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Best Western Premier Heronston Hotel & Spa

4.0 star property
Bridgend hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Best Western Premier Heronston Hotel & Spa

1 bedroom, desk, laptop workspace, iron/ironing board
Reception
Exterior
Suite, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board
Indoor pool
In the city center, Best Western Premier Heronston Hotel & Spa offers an eco-friendly escape. Treat yourself to a body treatment or hot stone massage at the spa, then unwind with free WiFi and a drink from the bar. Guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY790
CNY948 total
includes taxes & fees
Jun 27 - Jun 28

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Heating
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Sofa bed
Separate bedroom
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

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  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 133 reviews
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About the neighborhood

Map
Ewenny Road, Bridgend, Wales, CF35 5AW

What's nearby

  • Coed-Y-Mwstwr Golf Club - 6 min drive - 5.0 km
  • Newton Beach - 11 min drive - 6.7 km
  • Trecco Bay - 13 min drive - 12.4 km
  • Porthcawl Rest Bay Beach - 16 min drive - 14.8 km
  • Royal Porthcawl Golf Club - 17 min drive - 14.8 km

Getting around

  • Cardiff International Airport (CWL) - 36 min drive
  • Wildmill Station - 5 min drive
  • Sarn Station - 10 min drive
  • Bridgend Station - 20 min walk

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Kings Head - ‬16 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Toby Carvery Bridgend - ‬2 min drive

About this property

Best Western Premier Heronston Hotel & Spa

When visiting Bridgend, Best Western Premier Heronston Hotel & Spa is a great choice to consider. Guests can indulge in hot stone massages, facials, or body scrubs, and Crane serves breakfast and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, French, Polish, Romanian, Turkish, Welsh

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 26
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

Dining

Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 13.95 per person

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

Is there a pool at Best Western Premier Heronston Hotel & Spa?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Best Western Premier Heronston Hotel & Spa?

Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Premier Heronston Hotel & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Premier Heronston Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3 AM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.

What is there to do at Best Western Premier Heronston Hotel & Spa and nearby?

Best Western Premier Heronston Hotel & Spa has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Best Western Premier Heronston Hotel & Spa?

Yes, there's an onsite restaurant, Crane.

What's the area around Best Western Premier Heronston Hotel & Spa like?

Best Western Premier Heronston Hotel & Spa is in the heart of Bridgend, a short 17-minute walk from Ewenny Priory Church.

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Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.2

Very Good

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Breakfast
Restaurant
Lobby
Bar
Bed
Shower
Wedding

What guests liked

  • The pool was a great and relaxing feature, with many guests enjoying its use and appreciating its cleanliness and amenities. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

It was amazing the only issue is the floors needed a little more sweeping and dry mopping.
1-night trip

2/10

Double charged for the stay. Loud event on that evening and the carpark is quite loud when the windows are open. Breakfast was below the expected standard for such a busy hotel.
1-night trip

10/10

Was amazing
1-night trip

8/10

Nice refurbished room, quite spacious.
3-night trip

10/10

All as one would expect friendly staff, warm welcome with comfortable rooms
2-night trip

10/10

It was nice and clean with friendly staff’s
1-night trip

10/10

Great friendly staff, Good value for momey restaurant and with greatly improved service
2-night trip

6/10

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.
1-night trip

10/10

Amazing
1-night trip

10/10

Great well price food, friendly staff & excellent facilities
3-night trip

4/10

Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.
3-night trip

10/10

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
3-night trip

10/10

Helpful friendly staff, great service and good food in the restaurant.
3-night trip

10/10

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.
2-night trip

10/10

Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++
2-night trip

10/10

Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.
1-night trip

10/10

Welcoming and friendly staff Good restaurant menu
3-night trip

6/10

Brekafast was pretty poor, the eggs are clesrly powder and boiling water, took 5 mins to cool down to an edible level.
1-night trip

10/10

The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.
2-night trip

10/10

Welcoming friendly staff, comfortable and clean room Good food with prompt service
1-night trip

10/10

Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
2-night trip

10/10

several weeks and all have been good
3-night trip

10/10

Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
1-night trip

10/10

Same as the last 4 reviews
3-night trip

6/10

Food was disappointing but hotel and staff very nice
2-night trip