4/10 Fair
May 19, 2022
Nice hotel poor management
Booked a room months before staying . Asked for a balcony , didn’t get . Very frustrated to have to pay extra for the safe , AND the mini fridge . The cleaner thought it was acceptable to enter the room at 8am ! On Two occasions !! After having a very loud conversation outside the room !!! Not really acceptable . The price should include all services ( fridge and safe - put the price up if you need to ) Honour the request by the traveller or tell them it’s occupied at the time of booking ! Will not use this hotel again because I feel my requests were ignored or I was hoodwinked .
Paul
Paul, 5-night trip






















