Hotel refused to honor the booking and refused to refund the money. They stated that Hotels.com did not send them the payment. Husband showed our receipt where we paid and our reservation number. Instead they rebooked him and charged him again. When we reached out that day to resolve the issue, they (hotels.com) filed a report. 3 weeks later after several attempts to reach out for an update, I was told sorry about your luck.
JACLYN
JACLYN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Kerri
Kerri,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
James
James,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 11 日
MEH
The beds were hard and not to comfortable room was ok not a nice as I expected.
Tammy
Tammy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
Christina
Christina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Julio
Julio,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 12 日
Blake
Blake,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
Room smelled bad
Checked in and room smelled of smoke as soon as we opened the door. My husband thought it was because the air was off. It was not. I told him that I can't stay in this room because I wouldn't be able to breathe due to asthma. Went down to switch rooms and it was ok. I will not be coming back.
Alison
Alison,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Tyaisha
Tyaisha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Merari
Merari,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 9 日
Good, be careful with food
Room was nice, there was excessive noise during the night that disturbed our sleep, son got sick from bad food at breakfast
ANDREW
ANDREW,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 9 日
I loved this hotel is very clean and the staff very attentive.
Wilson
Wilson,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 6 日
Was a last minute booking. I had another reservation elsewhere and they canceled it on me. I was welcomed at the Sleep Inn at 11:30 at night and was taken care of nicely.
Carol
Carol,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 2 月 1 日
Paula
Paula,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 8 日
Great Stay
Upon check in the desk clerk was very helpful and friendly. Got us a room and was very hospitable with offer of more towels, and bath amenities.
Jana
Jana,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 30 日
Shawn
Shawn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 28 日
Louise
Louise,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 25 日
NA
Sami
Sami,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 23 日
The bed and pillows were very comfortable. Easy access to airport.
Desk chair seemed to be broken. Bathtub are could use a bit of an upgrade.