Exceptionally warm and flexible service from the staff!
M
M,1 晚行程
Expedia真实住客点评
10/10 绝佳
2017 年 8 月 12 日
First choice!
Beautiful view / good rooms/wonderful breakfast/ pick-up service
TZU LING
TZU LING,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2017 年 6 月 18 日
We got an upgrade to their newly renovated hotel by the river before we arrived,also using their online check-in and reserved a shuttle service. It was a wonderful experience for us in Zermatt!
the service was really great, and they provide transportation to Zermatt train station. They also provide good price for restaurants in the same group.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2015 年 5 月 18 日
Very nice
The receptionist girl are more professional than those from Tourist Center. more helpful and friendly!
Jim
Expedia真实住客点评
8/10 很好
2014 年 11 月 3 日
A not bad hotel
Convenient with the pick-up service back and forth train station.
Room is spacious and generally clean.
Breakfast was nice.
Lovely hotel with great staff and in a good location.
Steven
Steven,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
This property is part of a small local hotel chain, the family has an incredible story being local to the area from before 1918. While at the hotel, we experienced a village wide blackout and were snowed in. The staff worked quickly to adjust our accommodations and move us to one of their other hotels with emergency power. You can often find members of the family around the different hotels jumping into action to assist staff and make sure all guest are taken care of.
During the power outage, the staff showed true hospitality doing everything they could to make our stay as comfortable and accommodating as possible
Jaimie
Jaimie,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 19 日
No aircon in the property. you have to open windows to get fresh air. I was on grounf and felt unsafe. It we noicy too.
Naeem
Naeem,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Gratis Getränk aus der Minibar
Stefan
Stefan,1 晚行程
Ebookers真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Simon
Simon,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Awesome place. In the center of town. Very nice staff.
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Best hotel in Zermatt
Most wonderful stay at Hotel Daniela!!! All fscilities were over and above what is usually seen. From included morning breakfast to all day snacks to a backpack free of charge to use during your activities the hotel thought of it all!! The spa facility is fantastic and the staff is extremely welcoming and helpful. The attention to details is what would be expected from a 5 star plus establishment but is rarely seen. Hotel Daniela did not fail to exceed expectations and I would not stay anywhere else in Zermatt!