Best Western Premier Heronston Hotel & Spa

4.0 star property
Bridgend hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Best Western Premier Heronston Hotel & Spa

Desk, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Interior
Exterior
Reception
In the city center, Best Western Premier Heronston Hotel & Spa offers an eco-friendly escape. Treat yourself to a body treatment or hot stone massage at the spa, then unwind with free WiFi and a drink from the bar. Guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Spa
  • Gym
  • Bar
  • Electric vehicle charging point
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Cable/satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
Ewenny Road, Bridgend, Wales, CF35 5AW

What's nearby

  • Southerndown Golf Club - 4 min drive - 3.7 km
  • Coed-Y-Mwstwr Golf Club - 6 min drive - 5.0 km
  • Trecco Bay - 13 min drive - 12.4 km
  • Porthcawl Rest Bay Beach - 16 min drive - 14.8 km
  • Royal Porthcawl Golf Club - 17 min drive - 14.8 km

Getting around

  • Cardiff International Airport (CWL) - 36 min drive
  • Wildmill Station - 5 min drive
  • Sarn Station - 10 min drive
  • Bridgend Station - 20 min walk

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Domino's Pizza - ‬3 min drive
  • ‪Cabo Roche - ‬13 min walk
  • ‪Ashoka Tandoori - ‬15 min walk
  • ‪Coast Coffee - ‬12 min walk

About this property

Best Western Premier Heronston Hotel & Spa

When visiting Bridgend, Best Western Premier Heronston Hotel & Spa is a great choice to consider. Guests can indulge in hot stone massages, facials, or body scrubs, and Crane serves breakfast and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Spa services
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Toilet grab bar height (inches): 26
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

Dining

Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 16.95 per person

Renovations and closures

The following facilities or services will be unavailable from August 5 2025 to January 31 2026 (dates subject to change):
  • Sauna
  • Swimming pool
The property will be renovating from August 5 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

Are pets allowed at Best Western Premier Heronston Hotel & Spa?

Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Premier Heronston Hotel & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Best Western Premier Heronston Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3 AM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.

What is there to do at Best Western Premier Heronston Hotel & Spa and nearby?

Best Western Premier Heronston Hotel & Spa has a fitness center and spa services, as well as a garden.

Are there restaurants at or near Best Western Premier Heronston Hotel & Spa?

Yes, there's an onsite restaurant, Crane.

What's the area around Best Western Premier Heronston Hotel & Spa like?

Best Western Premier Heronston Hotel & Spa is in the heart of Bridgend, a short 17-minute walk from Ewenny Priory Church.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Premier Heronston Hotel & Spa Reviews

8.2

Very Good

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

7.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pool was a great and relaxing feature, with many guests enjoying its use and appreciating its cleanliness and amenities. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Breakfast
Restaurant
Bar
Lobby
Bed
Shower
Wedding

Reviews

10/10 Exceptional

All good have stayed here many times now always reliable
PHILIP, 3-night trip

10/10 Exceptional

All good as always
PHILIP, 2-night trip

8/10 Very good

Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.
Graham, 3-night trip

10/10 Exceptional

2 night business trip

All as one would expect friendly staff, warm welcome with comfortable rooms
Timothy, 2-night trip

10/10 Exceptional

3 Night business trip

Great well price food, friendly staff & excellent facilities
Timothy, 3-night trip

10/10 Exceptional

3 night business trip

Helpful friendly staff, great service and good food in the restaurant.
Timothy, 3-night trip

10/10 Exceptional

2 night Business trip

Great friendly staff, Good value for momey restaurant and with greatly improved service
Timothy, 2-night trip

10/10 Exceptional

Was amazing
Josephine, 1-night trip

8/10 Very good

Nice refurbished room, quite spacious.
Jasmine, 3-night trip

10/10 Exceptional

Multi night stay business trip

Welcoming and friendly staff Good restaurant menu
Timothy, 3-night trip

10/10 Exceptional

Spa slippers and some rubbish floating around for length of stay, room 28.
Pauline, 2-night trip

10/10 Exceptional

This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.
Shirley, 1-night trip

10/10 Exceptional

It was amazing the only issue is the floors needed a little more sweeping and dry mopping.
Josephine, 1-night trip

2/10 Poor

Double charged for the stay. Loud event on that evening and the carpark is quite loud when the windows are open. Breakfast was below the expected standard for such a busy hotel.
David, 1-night trip

6/10 Good

Ok

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.
CoachMiles, 1-night trip

10/10 Exceptional

Amazing
paul, 1-night trip

10/10 Exceptional

It was nice and clean with friendly staff’s
ALFRED, 1-night trip

10/10 Exceptional

Solo business trip

Welcoming friendly staff, comfortable and clean room Good food with prompt service
Timothy, 1-night trip

8/10 Very good

Friendly hotel

Nice room. Had vegan breakfast option which is always a plus for me. Small gym but enough equipment for the size
Michele, 2-night trip

10/10 Exceptional

Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.
Richard, 2-night trip

10/10 Exceptional

3 night Business trip

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Timothy, 3-night trip

10/10 Exceptional

Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++
David, 2-night trip

10/10 Exceptional

Peace and relaxation

Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.
Helen, 1-night trip

10/10 Exceptional

3 night business trip

Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service
Timothy, 3-night trip

10/10 Exceptional

The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.
Christopher, 2-night trip