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Iberostar Waves Tucán - All Inclusive

4.5 star property
Luxury beachfront property with spa, near Quinta Avenida

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Photo gallery for Iberostar Waves Tucán - All Inclusive

Relax by the pool surrounded by lush greenery and palm trees, with lounge chairs and thatched-roof structures providing shade.
Property video
Experience the elegant lobby with a high ceiling, polished floor, and ornate column.
Enjoy a meal in our contemporary dining area with a central island and a variety of food options.
Relax by the pool or on the beach, surrounded by palm trees and sun loungers.
Located on a white sand beach, Iberostar Waves Tucán - All Inclusive offers an idyllic retreat. Soak up the sun with scuba diving and kayaking activities or unwind at one of 8 restaurants, including Japanese cuisine. With a spa offering manicures and massages, fitness classes at the gym and free in-room WiFi you'll be living your best life.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 beach bars
  • 2 poolside bars and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Premium Room, Accessible

Cozy retreat with a single bed, table, and chair, complete with a ceiling fan and wall-mounted lamp.

Premium Room, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

Enjoy the ocean view from this balcony with a thatched roof and wicker furniture, surrounded by palm trees.

Junior Suite, Oceanfront

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Cozy retreat with a single bed, table, and chair, complete with a ceiling fan and wall-mounted lamp.

Premium Room (Promo)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Relax in this stylish room with two single beds, a desk, and a table, offering a serene view of palm trees and greenery.

Premium Room

8.2 out of 10
Very good
(121 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

Relax on the shaded balcony with a round table and two comfortable chairs, surrounded by lush palm trees and a distant building.

Premium Room, Beachside

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Relax in this stylish room with a large bed, two sofas, and a small table.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

Enjoy the ocean view from this balcony with a thatched roof and wicker furniture, surrounded by palm trees.

Junior Suite, Oceanfront

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Two single beds with white linens, a nightstand, and a lamp create a cozy space.

Last room available

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Cozy retreat with a single bed, table, and chair, complete with a ceiling fan and wall-mounted lamp.

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Near Pool)

Relax on the balcony with a view of the resort area, featuring a round table and two chairs amidst lush greenery and thatched-roof structures.

Premium Room (Near Pool)

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Relax in this stylish room with two single beds, a desk, and a table, offering a serene view of palm trees and greenery.

Premium Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Relax in this stylish room with a large bed, two sofas, and a small table.

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Enjoy the beach view from this balcony with wicker furniture and a railing.

Junior Suite, Oceanfront (Beach Access)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Near Pool)

Relax on the balcony with a view of the resort area, featuring a round table and two chairs amidst lush greenery and thatched-roof structures.

Premium Room (Near Pool)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Enjoy the beach view from this balcony with wicker furniture and a railing.

Junior Suite, Oceanfront (Beach Access)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Relax in this stylish room with a large bed, two nightstands, and a balcony offering a view of the outdoors.

Premium Room (Pure Wellness)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Cozy retreat with a single bed, table, and chair, complete with a ceiling fan and wall-mounted lamp.

Premium Room (Promo)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Beachside

Relax on the shaded balcony with a round table and two comfortable chairs, surrounded by lush palm trees and a distant building.

Premium Room, Beachside

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Pure Wellness)

Relax in this stylish room with a large bed, two nightstands, and a balcony offering a view of the outdoors.

Premium Room (Pure Wellness)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Relax on the balcony overlooking a lush tropical garden with palm trees, featuring a round table and two chairs.

Premium Room (Tropical View)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Relax on the balcony overlooking a lush tropical garden with palm trees, featuring a round table and two chairs.

Premium Room (Tropical View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Two single beds with white linens, a nightstand, and a lamp create a cozy space.

Last room available

Highlights

Air conditioning
Free cribs/infant beds
Dining table
Free minibar items
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

Map
Avda. Xaman-Ha, Lote Hotelero No 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 4 min drive - 3.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.6 km
  • Xplor Theme Park - 5 min drive - 5.7 km
  • Playa del Carmen Main Beach - 5 min drive - 4.3 km
  • Xcaret Eco Theme Park - 9 min drive - 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/20 km

Restaurants

  • ‪Festival Grand Buffet - ‬8 min walk
  • ‪Rosa Roja - ‬5 min walk
  • ‪El Gaucho Steakhouse - ‬5 min walk
  • ‪Cupcake Cafe - ‬6 min walk
  • ‪RIU Yucatan - ‬7 min walk

About this property

Iberostar Waves Tucán - All Inclusive

At Iberostar Waves Tucán - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute walk of Playacar Beach. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bonsai, one of 8 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Windsurfing
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bonsai - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Mare Nostrum - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Uxmal Restaurante - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Reservations are required. Open daily.
La Hacienda - This restaurant serves dinner only. Reservations are required. Open daily.
Tulum - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Iberostar Tucan
Iberostar Tucan All inclusive
Iberostar Tucan All inclusive Playa del Carmen
Iberostar Tucan Playa del Carmen
Tucan Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico
Iberostar Tucan Mexico
Iberostar Tucan Quetzal
Playa Del Carmen Iberostar
Iberostar Tucan All inclusive All-inclusive property
Iberostar Tucan inclusive l C
Iberostar Tucan All inclusive
Iberostar Tucán All inclusive
Iberostar Waves Tucán All Inclusive
Iberostar Waves Tucán - All Inclusive Playa del Carmen
Iberostar Waves Tucán - All Inclusive All-inclusive property

Frequently asked questions

Does Iberostar Waves Tucán - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Waves Tucán - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Waves Tucán - All Inclusive?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Iberostar Waves Tucán - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Iberostar Waves Tucán - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Iberostar Waves Tucán - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Iberostar Waves Tucán - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (7-min drive) is nearby.

What is there to do at Iberostar Waves Tucán - All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Iberostar Waves Tucán - All Inclusive also has 2 poolside bars, 2 beach bars, and a sauna, as well as a steam room, a picnic area, and a garden.

Are there restaurants at or near Iberostar Waves Tucán - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Japanese cuisine.

What's the area around Iberostar Waves Tucán - All Inclusive like?

Iberostar Waves Tucán - All Inclusive is located on the waterfront in Playacar, a short 4-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 12 minutes' walk from Playacar Beach. Travelers say the area is walkable and good for families.

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Iberostar Waves Tucán - All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Animals
Drinks
Wildlife
Entertainment

What guests liked

  • The beach at this property is beautiful, clean, and great for swimming with a variety of activities and wildlife. (96 reviews)
  • The pool was described as fabulous, beautiful, and big, with many reviewers enjoying their time by the pool. (61 reviews)
  • The all-inclusive service offered a wide variety of food options, excellent selection of drinks, and great value for the price. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excellent location, food, natural environment, on-site entertainment,
Maria D DeLourdes, 8-night trip

10/10 Excellent

Great family destination. We were pleased with the food offerings and activities. It was fun to see the wildlife wandering around the resort. Staff was very friendly and accommodating.
Nia, 6-night trip

10/10 Excellent

Live the location, the greenery
Marisol, 4-night trip

10/10 Excellent

Only negative point was the dirty water (sargassum)
Filip, 5-night trip

10/10 Excellent

Amazing staff. Lots of options for food, and everything our family ate was delicious. Activities were fun too.
Steven, 6-night trip

10/10 Excellent

Very safe and welcoming
armando, 4-night trip

10/10 Excellent

Perfect time
Paul, 5-night trip

10/10 Excellent

The property was beautiful. Great food! Staff were amazing!
Oscar L, 4-night trip

10/10 Excellent

Second time staying here and both were excellent experiences. Beautiful grounds and the staff are so friendly and work so hard. Looking forward to returning soon.
Melissa, 4-night trip

10/10 Excellent

Beautiful property with kind, attentive staff. Our rooms were spotless each day and the grounds are gorgeous. We enjoyed every meal and had top notch service at each restaurant. Beach had some sargassum but the resort seemed to be constantly working to remove it. Only suggestion- our rooms were far from breakfast locations and it would’ve been nice to at least have coffee available closer to beach area.
Jason, 5-night trip

10/10 Excellent

I liked everything except the beach was loaded with see weed and i believe it could have been kept cleaner
Roberto, 7-night trip

10/10 Excellent

I cant express my gratitude with the staff of this resort every one of the staff members went above and beyond to make you feel welcomed and like
Lisbeth, 5-night trip

8/10 Good

Everything was great, the facilities and pools. The bad thing was the people who separate the lounge chairs from the pool area.
Luis Gerardo puente, 3-night trip

8/10 Good

Nice and clean property. Staff is very friendly and helpful.
Jonathan, 5-night trip

8/10 Good

The staff was great. The property is clean and well taken care of.
Tara, 5-night trip

8/10 Good

Food was excellent, 99% of the staff was very helpful and a pleasure to talk to. Only real negative was them trying to push the coupons on you.
Tim, 4-night trip

2/10 Terrible

I did not like anything as soon as we checked in they trying to sell you stuff it was overcrowded. The beach was dirty would not go back ever.
Vladimir, 5-night trip

10/10 Excellent

The whole family had a great time, staff, food and cleanliness was great.
Anthony, 9-night trip

6/10 Okay

Location was good with access to the beach and employees with a good customer service approach. Room was outdated, it has a door between rooms and main door with locks in very bad conditions.
Aleck, 3-night trip

6/10 Okay

Ok
Hugo R, 6-night trip

10/10 Excellent

The staff was very accommodating and the hotel was beautiful.
Esmeralda, 3-night trip

10/10 Excellent

Overall, we enjoyed our stay at Iberostar Tucan, but there are a few things to be aware of. The rooms are quite outdated — some of the light fixtures didn’t work, and there were very few power outlets, which was a bit inconvenient. Other than that, everything was great: the territory is well-maintained, and the overall experience was positive.
Elena, 6-night trip

10/10 Excellent

The animals on property were a big hit for our adult children and ourselves! The dining options were awesome (esp Japonese!) We loved every staff and wish we could have stayed! We were there during a time of high sargassum and this was not even an issue as we had so much to do on property. The beach/sand was still beautiful, the pool was awesome and so many activities. I highly recommend!
Jennifer, 4-night trip

10/10 Excellent

Overall, it was a great stay. Many amenities, beautiful place and staff is amazing. In our bedroom, mini bar was not working properly and no working ice machine - but those were things we managed. Definitely would recommend and go back
Cynthia Rodrigues, 4-night trip

10/10 Excellent

The view and food are terrific.
4-night trip