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Iberostar Waves Tucán - All Inclusive

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Where to?

Dates

June 2025

26

July 2025

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Lobby sitting area

Breakfast buffet

On the beach, white sand, sun loungers, beach umbrellas

Outdoor wedding area

Overview
Rooms
Location
Policies

Located on a white sand beach, Iberostar Waves Tucán - All Inclusive offers an idyllic retreat. Soak up the sun with scuba diving and kayaking activities or unwind at one of 8 restaurants, including Japanese cuisine. With a spa offering manicures and massages, fitness classes at the gym and free in-room WiFi you'll be living your best life.

Excellent

Popular amenities

Bar
Non-smoking
Free parking

Main amenities (12)

Daily housekeeping
On the beach
8 restaurants and 2 beach bars
2 poolside bars and 5 bars/lounges
Full-service spa
4 outdoor pools
Free children's club
Free supervised childcare
2 outdoor tennis courts
Fitness center
Sauna
Steam room

Feel at home (6)

Children stay free
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Private bathroom

Room options

All rooms

1 bed

2 beds

Showing 22 of 22 rooms

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Terrace/patio

Junior Suite, Oceanfront

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

38 sq m
Beach view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

Wonderful

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room

Very good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

View from room

Premium Room, Beachside

Wonderful

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Flat-screen TV

Junior Suite

Exceptional

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

38 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Terrace/patio

Junior Suite, Oceanfront

Good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 1
1 Double Bed OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Balcony view

Premium Room (Near Pool)

Excellent

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room

Good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Flat-screen TV

Junior Suite

Exceptional

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

38 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed

Balcony view

Junior Suite, Oceanfront (Beach Access)

Good

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

38 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Balcony view

Premium Room (Near Pool)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Balcony view

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Ceiling fan

Private bathroom

38 sq m
Partial ocean view
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Promo)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

View from room

Premium Room, Beachside

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

Sleeps 1
2 Double Beds OR 1 King Bed

Garden view

Premium Room (Tropical View)

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Garden view

Premium Room (Tropical View)

Exceptional

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Air conditioning

Dining table

Free minibar items

Flat-screen TV

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Private bathroom

35 sq m
Sleeps 4
1 Double Bed OR 1 King Bed

Similar properties

7 outdoor pools, pool umbrellas, sun loungers

Pool
Free breakfast
Spa
Free parking

CNY5,802 total

includes taxes & fees

Jul 1 - Jul 2

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About the neighborhood

Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

Xplor Theme Park - 6 min drive - 4.9 km
Playa del Carmen Maritime Terminal - 7 min drive - 3.2 km
Quinta Avenida - 7 min drive - 3.2 km
Playa del Carmen Main Beach - 8 min drive - 3.9 km
Xcaret Eco Theme Park - 11 min drive - 6.7 km

Getting around

Cancun Intl. Airport (CUN) - 53 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

‪Festival Grand Buffet - ‬8 min walk
‪Rosa Roja - ‬5 min walk
‪El Gaucho Steakhouse - ‬5 min walk
‪Cupcake Cafe - ‬6 min walk
‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Tucán - All Inclusive

At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Playacar Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Sailing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

- 350 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
- Free supervised childcare
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free uncovered onsite self parking

Other information

- Smoke-free property

Property amenities

Food and drink

8 restaurants
5 bars/lounges
2 beach bars
2 poolside bars
Swim-up bar
Snack bar/deli
Water dispenser

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities

What to do

On the beach
Tennis
Fitness classes
Yoga classes
Kayaking
Scuba diving
Windsurfing
Shopping
Pool table
Ecotours nearby
Golfing nearby
Snorkeling nearby

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
4 outdoor pools
Bicycle parking
Full-service spa
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Wheelchair accessible
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Smooth flooring in room

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Blackout drapes/curtains
Bed sheets provided

Freshen up

Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone
Desk chair

Food and drink

Dining table

More

Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Composting
Recycling

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.

La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.

Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses eco-friendly cleaning products.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Tucan

Iberostar Tucan All inclusive

Iberostar Tucan All inclusive Playa del Carmen

Iberostar Tucan Playa del Carmen

Tucan Iberostar

Iberostar Playa Del Carmen

Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico

Iberostar Tucan Mexico

Iberostar Tucan Quetzal

Playa Del Carmen Iberostar

Iberostar Tucan All inclusive All-inclusive property

Iberostar Tucan inclusive l C

Iberostar Tucan All inclusive

Iberostar Tucán All inclusive

Iberostar Waves Tucán All Inclusive

Iberostar Waves Tucán - All Inclusive Playa del Carmen

Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Tucán - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Waves Tucán - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Iberostar Waves Tucán - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Japanese cuisine.

What's the area around Iberostar Waves Tucán - All Inclusive like?

Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 4-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 12 minutes' walk from Playacar Beach. Travelers say the area is walkable and good for families.

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Iberostar Waves Tucán - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff

Food

Room

Beach

Restaurant

Buffets

Animals

Wildlife

Drinks

Entertainment

What guests liked

The beach at this property is amazing, clean, and perfect for swimming with a variety of wildlife to observe. (94 reviews)
The pool was described as fabulous, beautiful, and big, with many reviewers enjoying their time by the pool. (61 reviews)
The all-inclusive service offered a wide variety of food options, excellent selection of drinks, and great value for the price. (12 reviews)

From real guest reviews summarized by AI.

10/10

Amazing hotel, excellent food and service.

6-night trip

10/10

The view and food are terrific.

4-night trip

10/10

Lovely resort on a beautiful beach.

7-night trip

10/10

The entertainment was great but still gave you time to relax and enjoy the beach/pool.

5-night trip

10/10

Beautiful property, clean beach, tasty food, great entertainment, perfect location to relax and enjoy nature's beauty.

5-night trip

10/10

I loved the jungle environment maintained on the property! Gives you that tropical feel! Property could use music at swim up bar area as it is somewhat removed from main pool entertainment area.

4-night trip

8/10

I like the jungle park

8-night trip

10/10

Walking the different trails to the pool area

7-night trip

10/10

Love the property and staff. Our third time there-first with our kids who loved it! I told my older daughter about it and she and her family booked today for September!!

5-night trip

8/10

GREAT BEACH! NICE POOL!

7-night trip

10/10

The staff are the best so friendly and helpful the food was sooo good and plenty of it.

6-night trip

10/10

Great place for vacation

7-night trip

10/10

Everything was excellent service, food place 😋

4-night trip

10/10

Thank you.we love that resort.

9-night trip

10/10

a everything there is perfect

2-night trip

8/10

Beautiful grounds and well maintained. Rooms slightly dated.

8-night trip

10/10

My husband and I , stayed for 7 days at the Iberostar Tucan and this was one of the best vacations that we have had at an all inclusive resort. The property is on an amazing beach , food at the restaurants was tasty and wide variety ; rooms were fine, service was great. There were non-motorize watersport offered , which we used everyday , as well as tennis court. Entertainment provided during the day and in the evening was excellent. Spa service /massage was excellent.. Overall, a very enjoyable stay , exceeding expectations and totally worth it. We will come back again.

7-night trip

10/10

The stay was so much fun! Excellent stay !

5-night trip

8/10

We were not happy with our room when we first arrived. It was old and dark and so humid even with the air on that the sheets were wet. We upgraded, for a price of course, and the new room was 100 times better and made our stay enjoyable. We are mom, daughter and 2 year old twins. We always felt safe and the girls enjoyed the kids pool and slides. The staff was awesome and is what really made the trip for us. Food was ok, the beach is beautiful but there was a lot of seaweed which we expected. Pool is very big and clean with a lot of loungers available. It’s cool to see the peacocks, monkeys and other animals at the resort.

4-night trip

6/10

The resort and the service was very good. The animals in a natural environment were a pleasure to watch. Always somewhere to sit around the pool. The only downside was the loud music from the resort itself and the neighbouring resort until 11:00 pm most nights was a turnoff!

21-night trip

8/10

Staff in the restaurants are great. Overall a good place to relax

7-night trip

10/10

Absolutely love the environment, food, and people at this resort.

6-night trip

8/10

Great resort, excellent dinner options. We had a wonderful time!

7-night trip

10/10

Did not get to see the monkeys this time, but we did hear the little guys. Great vacation time

7-night trip

10/10

Upgraded restaurants since our last visit. The food was great.

5-night trip

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