En-suite shower and bath has no hand soap, no shampoo and body wash soap, and no towel rail.
The wash sink tap in the walk-in was not fixed in place firmly. There was a hand soap and shower gel but a quarter left in the bottle - requested to refill but was not never done.
Jojo
Jojo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Bill
Bill,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Cáoila
Cáoila,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Awful mattresses and subsequent lack of sleep
The mattresses were absolutely awful, as were the two fire alarms during the first night. Apartment was clean, but not when equipped and the second bedrooms window did not open. Not ideal during a heatwave. Good location for the ACC however.
真实旅客
3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 2 日
A disappointing experience
Good location near Albert Dock but no cafe or food available. Apartment spacious and reasonably well appointed but bed uncomfortable and mattress needs replacing. Quite expensive for what it was and overall a disappointing experience. I won’t stay again.
Richard
Richard,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Jane
Jane,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
Liverpool dockside apartment
It was not like the photos advertised. It was a lot smaller.The building is not the same building in the photos this one looks very drab.The beds are awful,spongy,uncomfortable. The cleanliness was good but some areas like the window step area was dirty in both corners. The fob key wouldn't work. They only give you 1 key to the apartment which means that a family of 4 adults 2 children have to ask for access by the staff if you dplit up on a walk etc.
Paul
Paul,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 17 日
The hotel has not been open long, but the furniture is already showing signs of wear so I don’t know what it will be like in a year or so.
The windows were filthy outside so the view of the dock can only be experienced with the windows open.
Janette
Janette,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
heini
heini,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Chelsea
Chelsea,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Great location, lovely apartment with view over the docks and a 5 minute walk to the best bakery ever! Staff were friendly and it was good value.
SALLY
SALLY,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
Very friendly staff, good location and apartment size. Very poor quality mattress not comfy at all
Lorna
Lorna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Excellent location, great experience.
Helene
Helene,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Nice apartment with very friendly staff. The girls on the front desk were very helpful.
jonathan
jonathan,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Devante
Devante,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 16 日
Nicola
Nicola,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
The young lady who was on reception said to phone for assistance. I did and there was no answer. Also no toilet paper
Sue
Sue,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 6 日
Bostjan
Bostjan,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
It was nice in the apartment it was clean but there was little faults and smells it smelt like damp or pot or smelly wet mop, the view was beautiful, we had a noisy neighbour above but settled before it was late so we could sleep, it was handy for what we needed for our stay over, they need more than 1 lift and also the lift broke this morning so we had to come down from the 6th floor with our 8 year old daughter which was a bit dangerous and my husband has had 2 strokes so it was bit of a struggle
Alexandra
Alexandra,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
High quality accommodation in a great location.
The ground and first floors are still under construction so from outside it looks like it is not open but inside it is excellent.
There is a discounted parking scheme at Kings that is about 5 mins walk.
👌 Restaurants at Albert Dock
Paul
Paul,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 30 日
Why bad mattresses in 2025?
Excellent location for docks and ACC, spotlessly clean, secure and excellent kitchenette... but truly awful mattresses. Woefully short of padding on the metal springs, so terribly uncomfortable. Mattresses need to be replaced with decent, properly padded Dreams or similar quality mattresses. Premier Inn solved the bad-mattress problem 20 years ago, so no excuse for other hotels to provide low quality mattresses now in 2025; that's the difference between a 2 star rating and a 5 star rating. Simple!
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 28 日
The dockside Beat Western is a nice property, that has all the amenities you’d require for a short stay. It has well-equipped rooms and the location is fantastic for Albert Dock and the amenities it offers. The man downside is that the room doesn’t have AC so it gets a little warm inside the rooms and leaving the window open isn’t really an option with the traffic noise. Besides that, overall a lovely stay.
Shushil
Shushil,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 19 日
Great Location
Great apartment, fantastic location central to docks, venues and town. Good facilities in Kitchen and 2 bathrooms, bed could have been more comfortable though.