Iberostar Waves Creta Panorama & Mare

Property class: 4
Family-friendly hotel in Mylopotamos with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Bring the kids when you stay at Iberostar Waves Creta Panorama & Mare, and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body treatments. Other highlights include 2 outdoor pools, an indoor pool, and a poolside bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 8 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free children's club
  • Sauna
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Babysitting
  • Terrace

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
The current price is CNY783
CNY966 total
includes taxes & fees
Oct 29 - Oct 30

Why we love this property

Beach bliss awaits
Waves crash just steps from this hotel's doors. A seaside escape with mini golf, basketball courts, and nearby windsurfing adventures.
Work and play paradise
Set in a beachfront location, this hotel blends business with pleasure. Conference spaces meet spa treatments, while tennis courts await after meetings.
Culinary wonderland
This hotel boasts 3 restaurants, a cafe, and 8 bars. Vegan, vegetarian, and organic food options abound, including a vegetarian breakfast.

Room options

Available filters for rooms
Showing 28 of 28 rooms

Family Bungalow, Sea View (2 Adults & 1 Child)

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Bungalow (Waterfront)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Bungalow, Garden View

  • Garden view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed

Bungalow, Garden View

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Bungalow Bay

  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Family Bungalow, Sea View (2 Adults & 2 Children)

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Bungalow, Connecting Rooms (Bay 2+3)

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Sofa Bed

Double Room, Sea View (Priority Location)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Bungalow Panoramic Sea View 2+1

  • Sea view
  • 26 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Bungalow Panoramic Sea View 2+2

  • Sea view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Bungalow, Garden View (2 Adults & 1 Child)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Family Bungalow, Garden View (2 Adults & 2 Children)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Family Bungalow, Garden View (3 Adults)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Family Bungalow, Garden View (3 Adults & 1 Child)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Family Bungalow, Garden View (4 Adults)

  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Family Bungalow Panoramic Sea View Sharing Pool 2+1

  • Ocean view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Bungalow Panoramic Sea View Sharing Pool 2+2

  • Sea view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Bungalow Panoramic Sea View Sharing Pool 3

  • Ocean view
  • 27 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Bungalow Panoramic Sea View Sharing Pool 3+1

  • Ocean view
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Bungalow Panoramic Sea View Sharing Pool 4

  • Ocean view
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Bungalow, Private Pool, Sea View (Panoramic 2 adults)

  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Bungalow, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room, Garden View

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

BUNGALOW TWO BEDS

  • Sleeps 9

BUNGALOW CAPACITY 2

  • Sleeps 9

BUNGALOW CAPACITY 3

  • Sleeps 9

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About the neighborhood

Map
Panormos Beach, Lavris, Mylopotamos, Crete Island, 74100

What's nearby

  • Geropotamos Beach - 9 min walk - 0.8 km
  • Town Beach - 18 min drive - 17.8 km
  • Rethymnon Venetian Port - 24 min drive - 21.3 km
  • University of Crete - 27 min drive - 23.9 km
  • Georgioupolis Beach - 42 min drive - 43.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 56 min drive
  • Ioannis Daskalogiannis Airport (CHQ) - 78 min drive

Restaurants

  • ‪Coffee Boss - ‬4 min drive
  • ‪Cigar Bar - ‬14 min walk
  • ‪Elia Cafe Bar - ‬4 min drive
  • ‪Zeno Lobby Bar - ‬12 min walk
  • ‪The Anchor, Panormo Beach - ‬4 min drive

About this property

Iberostar Waves Creta Panorama & Mare

  • Bring the kids when you stay at Iberostar Waves Creta Panorama & Mare, and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body treatments. Other highlights include 2 outdoor pools, an indoor pool, and a poolside bar.

All inclusive details

  • All-inclusive room rates at Iberostar Waves Creta Panorama & Mare are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Land activities

    • Fitness facilities
    • Volleyball

Entertainment

  • Onsite entertainment and activities

At a glance

Hotel size

    • 454 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Archery
  • Mini golf
  • Shopping
  • Pool table
  • Bicycle tour information
  • Beach nearby
  • Windsurfing nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Sauna
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Water dispenser

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open daily.
Onsite venue #2 - theme restaurant. Open daily.
Zorbas Greek Tavern - Onsite buffet restaurant. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Safes in guestrooms can be used for EUR 3 per day

Renovations and closures

The property is closed between November 1 and April 14.

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Creta Panorama Mare Mylopotamos
Iberostar Creta Panorama Mare Resort Mylopotamos
Iberostar Creta Panorama Mare All-inclusive property Mylopotamos
Iberostar Creta Panorama e My
Iberostar Creta Panorama Mare
Iberostar Waves Creta Panorama Mare
Iberostar Waves Creta Panorama & Mare Hotel
Iberostar Waves Creta Panorama & Mare Mylopotamos
Iberostar Waves Creta Panorama & Mare Hotel Mylopotamos

Frequently asked questions

Is Iberostar Waves Creta Panorama & Mare currently open?

The property is closed between November 1 and April 14.

Does Iberostar Waves Creta Panorama & Mare offer free cancellation for a full refund?

Yes, Iberostar Waves Creta Panorama & Mare does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Creta Panorama & Mare?

Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Iberostar Waves Creta Panorama & Mare?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Waves Creta Panorama & Mare?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Creta Panorama & Mare?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Iberostar Waves Creta Panorama & Mare and nearby?

Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Iberostar Waves Creta Panorama & Mare also has 8 bars and an indoor pool, as well as a sauna and a garden.

Are there restaurants at or near Iberostar Waves Creta Panorama & Mare?

Yes, there are 3 onsite restaurants.

Does Iberostar Waves Creta Panorama & Mare have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

Iberostar Waves Creta Panorama & Mare Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a wide variety of good food with a different theme each day and excellent all-inclusive options. (11 reviews)
  • Multiple pools were available for guests to swim in, including private coves and a public beach nearby. (5 reviews)
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Popular mentions

Food
Service staff
Room
Location
Islands
Children
View
Restaurant

Reviews

Verified review

10/10 Exceptional

Great staff very helpful. Hotel lacked irons and ironing boards in the rooms Television channels were limited and tv didn’t connect to your phone. Unfortunately, there was a foul sewer smell coming from outside the room. Food offering was very good
Verified review

10/10 Exceptional

Loved every second at this hotel. The staff are the stars of the show - nothing is too much trouble, aswell as the lovely new rooms, the gardens, the food, the view - outstanding. I don’t usually got to the same place twice but seriously thinking about coming again next year.
Verified review

10/10 Exceptional

Amazing resort, very friendly and inviting staff beautiful grounds. Lots to do and see. Food was amazing. Great spot for my wife and I during our honeymoon will come back again for sure
Verified review

10/10 Exceptional

A wonderful holiday! Thank you so much to all the staff at Iberostar Creta Panorama e Mare, you are sensational in every way! We felt welcomed by family, we felt at home!
Verified review

8/10 Very good

Liked the gardens and the stunning seaview from roon.
Verified review

10/10 Exceptional

We had an amazing stay, the grounds and coves were so beautiful, water so clear, staff so caring and friendly, plus great food and entertainment program. Thank you and we'll be back😊
Verified review

10/10 Exceptional

Lovely hotel, especially the newly renovated family bungalows. Very friendly helpful staff lovely wide selection of food and plenty to do for the kids and spacious pools. There was an issue with the aircon on the first day but the staff quickly logged it and was fixed by the next morning. Only thing they could improve on would be the pool tables and arcade, very dated most machines were broken but this did not take anything away from the stay which was lovely.
Verified review

8/10 Very good

They offered us a fully new renovated room however was in front of hotel entrance. We saw ocean view from an angle. The non smoking room we asked was fine but 2 neighbors smoked. Biggest issue. No beach!!!!!! Lots of pools and hotel is more for families. Restaurants closed ala carte. Italian restaurant disorganized and food was awful. We left after 2 bites. Buffet closes at 9:30 pm they clear up at 9. Day buffet opens 12;30 and closes 2. No food left for late birds that go to beaches and shop or excursions. The grounds are kept clean and maintained. That’s why we gave it a good rating. Front desk disorganized upon checkin. No checkin counter. It’s a mess and you have to present your passport 3x cause 3 different people bounce you at around. This iberostar does not represent others we’ve been at.
Verified review

10/10 Exceptional

Really enjoyed our stay, my kids loved it. The hotel is lovely and has the most beautiful sunset form our sea view bunglalow and the bar area. The food was great, the all inclusive options were fantasitc and such great value. The cleanliness of the rooms and everywhere was impeccable. Thank you! We will deifnitely be back
Verified review

10/10 Exceptional

It was the best choice for our last week in Greece, after 3 weeks trip around the country. Great facility, great food, great service. Perfect ground base to see Crete, as well. Free towels and sun beds (it was nice surprise after visiting Rhodes before)
Verified review

10/10 Exceptional

Amazing Hols

The stay was amazing. One of the better holidays we've had. The staff was very friendly and helpful. The hotel and the grounds were very clean, and comfortable. Loved everything about the hotel.
Verified review

10/10 Exceptional

The bays for swimming and relaxing are great. It could however do with a few more sun shades and sunbeds by these bays. I also dislike the towels being left on sunbeds early in the morning - and the people not turning up until midday.
Verified review

6/10 Good

The property, room and staff were wonderful. The food, however, was not. Very limited options and on occasion not edible - mainly the chicken. Fish was mainly fine but they don't do a very good job deboning.
Verified review

6/10 Good

We had several problems with getting lost at the property, no signs to orientation where you are. The management especially at night were constantly asking if we were lost again. We have been at other resorts in the Caribbean that were better laid out. But overall we had a family reunion with 36 people for our boy's wedding. Beautiful resort but need manager customer service review policy.
Verified review

8/10 Very good

The resort is a dream. It is unbelievably beautiful, green, with tropical trees (palms) and a very friendly staff. For us, this was a first time in such a huge resort. We were mostly positively impressed. A huge enterprise of staff in different roles are there to help and serve you. Many activities in the resort, although we mainly did not stay in the hotel at the day time, but you can. Mixed audience, both families with kids and young couples, or elderly couples. Mostly German, French, Russian and Polish. We had rented a car, so we mostly roamed in the island of Kreta. Food was delicious and the view on the terrace is amazing. The interior of the room feels old and used compared to the setting and view of the resort. This could have been and should have been improved / renovated. on the first day we had a hard time after finding some hair on the bedsheets, but the staff tried to help us by cleaning again.
Verified review

10/10 Exceptional

We really enjoyed our stay. Wonderful views, beautiful hotel, good food and enough variety, very friendly staff and the most amazing animation team. We arrived quite late at night and the check-in went smoothly and there was even the possibility to get something to eat at the restaurant. One thing that was a bit overwhelming was the amount of information during check-in (opening-closing hours of different restaurants and kiosk, beach towels, etc), especially late at night and after quite a long trip. But the staff kindly explained everything again the next morning and there are also timetables in the elevators and an activities schedule on the screen downstairs. Things we had some trouble with were the sharp edges of the fence around the football field (a hole in the ball and a crying kid after less than 20 minutes) and the loud noise you would hear when the neighbours flushed the toilet. That was something unexpected the first morning, but after that we got used to it. Despite the (to us small) inconveniences, we had a great holiday and we will definitely come back.
Verified review

2/10 Poor

Extremely poor experience

We feel absolutely cheated. We were pronised a room with sea view, under teh pretext of upgrade-they put us in a room with garden view. And more so , manager had said he will follow back up. No follow up. We are making a ceo complaint for the same. Last day the airconditioner in the room stopped working. We had to sleep with out a/c in 90 degeee F weather. We called reception and twice we were promised a tecnician- but no one showed up. Extremely poor service
Verified review

6/10 Good

The property of this hotel is massive, which is absolutely amazing. There’s so much to see and do at the hotel alone. The middle beach was lovely, and the variety of pools made it easy to find a chill place to swim every day. The food was also great at the buffet and BBQ restaurants, as well as at the Zorbas Tavern for lunch. However, the themed dinner at the Zorbas Tavern was awful. The food was absolutely randomly thrown together with no rhyme or reason. The staff at this hotel was also mostly unpleasant, with no desire to provide worthwhile customer service. Most of them appeared as though they didn’t enjoy being around people. The cleanliness of this hotel was also very concerning. Time and time again, we would find extremely filthy dishes and cups in the stacks of “clean” dishes and cups. The floors of most places were also often sticky and unpleasant. The majority of guests here are also unpleasant to be around, as they have no regard for those around them. They’ll make messes, leave trash everywhere, reserve lounge chairs that they’ll only use for an hour of the day at most — and the staff just let them get away with it.
Verified review

8/10 Very good

L’hôtel et l’environnement très propre. L’accueil n’a pas été à la hauteur, réceptionnistes pas très impliqués. Fort heureusement nous avons été reçus par une personne des relations extérieures qui était parfaite
Verified review

10/10 Exceptional

Das Essen im Hotel war fantastisch und vielfältig.
Verified review

10/10 Exceptional

Bel environnement, très propreet bonne cuisine
Verified review

10/10 Exceptional

Sehr schöne und große Hotelanlage für Familien! Wir kommen sehr gerne wieder!
Verified review

10/10 Exceptional

Nous avons passé un agréable séjour - les enfants se sont bien amusés :)))
Verified review

8/10 Very good

Erfahrungen Hotel Iberostar

Zimmer Bungalow war OK. Leider 3 Tage lang ein Problem mit Ameisen im ganzen Raum🤢. Wurde erst nach 3 maligen beanstanden in Ordnung gebracht.😒 Am 5 Tag ist das Wasser in der Dusche nicht bzw. nur sehr langsam abgelaufen. Leider ist die Lage des Zimmers, Parterre und direkt vor einem allgemeinen Pool. Verpflegung und Auswahl waren sehr gut 😀Für ein 4⭐plus Hotel hätte ich mehr erwartet. Am Empfang leider Niemand der Deutsch spricht.
Ameisen Plage im Zimmer
Verified review

8/10 Very good

Schönes Resort und durch die kleinen Bungalow sehr ruhig. Im Inkl Restaurant wäre eine bessere Organisation wünschenswert und das beim Abendessen wenigstens eine Flasche Wasser inkl wäre. Housekeeping kam trotz bitte Nicht Stören Schild rein, das war nicht so schön. Personla war freundlich und sehr bemüht, manchmal sogar zu sehr