In the city center, Best Western Premier Heronston Hotel & Spa offers an eco-friendly escape. Treat yourself to a body treatment or hot stone massage at the spa, then unwind with free WiFi and a drink from the bar. Guests rave about the helpful staff.
Royal Porthcawl Golf Club - 17 min drive - 14.8 km
Getting around
Cardiff International Airport (CWL) - 36 min drive
Wildmill Station - 5 min drive
Sarn Station - 10 min drive
Bridgend Station - 20 min walk
Restaurants
McDonald's - 14 min walk
Domino's Pizza - 3 min drive
Cabo Roche - 13 min walk
Ashoka Tandoori - 15 min walk
Coast Coffee - 12 min walk
About this property
Best Western Premier Heronston Hotel & Spa
When visiting Bridgend, Best Western Premier Heronston Hotel & Spa is a great choice to consider. Guests can indulge in hot stone massages, facials, or body scrubs, and Crane serves breakfast and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
75 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.
Dining
Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16.95 per person
Renovations and closures
The following facilities or services will be unavailable from August 5 2025 to January 31 2026 (dates subject to change):
Sauna
Swimming pool
The property will be renovating from August 5 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
Sauna
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
Full-service spa
The following facilities are closed on Sunday:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
National rating
This property has received its official star rating from Visit Wales.
Also known as
Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend
Frequently asked questions
Are pets allowed at Best Western Premier Heronston Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Premier Heronston Hotel & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Premier Heronston Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: 3 AM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at Best Western Premier Heronston Hotel & Spa and nearby?
Best Western Premier Heronston Hotel & Spa has a fitness center and spa services, as well as a garden.
Are there restaurants at or near Best Western Premier Heronston Hotel & Spa?
Yes, there's an onsite restaurant, Crane.
What's the area around Best Western Premier Heronston Hotel & Spa like?
Best Western Premier Heronston Hotel & Spa is in the heart of Bridgend, a short 17-minute walk from Ewenny Priory Church.
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Reviews
Best Western Premier Heronston Hotel & Spa Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.4
Amenities
8.8
Staff & service
7.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
The pool was a great and relaxing feature, with many guests enjoying its use and appreciating its cleanliness and amenities. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Food
Breakfast
Restaurant
Bar
Lobby
Bed
Shower
Wedding
Reviews
10/10 Exceptional
Apr 21, 2025
All good have stayed here many times now always reliable
PHILIP
PHILIP, 3-night trip
10/10 Exceptional
Jun 8, 2025
All good as always
PHILIP
PHILIP, 2-night trip
8/10 Very good
Aug 27, 2025
Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.
Graham
Graham, 3-night trip
10/10 Exceptional
Feb 27, 2025
2 night business trip
All as one would expect friendly staff, warm welcome with comfortable rooms
Timothy
Timothy, 2-night trip
10/10 Exceptional
Nov 15, 2024
3 Night business trip
Great well price food, friendly staff & excellent facilities
Timothy
Timothy, 3-night trip
10/10 Exceptional
Dec 5, 2024
3 night business trip
Helpful friendly staff, great service and good food in the restaurant.
Timothy
Timothy, 3-night trip
10/10 Exceptional
Feb 14, 2025
2 night Business trip
Great friendly staff,
Good value for momey restaurant and with greatly improved service
Timothy
Timothy, 2-night trip
10/10 Exceptional
Mar 3, 2025
Was amazing
Josephine
Josephine, 1-night trip
8/10 Very good
Mar 6, 2025
Nice refurbished room, quite spacious.
Jasmine
Jasmine, 3-night trip
10/10 Exceptional
Nov 10, 2024
Multi night stay business trip
Welcoming and friendly staff
Good restaurant menu
Timothy
Timothy, 3-night trip
10/10 Exceptional
Jun 10, 2025
Spa slippers and some rubbish floating around for length of stay, room 28.
Pauline
Pauline, 2-night trip
10/10 Exceptional
Jan 8, 2025
This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.
Shirley
Shirley, 1-night trip
10/10 Exceptional
Jun 1, 2025
It was amazing the only issue is the floors needed a little more sweeping and dry mopping.
Josephine
Josephine, 1-night trip
2/10 Poor
Jun 22, 2025
Double charged for the stay.
Loud event on that evening and the carpark is quite loud when the windows are open.
Breakfast was below the expected standard for such a busy hotel.
David
David, 1-night trip
6/10 Good
Apr 15, 2025
Ok
Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.
CoachMiles
CoachMiles, 1-night trip
10/10 Exceptional
Mar 9, 2025
Amazing
paul
paul, 1-night trip
10/10 Exceptional
Dec 26, 2024
It was nice and clean with friendly staff’s
ALFRED
ALFRED, 1-night trip
10/10 Exceptional
Oct 16, 2024
Solo business trip
Welcoming friendly staff, comfortable and clean room
Good food with prompt service
Timothy
Timothy, 1-night trip
8/10 Very good
Mar 20, 2025
Friendly hotel
Nice room. Had vegan breakfast option which is always a plus for me.
Small gym but enough equipment for
the size
Michele
Michele, 2-night trip
10/10 Exceptional
Nov 10, 2024
Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
Richard
Richard, 2-night trip
10/10 Exceptional
Feb 6, 2025
3 night Business trip
Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Timothy
Timothy, 3-night trip
10/10 Exceptional
Jan 3, 2025
Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++
David
David, 2-night trip
10/10 Exceptional
Dec 28, 2024
Peace and relaxation
Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.
Helen
Helen, 1-night trip
10/10 Exceptional
Jan 31, 2025
3 night business trip
Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service
Timothy
Timothy, 3-night trip
10/10 Exceptional
Jan 15, 2025
The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.