The Swan at Hay Hotel

4.0 star property
Georgian hotel in Hereford with 2 restaurants and bar/lounge

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Photo gallery for The Swan at Hay Hotel

Meeting facility
Property grounds
Garden view
Garden
Exterior
Nestled in a charming setting, The Swan at Hay Hotel offers upscale comforts and warm hospitality. Begin your day with breakfast or unwind at the bar, surrounded by lush gardens and a serene terrace. With in-room WiFi, laundry facilities, and helpful staff previous guests have loved.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage

For families (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY1,037
CNY1,245 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Church Street, Hay-on-Wye, Hereford, Wales, HR3 5DQ

What's nearby

  • Hay Castle - 3 min walk - 0.3 km
  • Hay-on-Wye Library - 4 min walk - 0.4 km
  • The Old House - 4 min walk - 0.4 km
  • The Lion Street Gallery - 4 min walk - 0.4 km
  • The Warren - 9 min walk - 0.8 km

Getting around

  • Cardiff International Airport (CWL) - 102 min drive
  • Builth Road Station - 31 min drive
  • Hereford Station - 32 min drive
  • Cilmeri Station - 33 min drive

Restaurants

  • ‪The Bull's Head - ‬11 min drive
  • ‪The Three Tuns - ‬6 min walk
  • ‪Antur Brew Co - ‬8 min drive
  • ‪Boat Inn - ‬8 min drive
  • ‪Blue Boar - ‬2 min walk

About this property

The Swan at Hay Hotel

The Swan at Hay Hotel puts you within a 15-minute drive of Brecon Beacons National Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Garden Room, one of 2 restaurants, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Georgian hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Archery
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1812
  • Garden
  • Terrace
  • Banquet hall
  • Georgian architecture

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

The Garden Room - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
The Market Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
1812 Bar - This bar specializes in British cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

This property has received its official star rating from Visit Wales.

Also known as

Hotel Hay
Swan Hotel Hay
Hereford The Swan at Hay Hotel Hotel
Swan Hay Hotel Hereford
Swan Hay Hereford
Hotel The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hereford
Swan Hay Hotel
Hotel The Swan at Hay Hotel
Swan Hay
Hereford The Swan At Hay
The Swan at Hay Hotel Hotel
The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hotel Hereford

Frequently asked questions

Does The Swan at Hay Hotel offer free cancellation for a full refund?

Yes, The Swan at Hay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Swan at Hay Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Swan at Hay Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Swan at Hay Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Swan at Hay Hotel and nearby?

Have fun during the warmer months with activities such as archery. The Swan at Hay Hotel also has a garden.

Are there restaurants at or near The Swan at Hay Hotel?

Yes, there are 2 onsite restaurants, featuring British cuisine.

What's the area around The Swan at Hay Hotel like?

The Swan at Hay Hotel is a short 4-minute walk from Hay Castle and 5 minutes' walk from River Wye.

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