Experience luxury in Kolkata at Taj City Centre New Town, where a rooftop terrace and garden offer serene escapes. With JIVA Spa, 3 restaurants, and an outdoor pool with sun loungers, relaxation meets indulgence.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Parking available
Internet access
Main amenities (12)
Daily housekeeping
3 restaurants
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Free babysitting
Health club
24-hour room service
Coffee shop/cafe
Conference center
Business center
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (free)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is CNY460
CNY460
CNY483 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Work and play paradise
Located in a business district with meeting rooms and a business center, this hotel offers relaxation at its full-service spa after productive workdays.
Delicious dining options
The hotel features 3 restaurants, including a 24-hour venue with al fresco dining. Poolside tables, a cafe, and buffet breakfast complete the tasty lineup.
Wellness sanctuary
A full-service spa offers daily access and private treatment rooms for bliss. Massages soothe while a health club, fitness room, and garden create balance.
Located just 3.4 mi (5.5 km) from the airport, Taj City Centre New Town Kolkata offers a shuttle (available 24 hours). Guests can be pampered with massages at the spa, and Shamiana, one of 3 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a rooftop terrace, and a health club are other highlights at this luxurious hotel. Fellow travelers like the helpful staff and airport proximity.
At a glance
DONE
Hotel size
147 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Children aged 5 and younger eat free breakfast
Free babysitting
DONE
Pets
Pets not allowed
WIFI
Internet
Free wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Onsite RV/bus/truck parking (fees apply)
Onsite extended parking
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Coffee shop
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free babysitting
Lifeguard on site
What to do
Shopping
Working away
Business center
Meeting rooms
Conference center (75347 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
Health club
An outdoor pool
Shopping mall on site
Full-service spa
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 35433
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Front entrance ramp
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free wired internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is open daily.
Dining
Shamiana - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Reservations are required.
Wykiki - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Emperor lounge - Onsite café. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 1003 for adults and INR 500 for children
Airport shuttle service is offered for an extra charge of INR 1568 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for INR 2950.0 per stay
Parking
RV/bus/truck parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 AM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kolkata Swissotel
Swissotel Hotel Kolkata
Swissotel Kolkata
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia
Swissotel Kolkata Hotel
Swissotel Kolkata India/Kolkata (Calcutta)
Swissotel Kolkata
Taj City Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel
Taj City Centre New Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel Barasat
Frequently asked questions
Does Taj City Centre New Town Kolkata offer free cancellation for a full refund?
Yes, Taj City Centre New Town Kolkata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Taj City Centre New Town Kolkata?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8:00 AM.
Are pets allowed at Taj City Centre New Town Kolkata?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Taj City Centre New Town Kolkata?
Yes, an airport shuttle is available. The charge is INR 1568 per vehicle one-way.
What are the check-in and check-out times at Taj City Centre New Town Kolkata?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Taj City Centre New Town Kolkata and nearby?
Taj City Centre New Town Kolkata has a spa and an outdoor pool, as well as a health club and a garden.
Are there restaurants at or near Taj City Centre New Town Kolkata?
Yes, there are 3 onsite restaurants, featuring alfresco dining and pool views.
What's the area around Taj City Centre New Town Kolkata like?
Taj City Centre New Town Kolkata is in New Town, a short 1-minute walk from City Centre 2.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Taj City Centre New Town Kolkata Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.2
Location
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, fresh, and with a great selection of options. (8 reviews)
Complimentary airport shuttle service was convenient and helpful for guests. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Airport
Room
Breakfast
Shopping malls
Reviews
Verified
8/10 Very good
Apr 14, 2026
Very convenient location. Excellent food and staff in the dining were excellent.
Pratiskchya is excellent.
Khim
Khim, 2-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Great stay, everything turned out perfect. Attentive staff, great breakfast, close to the airport. Stayed 8 nights.
Sudipto
Sudipto, 8-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Breakfast was fresh and pl
Debabrata
Debabrata, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Amazing room and exceptional service
Kowsilla
Kowsilla, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Cannot praise more on the cleanliness and tasteful decor, feels home away from home. Associate named Aishwarya showed care and attention to ensure smooth check in process.
Supriya
Supriya, 1-night trip
Verified
8/10 Very good
Feb 10, 2026
Staff was lovely, room was nice but a tiny bit tired compared to other Taj’s (not true 5 star). Area also not great.
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
Room was moderately clean. Staff were extremely courteous.
Supriya
Supriya, 1-night trip
Verified
8/10 Very good
Jan 20, 2026
Staff courteous, generally clean. None of the bathroom sliding barn doors close. Np privacy while in the bathroom.
Roy
Roy, 1-night trip
Verified
10/10 Exceptional
Jun 15, 2025
Good hospitality great food
Anshul
Anshul, 3-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Great staff, they are warm and welcoming, great atmosphere with great aroma.
Manju
Manju, 2-night trip
Verified
10/10 Exceptional
Sep 28, 2025
The service at the Taj is exemplary. I would recommend this place to everyone, they really go out of their way to make you feel special. The pool is amazing, the breakfast is wonderful and most of all the staff at the hotel are the best. The customer service in this place always goes above expectations. Extremely pleased with my stay here.
Aneesa
Aneesa, 4-night trip
Verified
8/10 Very good
Feb 18, 2025
Great location and taj hospitality was an added benefit
Anshul
Anshul, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2025
Pleasant and relaxing stay connected to a mall and walking distance to many eateries.
JITENDRA
JITENDRA, 4-night trip
Verified
10/10 Exceptional
Jul 30, 2025
Wonderful service, friendly staff. They made my staff very comfortable
Saurabh
Saurabh, 1-night trip
Verified
10/10 Exceptional
Jul 5, 2025
My stay at the hotel was fabulous. The hotel was in an excellent condition with all the latest amenities. The staff was superb .. a big shoutout to Bikash, Chetna and Rupsha and the entire staff. Would love to stay here again
Surajit
Surajit, 2-night trip
Verified
10/10 Exceptional
Nov 21, 2024
Nice and very conveniently located
Sriram
Sriram, 5-night trip
Verified
10/10 Exceptional
Dec 1, 2023
Nice small hotel with very friendly staff and comfortable rooms.
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2025
Staff were excellent and courteous,, everything else was perfect
Ajit
Ajit, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2024
Great location and services
harsh
harsh, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2024
Awesome staff and the stay was pleasant. Suites are great to stay and quite close to the airport, so its very convinient
Subhadeep
Subhadeep, 1-night trip
Verified
10/10 Exceptional
May 24, 2024
Hotel staff were superb
Tracey
Tracey, 7-night trip
Verified
10/10 Exceptional
May 20, 2024
Great service and conveniently located.
Sriram
Sriram, 3-night trip
Verified
10/10 Exceptional
Dec 5, 2024
Excellent hotel in Kolkata
Excellent property. Excellent service and quality of food. Great selection for morning breakfast.
Bakir
Bakir, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2024
It was really nice and very comfy!!
Amit
Amit, 3-night trip
Verified
10/10 Exceptional
Jan 9, 2025
The staff were very helpful and cooperative. The place was very clean and only a 5-8 minute walk from the airport. Overall, we had a very good experience