2/10 很差
2025 年 10 月 10 日
Not welcoming by any staff. Barely acknowledged by front desk, manager, or concierge almost every time I came into the hotel. The weekend club upstairs on the roof,6th floor, which bumped thecno music was heard all the way on the 4th floor. I was laughed at by front desk when I called to inquire why with no concern for the guests who are there to sleep at night. The club goes till midnight. No one could answer where or when the complimentary shuttle was available. No assistance was offerd from valet while loading or unloading car with luggage and golf bag every time I got my car. Not enough storage available in room for clothes. One drawer half taken up by a safe. The impractical "Chiller", not a fridge in room only held a temp for possibly wine or beer, couldn't handle any food storage. The tablet in the room that's supposed to offer information said the menu coming, yet offers room service and other possible info to no avail. Extended my stay by one night on a Tuesday with an increase of 150$ with no explainable reason why. No one who works there seemed to know what events or conventions were in town, possibly informing guests as to why costs and business was the way it was. I was condescended to by the bar when I ordered an espresso martini, saying that at least it's in a "cute" glass, a coupe. This place isn't a luxury hotel.
Brian
Brian，5 晚家庭旅行
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