Crystal Suites Old Town puts you within a 10-minute drive of Main Market Square and Wawel Castle. Bonuses like washing machines, refrigerators, and microwaves are in all apartments.
John Paul II - Balice Airport (KRK) - 30 min drive
Turowicza Station - 7 min drive
Kraków Główny Station - 27 min walk
Kraków Łobzów Station - 29 min walk
Airport shuttle (surcharge)
Restaurants
Veganic - 3 min walk
Winne Grono - 3 min walk
Molám Thai Canteen & Bar - 2 min walk
Świat Piwa. Beer Shop & Bistro - 4 min walk
The White Bear Coffee - 3 min walk
About this property
Crystal Suites Old Town
Crystal Suites Old Town puts you within a 10-minute drive of Main Market Square and Wawel Castle. Bonuses like washing machines, refrigerators, and microwaves are in all apartments.
At a glance
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Property size
4 apartments
Arranged over 3 floors
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Arriving/Leaving
Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
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Transfers
Airport shuttle (available 24 hours)*
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Family friendly
Children stay free (see details)
Highchair
Food and drink
Refrigerator
Stovetop
Microwave
Electric kettle
Freezer
Cookware/dishes/utensils
Cleaning supplies
Coffee/tea maker
Paper towels
Dining
Continental breakfast available for a fee 7:30 AM–noon on weekdays and 8:00 AM–noon on weekends: PLN 50 for adults and PLN 50 for children
Dining table
Bedrooms
Bed sheets provided
Pillow top mattress
Bathrooms
Hair dryer
Towels provided
Free toiletries
Shampoo
Toilet paper
Soap
Entertainment
26-inch flat-screen TV with cable/satellite service
CD player
Outdoor areas
Terrace
Outdoor furniture
Laundry
Washing machine
Laundry service
Laundry facilities
Work spaces
Desk
Comfort
Heating
Portable fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Hardwood flooring in room
1 stairs to reach property
Tile flooring in public areas
Smoke-free property
Services and conveniences
Tour/ticket assistance
Multilingual staff
Housekeeping (on request)
Local maps
Guidebooks/recommendations
Iron/ironing board
In-room massages
Virtual front desk
Restaurant dining guide
Free bottled water
Location highlights
Connected to the convention center
Connected to a shopping center
Connected to a rail/subway station
Near the airport
Near a train station
In the city center
In the entertainment district
In the historical district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
4 rooms
3 floors
1 building
Built in 1905
Individually decorated
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately PLN 50 for adults and PLN 50 for children
Airport shuttle service is offered for an extra charge of PLN 129 per vehicle (one-way, maximum occupancy 3)
Housekeeping is available for an extra charge and varies based on unit size
Children & extra beds
Airport shuttle service for children up to age 18 costs PLN 129 (one-way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property is professionally cleaned.
Also known as
Crystal Suites Old Town
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Krakow
Crystal Suites Old Town Krakow
Crystal Suites Old Town Krako
Crystal Suites Old Town Kraków
Crystal Suites Old Town Apartment
Crystal Suites Old Town Apartment Kraków
Frequently asked questions
Does Crystal Suites Old Town offer free cancellation for a full refund?
Yes, Crystal Suites Old Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Suites Old Town?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Crystal Suites Old Town?
Yes, an airport shuttle is available. The charge is PLN 129 per vehicle one-way.
What are the check-in and check-out times at Crystal Suites Old Town?
You can check in starting at 1:00 PM. Check-out time is 11:00 AM.
What's the area around Crystal Suites Old Town like?
Crystal Suites Old Town is in Kraków City Centre, a short 10-minute walk from Main Market Square and 7 minutes' walk from Planty Park.
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Reviews
Crystal Suites Old Town Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.8
Location
9.4
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Aug 10, 2024
I stayed here with my husband and two young children. The Property Manager, Anna, was excellent from the start in communicating check in instructions. The apartment itself is beautifully decorated and very functional. It served our needs well. On the street parking was readily available. We would stay here again.
Tamoya
Tamoya, 2-night trip
Verified
10/10 Exceptional
Aug 28, 2023
We loved this place. The nice and clean, fully equipped apartment was perfect for our group of six. The extra services we needed were provided by Anna in a exceptionally manner and exceeded our expectations. Thank you so much!
Lena Inkeri
Lena Inkeri, 3-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Crystal suites was tucked away down a quiet but beautiful side street, right next to a park and within a short walk of the centre. The accommodation was spacious, extremely clean and had all the amenities needed for our stay. We were extremely pleased with our choice. However the icing on the cake came with the suites manager, Anna. She was welcoming, instructive and extremely helpful. We had local specialty suggestions for dinner and breakfast as well as coffee and a helpful map with highlighted areas as 'must sees'. Anna also came to our rescue when our tour to Auschwitz was cancelled at the last minute. We had a wonderfully relaxing time taking in the sights and the delicious cuisine recommended to us. Thank you for making our stay so memorable
The apartment was clean and ideal for a weekend break.
Stephen
Stephen, 3-night trip
Verified
8/10 Very good
Dec 10, 2019
Frokost løsning elendig.
Hotellet/leiligheten er bra. Stor og fin leilighet. Frokostløsningen er IKKE tilfredstillende. Frokost fikk vi i en liten kaffe rett ved i samme bygg. Der fikk vi en kaffe og en donut. ville vi ha noe i tilegg, måtte vi betale for det. Og når da hotellets gjester komme på ca. samme tid før vi skal til byen, stoppet det opp. Ikke noe flyt i jobbeb bak disken,
Per Gunnar
Per Gunnar, 3-night trip
Verified
10/10 Exceptional
Dec 3, 2019
We had a wonderful stay at Crystal Suites. The staff were friendly and helpful - Anna (the manager) was particularly helpful with wine great recommendations. The location is very central and there is a tram stop very close by. I would highly recommend 😊
Noleen
Noleen, 5-night trip
Verified
10/10 Exceptional
Nov 25, 2019
Character apartment, well presented. Very comfortable with good facilities. Not far from central Krakòw
Verified traveler
4-night trip
Verified
10/10 Exceptional
Nov 23, 2019
Comfortable and warm apartment within a short distance of the main square. The staff were extremely helpful and our short weekend break in Krakow was enhanced by this place. Would definately recommend it and would certainly stay thwere again.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 23, 2019
Great place to stay!
Amazing weekend, location just right and apartment was well equipped. Will definitely stay again.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Oct 18, 2019
Lovely, clean, spacious apartment in an excellent location. What more could you want? How about friendly receptionists (such as Kristian), and fresh towels when needed. And a teapot!
The starter fridge stocking service was so helpful and introduced me to cheese I would not otherwise have tried. There was enough for breakfast and lunch for 4 days, and a yummy treat.
There are several restaurants within walking distance. We loved PPP at 29 Karmelicka for inexpensive traditional food. There is a small grocery and liquor store at the end of the block. It is less than 15 minutes walk to the main square.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Oct 15, 2019
Great staff. Loved the feel of the room/apartment (homey and spacious). Location is very good, close to great restaurants and 10-12 minutes from old town.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Oct 14, 2019
We had a lovely suite was within walking to Krakow old town.
Janet
Janet, 3-night trip
Verified
10/10 Exceptional
Oct 6, 2019
Spacious apartment that you can cook your own meals. Staff is helpful.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Sep 25, 2019
Spacious and clean with all the amenities you could want. The staff was excellent at helping book a tour or a taxi. Excellent four night stay!
Paul
Paul, 4-night trip
Verified
10/10 Exceptional
Sep 17, 2019
Lovely accommodation!
We were 3 friends and had a 2 bedroom apartment, so everyone had their own bed. Very comfortable - large rooms, 2 bathrooms - very comfortable stay. Staff was very helpful and friendly. Even had a washer so we could do a load of laundry (soap included). Kitchen stocked with coffee and tea. We booked with breakfast and had a tasty bagel each morning at Cupcake Corner. We even went back one afternoon for a delicious cupcake. Would highly recommend Crystal Suites - location was perfect for exploring Krakow!
Debra
Debra, 4-night trip
Verified
6/10 Good
Aug 11, 2019
Bella esperienza
Il posto è molto carino ed anche curato. Però dato il prezzo mi sarei aspettata qualcosa in più.. il cambio della biancheria da bagno almeno una volta...una pulizia più accurata dei tappeti che erano pieni di polvere..per il resto tutte le ragazze sono state gentilissime e attente ad ogni esigenza...vicinissimo alla piazza principale...anche se ne periodo del mio breve soggiorno era in rifacimento il manto stradale e quindi è stato un po’ più complicato passeggiarci...lo consiglio per brevi soggiorn.
Antonietta
Antonietta, 3-night trip
Verified
10/10 Exceptional
Aug 1, 2019
Super skøn lejlighed med alt i udstyr - venligt og hjælpsomt personale. Meget fin info. inden ankomst til lejligheden mv. Den eneste ting vi kunne have ønsket os anderledes var at dobbeltsengen var lidt større (ikke helt almindelig str. dobbeltseng).
Verified traveler
7-night trip
Verified
8/10 Very good
Jul 21, 2019
Good location, 20-30min walk to the main square.
Friendly and very helpful staff on reception.
There were actually 4 single beds rather than 2 double beds.
Clean with plenty of room
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jul 19, 2019
Beautiful place
Nice building and a beautiful spacious room near the center of Krakow. Staff very friendly. We had a room for six people, but it is more suitable for four or five. The sofabed was so uncomfortable, that it's impossible for two adults to sleep. Would like to stay here again, but not sleep in the sofabed.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jul 13, 2019
It is walking distance to all the tourist spots . Nearby are shops where you can buy groceries .
We really liked our stay at Crystal suits. The service was very good and we have nothing to complain about. We want to thank Anna and Krzysztof for their excellent help.
Wir waren zu zweit an einem Wochenende in Krakau und haben dieses tolle Apartment gebucht:
SERVICE: Vom Einchecken über Erklärungen zur Wohnung, Tipps zu Sehenswürdigkeiten und Restaurants bis zum Auschecken ein rundum toller Service.
APPARTMENT: wir hatten ein 54m² Dachgeschoss-Apartment. So eine Wohnung zuhause und ich würde sofort einziehen. Die Ausstattung sehr funktional, stylisch und durchdacht. Eine komplett ausgestattete Küche mit 2 Kühlschränken, ein großes Bad mit Waschmaschine, Fön, Bügelbrett, etc..., Im Wohnzimmer ein TV mit Bose Soundbar. Nachts sehr ruhig. Die Ausstattung 1A+
LAGE: Zentral zu Fuß in 10min zur Altstadt (Rynek), in 20min zur Burg (Wawel), in 30min in jüdischen Viertel - direkt nebenan ist ein neues Ausgehviertel "Tytano" - alte Fabrikhallen, dort sind nun Restaurants, Bars und Clubs drin.
FAZIT: Apartment empfehle ich zu 100% weiter und komme gerne wieder