6/10
I checked in on a Wed evening for two nights. I arrived around 8 and there was a lady talking to a customer. He was upset about something not working in his room. She was dressed sloppily and did not acknowledge me for 10 minutes. Her demeanor & unprofessional appearance was not a good start. The ground were very overgrown & not manicured. The paling was nonexistent and many “work” trucks took up many extra spaces. I’ve stayed in dozens of Holliday Inn Express hotels in my 66 years. Other than the room & halls being clean I was disappointed. This particular location has gone downhill in outside maintenance & the workers are all unprofessional (the ones I encountered). It’s hard to get good help these days! There should be a dress code & be nicely groomed to work the check in desk.
Lisa
2 晚行程