Accommodation booked for family trip of 9 adults 0n 14th Feb, were advised parking was included, none of anywhere mentioned the parking has 2.05m height restriction applies, called but solution was poor, communication emailed but no response whatsoever, you should know any van take 9 people should be aware of this, we ended up paid the parking by ourselves and got the partial refund, we shouldn’t pay any parking at all, I can’t fault the hotel room at all but the parking hassle, communication on the phone was horrible, emailed the remaining balance of the parking and no response at all, we won’t be back again, good room but terrible communication. For all other customer, best of luck because no one cares if there is any issues to communicate with them !!
