When you stay at HOTEL ReONcE Shibuya, you'll be just a 5-minute drive from Shibuya Crossing and Roppongi Hills. Apartments feature kitchenettes, flat-screen TVs, and slippers. Public transportation is close by: Shibuya Station is just 9 minutes by foot.
When you stay at HOTEL ReONcE Shibuya, you'll be just a 5-minute drive from Shibuya Crossing and Roppongi Hills. Apartments feature kitchenettes, flat-screen TVs, and slippers. Public transportation is close by: Shibuya Station is just 9 minutes by foot.
At a glance
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Property size
3 apartments
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Arriving/Leaving
Check-in time starts at 4:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
Property amenities
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
No onsite parking available
Kitchenette
Refrigerator (mini)
Microwave
Electric kettle
Rice cooker
Bedrooms
Bed sheets provided
Bathrooms
Shower
Shampoo
Towels provided
Slippers
Hair dryer
Toilet paper
Entertainment
Flat-screen TV
Laundry
Washing machine
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No elevators
Services and conveniences
Virtual front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Cleaning fee: JPY 14584 per accommodation, per stay
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Also known as
HOTEL ReONcE Shibuya Tokyo
HOTEL ReONcE Shibuya Apartment
HOTEL ReONcE Shibuya Apartment Tokyo
Frequently asked questions
Are pets allowed at HOTEL ReONcE Shibuya?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL ReONcE Shibuya?
Sorry, there's no onsite parking at HOTEL ReONcE Shibuya.
What are the check-in and check-out times at HOTEL ReONcE Shibuya?
You can check in starting at 4:00 PM. Check-out time is 10:00 AM.
Does HOTEL ReONcE Shibuya have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a microwave and a rice cooker.
What's the area around HOTEL ReONcE Shibuya like?
HOTEL ReONcE Shibuya is a short 9-minute walk from Shibuya Station and 11 minutes' walk from Shibuya Crossing.
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Reviews
HOTEL ReONcE Shibuya Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.4
Amenities
9.2
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 22, 2025
Clean, convenient, comfortable
vicki
vicki, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2026
The elevator was a bit small and i had to leave the group downstairs to register BUT once inside it was absolutely perfect for our group. We had 3 adults and 2 kids who adored the bunk bed. All the instructions were on point. It was conveniently located near the 711 and lawsons was just a 9 min walk from Mega Don Q. There's also a liquor store open until 2a. It was clean and bright. Water temp and pressure was good. Laundry in unit was convenient but took a bit long to dry as they do all over Japan. Very spacious. Wanted to extend but they were booked already 😭
Rachel
Rachel, 3-night trip
Verified
10/10 Exceptional
Apr 12, 2025
Very cute place that had everything we needed. It was about a 15 minute walk to the main part of the city & very accessible to convenient stores, restaurants, shopping & the train stations. Will definitely stay here again.
Neil
Neil, 5-night trip
Verified
10/10 Exceptional
Apr 16, 2025
Very comfortable and equipped with everything we needed. Spacious apartment close to Shibuya station. Great communication with host
Liad
Liad, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2025
We loved how spacious this property was for us. (Family of 4 who are pretty all on the taller side). The place felt like home right away. The elevator was quick and efficient, we felt safe and private.
The place had a beautiful source of sunlight and illuminated our place with nice vibes.
At night we heard the fire station a few times but it wasn’t that bad. And only other con is that the address provided is difficult to find for taxi drivers. There is no sign that says hotel re:once anywhere. We ended up using the address of Lawson nearby to get dropped off once or twice using a taxi.
Overall Hotel Re:Once is amazing and I’ll always miss this place. The spacious hotel in Shibuya is so hard to find and we feel blessed to have found this place :)
Lara
Lara, 5-night trip
Verified
6/10 Good
Jul 27, 2025
Location is great for proximity to shopping, restaurant and bars.
No reception area or lobby. You are stuck communicating using a tablet outside the front door. So commmucation is challenging. Especially when they were asking for our passport copies while our luggage was inside because they were kind enough to let us leave them inside when we came too early. So we left the luggages so can go shop and come back. That was very nice of them. But they wouldn't let us open the door to get our passports. Catch 22. All this time 5 of us talking to them by messages in an very small unventilated hot and humid foyer.
Foyer outside the door is 4 x 4 meters with no ventilation - bad during the summer. Elevator is even smaller but has AC. Our floor has a few unclean spots. Extra bedding are stored in some stained containers.
Washer dryer, fridge, stove, microwave, plates, pots and pans, utlentils are useful.
R
R, 3-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Great stay
Edward
Edward, 6-night trip
Verified
10/10 Exceptional
Sep 6, 2025
Very spacious for us and very near Shensen station for an easy transfer to Shibuya.
Ashley
Ashley, 5-night trip
Verified
10/10 Exceptional
Aug 18, 2025
Spacious, clean and its very close to everything “Shibuya” related activities.
Wendell
Wendell, 5-night trip
Verified
10/10 Exceptional
Aug 13, 2025
Great room. Elevator was too small and no hallway. Overall the room was great. It was spacious and clean.
Magdalena
Magdalena, 3-night trip
Verified
8/10 Very good
Jun 9, 2025
Convenient to Shibuya
The check-in is horrible. Make sure you have the phone number ready to call so you can get in. Place is located very close to the heart of Shibuya. It’s loud due to the where it is - price for convenience! No couch but it’s a very functional place if you need four beds in one spot.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Apr 26, 2025
This was a really spacious apartment for our family of four (including two teens). There was extra bedding available in the closet in case you needed it, as well as other useful supplies throughout.
Caveats: There is a fire station a few blocks away so if you’re a light sleeper bring earplugs. And the washer is loud so definitely only run it while you’re away for the day.
Susan
Susan, 4-night trip
Verified
8/10 Very good
Jul 9, 2025
5 nights as a family of 5.
The very cood: Location, location, location. Just 5 min walk from Shibuya Crossing and Station. While still on a relatively quite road. Cant beat the location.
The Good: Clean place. Bright with lot of windows. Had all the basic required amenities. Slept a family of 5 with 3 grownup children comfortably.
The Not So Good:
We couldnt find the place as at forst as there was no signs or property name/number. Second, we didnt receive the access code till.we reach the property and we had to wait in hot and wet conditions (raining) outside till the access go sorted out. The elevator and hall area outside the apartment's door is so smal that only 2-3 people can stand at once. You have the keep the elevator door open to stand 4th or 5th person if togather. So entry was not a plesant experience for us. There are tablet screen next to apartment door with 24/7 help which was quick to sort things out.
The Bad: Dryer in the washer didnt work and we had wet clothes theoughout our stay to be dried on chairs and tables and other hangers. This made the living area congested for us and not fully usable. And the Air Conditioner in the main living area kept turning off despite the settings being continously on. This was not pleasant in the hot weather. The bedroom Air Con worked fine so it did help to manage the overall temperature a bit. We asked for assistance to fix these two things and the help never came so this was very dissapointing.
Nasir
Nasir, 5-night trip
Verified
10/10 Exceptional
May 4, 2026
시부야 및 도쿄 관광에 최적인 위치에요.
룸 상태도 좋고 무엇보다 6인용 식탁이 있어서 저녁에 식사 등을 하기에도 좋아요.