Experience Golden Hotel's warm Italian charm near Via Toledo. Take advantage of a coffee shop, in-room WiFi, and express check-in. Guests praise the convenient location close to Molo Beverello Port and Port of Naples.
When you stay at Golden Hotel, you'll be in a great location, within just a 10-minute walk of Via Toledo and Galleria Umberto I. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Art Deco hotel is also within a 15-minute walk of Port of Naples and Molo Beverello Port. The property is just a short walk to public transportation: Toledo Station is 3 minutes and Università Station is 6 minutes.
At a glance
DONE
Hotel size
15 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out time is 10:30 AM
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 50 per day)
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Use of nearby fitness center
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2010
Safe-deposit box at front desk
Art Deco architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave (on request)
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)
Train station pick-up and train station drop-off service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for EUR 20.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Parking
Self parking costs EUR 50 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Golden Hotel Naples
Golden Naples
Golden Hotel Hotel
Golden Hotel Naples
Golden Hotel Hotel Naples
Frequently asked questions
Does Golden Hotel offer free cancellation for a full refund?
Yes, Golden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Golden Hotel?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Golden Hotel?
Yes. Self parking costs EUR 50 per day.
Is airport shuttle service offered by Golden Hotel?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Golden Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM. Express check-in is available.
What's the area around Golden Hotel like?
Golden Hotel is in Naples City Centre, a short 3-minute walk from Toledo Station and 3 minutes' walk from Via Toledo.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.4
Location
8.4
Staff & service
8.2
Property conditions & facilities
Popular mentions
Air conditioning
Bathroom
Room
Reviews
Verified
10/10 Exceptional
Jul 21, 2024
It was great staff friendly and helpful
joanne
joanne, 1-night trip
Verified
8/10 Very good
Jun 12, 2025
Nice experience
The hotel is in a very good location. The room has enough space and was very clean
Karollyne
Karollyne, 1-night trip
Verified
8/10 Very good
Oct 15, 2024
Nice staff, clean room, parking next door. Close to harbor.
Christina
Christina, 1-night trip
Verified
8/10 Very good
May 29, 2025
Friendly staff. Location was ok. Clean room.
Aya
Aya, 1-night trip
Verified
8/10 Very good
May 25, 2025
The Personal are so friendly. Always offers help…
Shabnam
Shabnam, 3-night trip
Verified
10/10 Exceptional
Apr 20, 2024
Very friendly staff, they speak english and they are available 24 hours. The queen room was clean, comfortable, and wide enough for one person. I had a breakfast in my room as per my request.
Khadija
Khadija, 4-night trip
Verified
10/10 Exceptional
Sep 22, 2025
We had a truly wonderful stay at the Golden Hotel in Naples! From the moment we arrived, we were greeted with warmth and hospitality that made us feel at home right away.
The hotel is perfectly located, just steps away from many of Naples’ main attractions, restaurants, and shops, making it an excellent base to explore the city. The atmosphere is cozy and modern, with everything spotless and well taken care of.
The staff were exceptional – always kind, attentive, and ready to help with anything we needed. Their recommendations for places to visit and dine made our trip even more special. Breakfast was delicious, with plenty of fresh and tasty options to start the day.
Overall, the Golden Hotel combines comfort, convenience, and genuine hospitality in the heart of Naples. We highly recommend it and would be happy to return on our next visit!
— Carlos & Maira
carlos
carlos, 2-night trip
Verified
8/10 Very good
Oct 23, 2025
All good
Sukhdeep
Sukhdeep, 2-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Yes great location staff awesome
Joanne
Joanne, 1-night trip
Verified
8/10 Very good
Aug 19, 2022
We stayed 2 nights at this property in Naples before heading to Sorrento. We arrived late, at almost midnight but I called the property while in the taxi to let them know and the gentlemen was very kind and waited for us to arrive. We were checked in quickly and efficiently and also pre-ordered our breakfast which would be delivered to our room. The AC was off when we entered so it took awhile for the room to cool down, but it eventually did. The bathroom was nice and big with good water pressure. The room itself was very small but it met all of our needs and was clean and comfortable. It was a bit noisy but that was to be expected being right in the city. The breakfast was delicious and delivered right on time at the time we requested. There is also parking right next door if you need that.
Wanda
Wanda, 2-night trip
Verified
6/10 Good
May 21, 2023
Central Small Hotel Good Service No English TV
The hotel is small, as was my room, and the breakfast room was under repair, so a bountiful continental breakfast, including rolls, cereal, fruit, juice and coffee was served on the small space available on my desk. Main complaint" no TV channels in English, like CNN or BBC. This is uncommon, yet 1 out of 3 of my hotels seemed not to care that most foreign tourists, not just US and Brits, use English for travel. The bathroom, though large, had no toilet paper holder, attributed to a destructive former guest. Also, no soap holder in the shower, but manager Patrizia put a chair in the bathroom so it wasn't necessary to bend to the floor. Antonio at the desk was great and informative. Staff mostly very helpful.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Buen
Victor
Victor, 4-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Goede centrale lokatie, ook handig tov de haven. Aparte kamer met stapelbed voor de kinderen, met daartussen een schuifdeur, werkte prima. Met de blazer op was het wat fris, maar ik heb heerlijk geslapen. Geen nachtlawaai gehoord.
Adriana
Adriana, 1-night trip
Verified
4/10 Fair
Jul 29, 2025
Tak over hodet
Grusomt. Beklager, men det var ikke verdt pengene.
Fin beliggenhet ift via Toledo, hvor du får alt du trenger.
Hotellet var sommerens nedtur for familien.
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 30, 2025
Uçağım erken saatteydi ve onlar erken check in yapmamı sağladılar odama giderek dinlendim. Güvenilir, temiz ve konforlu. Keşke odada kettle da olsaydı. Ama çok misafirperver ve çok iyi insanlardı. Doğru tercih
ceren beyza
ceren beyza, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2024
Ottima posizione, personale molto gentile, stanza spaziosa e comoda
Donatella
Donatella, 1-night trip
Verified
4/10 Fair
Oct 23, 2024
Muito ruim
Unico ponto positivo é a proximidade com a via Toledo. No mais, instalacoes antigas, loucas do banheiro velhas, o chuveiro nao funcionava direito, e sequer tinha local para apoiar o sabonete. O pessoal era amavel e atencioso. Mas, as instalacoes sao terriveis. Nao recomendo. Muito pelo contrario...evitem.
waldemar
waldemar, 6-night trip
Verified
6/10 Good
May 11, 2024
Difficile de se loger sur Naples
Emplacement facile et proche de Toledo, mais hôtel un peu glauque et parking cher.
Verified traveler
1-night trip
Verified
8/10 Very good
Apr 23, 2024
Súper céntrico. Recomendable. Buen precio. Nada de lujos. Para visitar Nápoles muy bien ubicado
Alberto
Alberto, 4-night trip
Verified
6/10 Good
Apr 10, 2024
Muy buen precio
Personal muy amable. Lavabo oscuro y poca presion de agua.A valorar positivamente el ascensor
Enric
Enric, 1-night trip
Verified
6/10 Good
Oct 27, 2023
Ho soggiornato al Golden per una sola notte. Le condizioni dell’Hotel sono buone, la stanza era pulita ed il personale molto cordiale. Posizione eccellente
maura
maura, 1-night trip
Verified
8/10 Very good
Oct 13, 2023
제가 갔던곳중 직원 친절도가 가장 훌륭했던곳이에요.
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 30, 2023
Douche abîmée, et quelques petites choses étaient cassées. Sinon personnel très sympathique et prévenant. Hôtel propre. Très bien situé pour visiter le centre historique, à quelques minutes de la rue Toledo