Does Urban Beach Hotel offer free cancellation for a full refund?

Yes, Urban Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Urban Beach Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Urban Beach Hotel?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Urban Beach Hotel?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (4-min drive) is nearby.

What is there to do at Urban Beach Hotel and nearby?

Urban Beach Hotel has a garden and access to a nearby health club.

Are there restaurants at or near Urban Beach Hotel?

Yes, there's an onsite restaurant, Urban Beach Bistro.

What's the area around Urban Beach Hotel like?

Urban Beach Hotel is a short 15-minute walk from Bournemouth Beach and 4 minutes' walk from O2 Academy Bournemouth.

Urban Beach Hotel, Bournemouth: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 1, 2022

My stay at Urban Beach Hotel was great! The staff were extremely friendly and accommodating. The room was very clean. The hotel was in a great location.

Philippa, 2-night trip

8/10 Very good

Sep 3, 2022

All round the hotel was in the right location for our needs. The only thing was we were in a room in the roof space so it was restricted with head room, so if you got up in the night you had to remember to bend or you would hit your head , recommend when booking request you are on the lower floor as the bedrooms look more roomy and lager especially if you are staying for a few days.

Andrew, 3-night trip

10/10 Exceptional

Jul 11, 2022

It is a lovely welcoming boutique hotel with comfortable rooms providing all I needed for a holiday. The staff are very friendly welcoming and helpful. They will go out of their way to help you that extra step if necessary and are always cheerful even when extremely busy. The food is delicious with lots of variety catering for all needs and very reasonably priced. It is 10 minutes walk from the sea and near to the shopping centre too. It is a popular meeting and eating place for local people but not noisy. Background music is pleasant but does not interfere with conversations. I hope it continues to do well. I give it 10 out of 10 on all counts and am recommending it to everyone!

Rachel, 2-night trip

10/10 Exceptional

May 24, 2022

Birthday weekend

The hotel is indeed very relaxed and we enjoyed the atmosphere very much. Nothing was too much for the very friendly staff. We also had our birthday weekend with family and grandchildren at the Urban Reef restaurant by the beach, fantastic!

Pam, 1-night trip

10/10 Exceptional

Apr 20, 2022

Quirky & comfortable

So enjoyed our stay. A quirky hotel with lots of character. Great breakfast and the most comfortable bed in a lovely, bright, sunny room. Will definitely stay again

Deborah, 1-night trip

8/10 Very good

Sep 6, 2021

Staff are very friendly and the rooms are good value for the money

Aron, 2-night trip

10/10 Exceptional

Aug 25, 2021

Staff were so friendly , had a great stay.

Denise, 1-night trip

10/10 Exceptional

Aug 10, 2021

Excellent stay, staff were friendly and gave fab service. Breakfast and dinner were both very good. Can’t fault Urban Beach and would definitely recommend to others.

3-night trip

10/10 Exceptional

Jul 31, 2021

Nicely decorated, comfortable beds and pillows . Friendly staff always with a smile.

1-night trip

8/10 Very good

Dec 6, 2020

Lovely hotel

Lovely hotel We have stayed many times before the people there are very friendly the rooms are amazing bed was very uncomfortable felt like I was falling of the edge and the heating wasn’t working so was freezing other than that was lovely hotel

Samantha, 1-night trip

10/10 Exceptional

Oct 24, 2020

Made last-minute decision to stay in Bournemouth for the night and this place did not disappoint. The room was a decent size with a super-comfy bed. Staff are really friendly and helpful. Lounge with open-view roof is perfect on a sunny day to enjoy drinks. - The steps to the rooms may be tricky for people with mobility issues. - Parking is on-street only and on a first-come basis.

Ilona, 1-night trip

2/10 Poor

Sep 27, 2020

Toilet Nightmare

The Hotel was clean but service very poor. The Toilet was so small could not sit on and had to sideways put your leg out the door. sink too small water flying out. Asked for extra tea bags and daily water bottles looked at me like I was from another planet !! Riped off for drinks and no parking around the area also very rough area.

Shaun, 3-night trip

10/10 Exceptional

Oct 23, 2019

Friendly boutique hotel

I had a wonderful stay at Urban Beach. Staff were warm and friendly - nothing too much trouble and everything had been thought of - even a DVD stash and wellies for a wander to the beach in bad weather. Room was well furnished, a good size and comfortable too. Food was absolutely superb for dinner and breakfast as well as being good value. Cant wait to stay again. Bonus, it's under 10 mins walk to Boscombe Pier & Beach too.

1-night trip

8/10 Very good

Oct 5, 2019

Urban Reef Boutique Hotel Bournemouth

The hotel was nice, staff friendly food great

Beverley, 1-night trip

10/10 Exceptional

Jul 28, 2019

Lovely stay!

Very welcoming staff and felt very homely as well as a great atmosphere downstairs in the restaurant area in which you could sit inside as well as outside, although we didn’t use the restaurant it was nice to have the option. A 10 min walk from the beach / boscombe pier. Took my boyfriend for his 21st and staff were very upbeat and had friendly touches such as being greeted with glass of champagne due to the occasion. Bedroom was beautiful, as well as the bathroom, very clean, bed comfy, also had a fan for the hot weather. Only good things to say!

Charlotte, 2-night trip

2/10 Poor

Jul 27, 2019

The worst hotel in the world. Reception very bad

The worst hotel in the world. Reception very, very bad. There is no air conditioning. There is only a fan close to the window. The air draws directly from the outside to insect insects and bad odors from the hotel's waste bins under the window

Khalid, 1-night trip

10/10 Exceptional

Jul 17, 2019

Incredible

Fantastic! Very relaxed place! The double room is very big with good amenities, very silent light and ventilated. Big bathroom with shower and bathtub. The staff is awesome, always kind, positive and ready to help. Good located, close to beach and supermarkets in a relaxed neighborhood. They have a incredibly nice restaurant/pub/lounge downstairs.

Vinicius Augusto, 2-night trip

10/10 Exceptional

Jul 4, 2019

A cool spot

This was just cool: cool hotel, cool staff, cool clientele - something between a popular pub and a nicely renovated old pub. I didn't expect it to be so good, and ventured not far - it was far too much fun hanging about. Close to the beach if you need that, but the cocktails are closer to the bar!

Ross, 3-night trip

10/10 Exceptional

May 7, 2019

Highly recommended

I booked to stay near my flat for a tenant check-out. But I also have lots of friends in the area as Bournemouth was my home for 20 years until recently. Urban Beach was somewhere I would have recommended to friends when they came to stay but I'd never stayed myself. The staff are exceptionally friendly and professional. The food is great and their cocktail list is excellent - try the Bramble! I stayed in the single room - it was small but perfectly formed. It had everything I needed and there was a coffee grinder in the hallway to help yourself to. Breakfast was not included in my booking but they served from 7.30 until 11.30 (I think that was right?) and it's a favourite brunch spot for locals.

Sally, 2-night trip

10/10 Exceptional

Feb 25, 2019

Friendly and helpful staff, modern style rooms with nice personal touches.

AM, 1-night trip

10/10 Exceptional

Dec 3, 2018

Great stay

Excellent stay. Checkin was easy and then shown to my room which was clean with all the amenities you need. Only had breakfast on the one day which again was great.Ate elsewhere in the evening as came to see family but food looked really good and was very popular.

2-night trip

4/10 Fair

Nov 3, 2018

I was taken aback to find that the 'pre authorisation' on check in, immediately removed £100 from my account. When i realised the money had been removed i asked the staff who said it would be given back 5 days after i had left ! The hotel was short staffed which meant very slow service and food had been left on the hot plate for way too long. Some staff were friendly and some weren't. The room was nice and modern. I wont be staying there again which is a shame as it used to be a good hotel.

H, 1-night trip

10/10 Exceptional

Aug 24, 2018

Perfect

Great Stay - Nice friendly welcome from staff. They really make an effort. Lovely rooms

Warren, 1-night trip

8/10 Very good

Aug 16, 2018

Really nice atmosphere and lovely staff

One night business trip. Very interesting and modern hotel with nice staff and fabulous food. Single room is very compact but fine for one night with nice additional "extras". My only comment is that the bed & pillows were extremely hard & uncomfortable, otherwise good value for money

Mrs Rebecca J, 1-night trip

8/10 Very good

Mar 23, 2018

Very cool hotel

I spent two nights here on a weekend away for work. My room was very clean and comfortable with everything I needed. I also ate in the bar downstairs one evening and breakfast and it really was amazing, definitely recommended! Charlotte in particular made me feel very welcome and was a most fantastic hostess. My only downside was that you can hear a lot of noise from one room to another and some of the guests were inconsiderately loud but that is hotels for you really. Overall very good and I’ll definitely stay again when in Bournemouth

Amy, 2-night trip

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