
includes taxes & fees
Jun 25 - Jun 26

Why we love this property

Beach bliss
This resort sits on a sandy private beach with loungers and umbrellas. Guests can enjoy snorkeling, windsurfing, or beach volleyball before dining beachfront.
Dining paradise
Taste the world at 6 restaurants featuring international and Indian cuisine. Savor free buffet breakfast, unwind at 9 bars, or grab a bite at the cafe.
Wellness haven
A full-service spa offers massages, facials, and body scrubs. A sauna, hot tub, and steam room complement yoga classes and the fitness room.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club) | Free minibar, in-room safe, individually decorated

Jacuzzi Suite, Sea view (Posh Club)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Free minibar, in-room safe, individually decorated

Junior Suite, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Pool Suite, Sea View (Posh Club)

Pool Suite, Sea View (Posh Club) | Free minibar, in-room safe, individually decorated

Pool Suite, Sea View (Posh Club)

  • Sea view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club) | Free minibar, in-room safe, individually decorated

Royal Suite, Sea View (Posh Club)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View | Free minibar, in-room safe, individually decorated

Deluxe Room, Pool or Partial Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • Partial sea view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View | Free minibar, in-room safe, individually decorated

Family Suite, Partial Sea View

  • Partial sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Swim UP Room

Deluxe Swim UP Room | Free minibar, in-room safe, individually decorated

Deluxe Swim UP Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club) | Free minibar, in-room safe, individually decorated

Family Swim UP Suite (Posh Club)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Crystal Jacuzzi Suite (Posh Club)

Crystal Jacuzzi Suite (Posh Club) | Free minibar, in-room safe, individually decorated

Crystal Jacuzzi Suite (Posh Club)

  • Sea view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Jacuzzi Suite (Posh Club)

Executive Jacuzzi Suite (Posh Club) | Living area | 40-inch LCD TV with satellite channels, TV, table tennis

Executive Jacuzzi Suite (Posh Club)

  • Partial sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club) | Free minibar, in-room safe, individually decorated

Junior Swim Up Suite (Posh Club)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite (Posh Club)

Presidential Suite (Posh Club) | Free minibar, in-room safe, individually decorated

Presidential Suite (Posh Club)

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • Partial sea view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate

What's nearby

  • beach near Sahl Hashish Road - 10 min walk - 0.9 km
  • Senzo Mall - 14 min walk - 1.2 km
  • beach near Primasol Titanic aqua park - 15 min walk - 1.3 km
  • Desert Rose Aqua Park - 19 min walk - 1.6 km
  • beach near Sea World Resort - 3 min drive - 2.7 km

Getting around

  • Hurghada Intl. Airport (HRG) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Beach at Dana Beach Resort - ‬6 min drive
  • ‪Pyramid Lobby Bar - ‬1 min walk
  • ‪Breakfast at Sunrise Select Garden Beach Resort & Spa - ‬19 min walk
  • ‪Lobby Bar at Ali Baba Palace - ‬16 min walk
  • ‪Pool Bar at Sentido Mamlouk Palace Resort - ‬16 min walk

About this property

SUNRISE Crystal Bay Resort - Grand Select

  • Placing you within a 10-minute walk of Red Sea, SUNRISE Crystal Bay Resort - Grand Select offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. The Gallery, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 9 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and overall property condition.

All inclusive details

  • All-inclusive room rates at SUNRISE Crystal Bay Resort - Grand Select are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • All buffet and à la carte meals, snacks, and select beverages included
    • In-room minibar (non-alcoholic beverages included)

Land activities

    • Soccer
    • Tennis

Lessons/classes/games

    • Aerobics
    • Yoga

At a glance

DONE

Hotel size

    • 364 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 9 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Table tennis
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.

Dining

The Gallery - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Manohar - This restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Elia - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Felucca - This beachfront seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Dalila - Overlooking the ocean, this restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per child: USD 110 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Children under 11 years old are not allowed in the fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

SUNRISE Crystal
SUNRISE Crystal Bay Resort
SUNRISE Grand Select Crystal Bay
SUNRISE Grand Select Crystal Bay Hurghada
SUNRISE Crystal Bay Resort Hurghada
SUNRISE Grand Select Crystal Bay Resort Hurghada
SUNRISE Select Crystal Bay Resort
SUNRISE Crystal Bay Hurghada
SUNRISE Crystal Bay
SUNRISE Grand Select Crystal Bay Resort
Sunrise Crystal Grand Select
SUNRISE Crystal Bay Resort - Grand Select Resort
SUNRISE Crystal Bay Resort - Grand Select Hurghada
SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada

Frequently asked questions

Does SUNRISE Crystal Bay Resort - Grand Select offer free cancellation for a full refund?

Yes, SUNRISE Crystal Bay Resort - Grand Select does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SUNRISE Crystal Bay Resort - Grand Select?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at SUNRISE Crystal Bay Resort - Grand Select?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at SUNRISE Crystal Bay Resort - Grand Select?

Yes. Parking spots may be limited.

Is airport shuttle service offered by SUNRISE Crystal Bay Resort - Grand Select?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.

What are the check-in and check-out times at SUNRISE Crystal Bay Resort - Grand Select?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at SUNRISE Crystal Bay Resort - Grand Select and nearby?

Have fun with onsite activities like windsurfing, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. SUNRISE Crystal Bay Resort - Grand Select also has 9 bars, a private beach, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near SUNRISE Crystal Bay Resort - Grand Select?

Yes, there are 6 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.

Does SUNRISE Crystal Bay Resort - Grand Select have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around SUNRISE Crystal Bay Resort - Grand Select like?

SUNRISE Crystal Bay Resort - Grand Select is a short 9-minute walk from Red Sea and 17 minutes' walk from Desert Rose Aqua Park.

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Reviews

SUNRISE Crystal Bay Resort - Grand Select Reviews

9.2

Wonderful

9.2

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was described as clean, sandy, and perfect for relaxation with a variety of activities and easy access to amenities. (17 reviews)
  • The pools were great, heated and well-maintained, offering a lovely experience for guests. (7 reviews)
  • The all-inclusive experience offered a large selection of high-quality food, drinks, and desserts, with multiple restaurants and no extra fees. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Room
Beach
Restaurant
Service staff
Recreation
Indian restaurant
Drinks
Entertainment
Ambience

Reviews

Verified

10/10 Exceptional

We spent 4 wonderful days at this resort and loved every moment. The beach was stunning, the food excellent, and the staff professional and genuinely helpful. Everything was well-managed and we felt truly well taken care of throughout our stay. Highly recommended — we'll definitely be back!
MOHAMED NADJIB, 4-night trip
Verified

8/10 Very good

Room was nice and staff were really helpful
Courtney, 4-night trip
Verified

10/10 Exceptional

Stunning!!!! Honestly not one thing to say. Food was amazing, loved the cocktails. Staff were brilliant.
Krishia, 2-night trip
Verified

10/10 Exceptional

Great Food, Great Staff & Great Beach - Exactly what you Need for a nice calm week off
Christian, 8-night trip
Verified

10/10 Exceptional

Outstanding hotel with amazing staff.
Mark, 7-night trip
Verified

10/10 Exceptional

We upgraded to the Posh Club, allowing us to have our own cabana which had a safe, ceiling fan, outlets, and your own mini fridge. I had a spa treatment (thank you, Nancy!!) and it was incredible. Every person we encountered made our trip memorable. The concierge service is a piece I would say needs enhancing. Any time we asked for something, it was done begrudgingly. The day we checked in, we specifically asked for an offsite Hurghada excursion - both verbally and 5 times over the course of 3 days within the texting communication piece - and our butler never booked it. We had to book it ourselves. This lack of communication, prohibited us from experiencing more of the amenities on the property. That was a letdown. Overall, it is a beautiful property and a great spot for families with children (young or old) or if you are with a bunch of friends, like us.
Ashley, 3-night trip
Verified

10/10 Exceptional

An excellent and memorable holiday. The hotel was great and the staff were exceptionally attentive and accommodating. We had access to the posh club which has a 24 hour butler.
Sri, 6-night trip
Verified

10/10 Exceptional

The place is impressive. The best resort I have ever visited. Very clean, with many choices in food and drinks. What makes this place special is its people, a big thank you for the perfect hospitality to Mado, Jimmy, Cooper and Crush from animation team also Aziz from Housekeeping management team. Of course I'll be back next year.
Antreas, 14-night trip
Verified

6/10 Good

Disappointing, does not feel like 5 star Check in-long and stressful Housekeeping- bedding not getting changed leading to allergies/skin reactions/unable to sleep due to itching Main restaurant-nice food but repetitive Entertainment-lacking in evening Pool bar- helpful & friendly staff Quite hotel, nice grounds, plenty of sun beds Lack of shade in hot weather Would not visit again
Firdaus, 14-night trip
Verified

10/10 Exceptional

Listen, this resort is amazing!!! We were sooo impressed with everything. The food options and the quality of the food is phenomenal and there is always something you will find to enjoy. The only thing we weren’t crazy about was the far walk from our room. Which was completely our fault because we chose sea side view and it was an AMAZING view but it was so far from the lobby and restaurant etc but apart from that, the experience here was perfect. We will definitely come back soon. Thanks for an unforgettable experience!
Chelsea, 7-night trip
Verified

10/10 Exceptional

We stayed 5 nights in June! Everything was perfect. Rooms and all other amenities were clean and top. The only negative was price of hotel taxi and spa! Other than that was relaxing and quit. Beach clean and sandy. We felt like home even they provided us with lunch box at travel day!! Special thanks to sayed from room service!! He was the best! We will come back for sure.
khaled, 5-night trip
Verified

8/10 Very good

All good. Nothing to complain.
Ayda, 9-night trip
Verified

10/10 Exceptional

⭐️⭐️⭐️⭐️⭐️ Best Resort in Hurghada Without a Doubt Sunrise Crystal Bay is hands down the best resort I’ve ever stayed at in Hurghada. From the moment we arrived, everything was top-notch. The resort is beautiful, well-maintained, and offers a true luxury experience from start to finish. If you’re planning to stay here, I highly recommend booking in the Posh Club. It takes your entire experience to another level. Exclusive areas, premium service, total relaxation. It made our trip unforgettable. What really made the stay special was the service. Huge shoutout to Hussien. This man genuinely cares. He looked after me and my family like royalty and made sure everything was perfect. He’s professional, kind, and on top of every little detail. Hussien is simply the best of the best. If you’re thinking about booking Sunrise Crystal Bay, do it. You’ll be glad you did. Already counting down the days until we return. Five stars all the way.
murad, 3-night trip
Verified

10/10 Exceptional

Amazing staff and junior suit room seaview

Our stay was perfect. All the staff was super friendly and helpful. The a la carte restaurant Mangal was the best highlight for our evenings. Thanks to chef Mohammed Ibrahim and all the staff there. All the other a la carte restaurants are bad, but staff is trying their best to make you enjoy your meals. The staff deserves the best rating for this review I am writing they made our stay much better then expected. The junior suite with seaview is amazing I recommend this room. The main restaurant only the breakfast is perfect, the lunch, dinner is very bad. Best to eat snacks at Yades at the beach. The Oasis beach bar Mohammed Derar is super super nice great service. Really all of the staff deserves a big appreciation. The animation team is sleeping need some training and experience. The shows are super short and very boring. There is no music in the beach only 3 songs for the whole day.
Angela, 6-night trip
Verified

8/10 Very good

We stayed for 10 days in one of their Junior suites, and while we had a great time, I'm not sure I would rate Crystal Bay as a 5 star hotel. It is however definitely a very good 4 . The hotel has a very large footprint so if you're situated down near the lagoon (as we were) then it can be a bit of a hike to get to the main part of the hotel. The flip side of this is though that the hotel doesn't feel crowded and getting things like loungers or a drink is no problem at all. There is genuinely nothing majorly negative I can say about this hotel, the staff are amazing (shout out to Sameh at the Oasis beach bar), the grounds are immaculate, and the food in the a la carte restaurants is fantastic (Try the Kashmiri Lamb Rogan Josh at Manohar!!!). If I had to mark it down it would be based on the consistency between bars/restaurants i.e. a coffee or drink in one bar can be quite different to the next bar. Also, the people trying to sell you spa or beauty treatments while you are just lying by the beach is quite annoying (we had 4 approaches on our first morning), although we did discover you can grab a red flag from the towel station to combat this.
Crawford, 10-night trip
Verified

10/10 Exceptional

So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained.
Josephine, 7-night trip
Verified

10/10 Exceptional

Amazing place!
Odd Martin, 9-night trip
Verified

2/10 Poor

First room wreaked of paint. Second room had a broken, noisy extractor fan in the bathroom. Third room was ok even though the TV wasn’t level. Restaurant prices are different to the ones advertised on their website. Constant banging from maintenance work. ‘Local spirits’ aren’t great and seem watered down. Ironing board and iron took over an hour to get to my room. Had to wait 15 minutes for a coffee in the messy cafe that attracts the birds. Food is good and the restaurant staff are pleasant but this isn’t a 5 star hotel.
Phil, 8-night trip
Verified

10/10 Exceptional

Faultless
Joyce, 4-night trip
Verified

10/10 Exceptional

Beautiful stay, nothing bad to say about it. Would recommend.
Prem Singh, 2-night trip
Verified

8/10 Very good

Very good place to stay
samer, 4-night trip
Verified

8/10 Very good

Rooms tired, need update, especially bathroom. Public toilets not maintained, many toilet seats broken.
Colin Duncan, 11-night trip
Verified

10/10 Exceptional

Top!
Simon, 7-night trip
Verified

10/10 Exceptional

Amazing hot

Nice hotel with nice facilities and activities
sultan, 2-night trip
Verified

10/10 Exceptional

Everything was amazing
Ahmed, 6-night trip