Holiday Inn Express Durban - Umhlanga, an IHG Hotel, is a coastal gem where the ocean meets warm hospitality. Start your day with a free breakfast buffet and unwind by the outdoor pool or explore the garden. With in-room WiFi, dry cleaning services, and helpful staff who receive top marks from guests.
2 Ncondo Place Umhlanga, Umhlanga, KwaZulu-Natal, 4320
What's nearby
Gateway Theatre of Shopping - 5 min walk - 0.5 km
KwaZulu-Natal Sharks Board - 6 min walk - 0.6 km
Umhlanga Lighthouse - 3 min drive - 2.2 km
Umhlanga Main Beach - 4 min drive - 2.9 km
Umhlanga Rocks Beach - 4 min drive - 2.6 km
Getting around
King Shaka Intl. Airport (DUR) - 21 min drive
Airport shuttle (surcharge)
Restaurants
WCafe - 11 min walk
Legacy Yard - 2 min walk
The Barón - 12 min walk
Cacao Chocolate Bar - 13 min walk
KFC - 7 min walk
About this property
Holiday Inn Express Durban - Umhlanga by IHG
Holiday Inn Express Durban - Umhlanga by IHG puts you within a 10-minute drive of Umhlanga Rocks Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness center, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
234 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (ZAR 50.00 per day)
DONE
Transfers
Airport shuttle from 6:00 AM to 9:00 PM*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
What to do
Beach nearby
Golfing nearby
Sailing nearby
Scuba diving nearby
Whale-watching nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2010
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 39
Front entrance ramp
Wheelchairs available on site
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of ZAR 900 per vehicle (roundtrip, maximum occupancy 3)
Late check-out can be arranged for an extra charge of ZAR 1200.00
Children & extra beds
Airport shuttle for children between the ages of 1 and 18 costs ZAR 900 (roundtrip)
Parking
Self parking costs ZAR 50.00 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
Holiday Inn Express Durban Umhlanga
Holiday Inn Express Hotel Umhlanga Durban
Holiday Inn Express Umhlanga Durban
Holiday Inn Express Durban Umhlanga Hotel
Holiday Inn Express Durban Hotel
Holiday Inn Express Durban - Umhlang Hotel Umhlanga Rocks
Holiday Inn Express Durban
Frequently asked questions
Does Holiday Inn Express Durban - Umhlanga by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Durban - Umhlanga by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Durban - Umhlanga by IHG?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Express Durban - Umhlanga by IHG?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Holiday Inn Express Durban - Umhlanga by IHG?
Yes. Self parking costs ZAR 50.00 per day.
Is airport shuttle service offered by Holiday Inn Express Durban - Umhlanga by IHG?
Yes, an airport shuttle is available from 6:00 AM to 9:00 PM on request. The charge is ZAR 900 per vehicle roundtrip.
What are the check-in and check-out times at Holiday Inn Express Durban - Umhlanga by IHG?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of ZAR 1200.00.
Is there an onsite casino at Holiday Inn Express Durban - Umhlanga by IHG?
No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (11-min drive) are both nearby.
What is there to do at Holiday Inn Express Durban - Umhlanga by IHG and nearby?
Have fun with activities like boat tours, scuba diving, and body boarding, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Holiday Inn Express Durban - Umhlanga by IHG?
Yes, there's an onsite restaurant.
What's the area around Holiday Inn Express Durban - Umhlanga by IHG like?
Holiday Inn Express Durban - Umhlanga by IHG is a short 9-minute walk from Gateway Theatre of Shopping and 6 minutes' walk from KwaZulu-Natal Sharks Board.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.6
Location
8.6
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a welcome bonus and very good, with many guests praising its quality and variety. (12 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Breakfast
Room
Location
Value
Food
Reviews
Verified
10/10 Exceptional
Nov 14, 2025
It was a good stay,satisfied with everything!
Celiwe
Celiwe, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Had a fantastic time staying at the holiday inn rooms were very clean.Staff was more than friendly and great customer service definitely stay again
RICHARD
RICHARD, 3-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Great ocean view. No use of pool this time. Staff are amazing - well trained, friendly and so helpful
Susan
Susan, 2-night trip
Verified
10/10 Exceptional
Oct 30, 2025
Spotless rooms and great service
EW
EW, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Breakfast and clean roo
Maseru
Maseru, 5-night trip
Verified
10/10 Exceptional
Jun 23, 2025
It was my first time at the hotel and it exceeded my expectations. Staff were super friendly, the room was very clean and breakfast was delicious.
Elise
Elise, 1-night trip
Verified
10/10 Exceptional
Jun 10, 2024
Amazing stay a with friendly helpful hotel staff.
Ashveer
Ashveer, 1-night trip
Verified
10/10 Exceptional
Jun 19, 2024
very nice property, good staff
Mr Ashwin
Mr Ashwin, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2025
My family and friends had a wonderful time at the holiday in. The staff was very friendly.
Zama-Zulu
Zama-Zulu, 2-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Excellent service
Ekow
Ekow, 3-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Rooms are comfortable and clean, hotel facilities are good. But best of all are the staff - from the cleaners to the restaurant staff to the reception staff. They are friendly and professional and go out of their way to help you. I’ll definitely be back.
Dexter
Dexter, 4-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Excellent service at the front desk! Breakfast was great.
Reshma
Reshma, 1-night trip
Verified
10/10 Exceptional
Apr 24, 2025
Friendly and smiling staff . Completely blown away with excellent servce
Zukiswa
Zukiswa, 1-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Very attentive staff, thank you.
NGONILE
NGONILE, 3-night trip
Verified
10/10 Exceptional
May 30, 2024
Yes, my wife and I enjoyed the stay and staff were very friendly and helpful. will definitely recommend it to family and friends
Clyde
Clyde, 2-night trip
Verified
10/10 Exceptional
Aug 29, 2025
I was very impressed by the staff during my stay at the Holiday Inn Express Durban. Each and every staff member we interacted with was super friendly and very helpful.
I have stayed in many hotels previously however must say this was the best service I experienced in a longs time. Thank you for making my 2 weeks stay with my mum so welcoming
ANANDHAN
ANANDHAN, 11-night trip
Verified
8/10 Very good
Dec 2, 2024
DEFINITELY A PLACE TO STAY IN DURBAN
All staff very courteous , friendly and helpful.
Very nice breakfast. Very clean place and surrounding .
Will definetly come again.
Ahmed
Ahmed, 8-night trip
Verified
10/10 Exceptional
Jun 30, 2025
Pleasant stay
My 2 nights were great, my family enjoyed a lot. Just breakfast on Saturday was times but it was great in all
Tshepiso
Tshepiso, 2-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Efficient staff,rooms are cleaned thoroughly every day by hardworking staff.Thumbs up to cleaning ,cooking and admin staff
Linda
Linda, 4-night trip
Verified
10/10 Exceptional
Nov 2, 2023
Very comfortable and pleasant.
The staff were extremely helpful and very good.Breakfast was really top notch.
Romy
Romy, 1-night trip
Verified
10/10 Exceptional
Aug 3, 2023
Stayed here for four nights. Staff are friendly. Hotel is of a good standard for the price paid. Good breakfast included to
Anthony
Anthony, 4-night trip
Verified
10/10 Exceptional
Feb 13, 2024
The entire facility was in pristine condition. And the staff was very accommodating.
Gerald
Gerald, 4-night trip
Verified
6/10 Good
Sep 14, 2024
Great for short getaway or business
Great spot right amongst all the hustle and bustle of Umhlanaga Ridge. Access to resturants shops spas and much more within 10min. Oceanviews
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 23, 2024
The staff were incredible. So friendly and welcoming
Michael
Michael, 4-night trip
Verified
8/10 Very good
Aug 25, 2024
I had an exceptional stay.staff were excellent and friendly. Only glitch is the shower,very slow water coming through needs to be checked