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The Ritz-Carlton, Bangkok

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Lumphini Park

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Photo gallery for The Ritz-Carlton, Bangkok

2 restaurants, breakfast, lunch, dinner served; international cuisine - The Ritz-Carlton, Bangkok (Bangkok)
2 restaurants, breakfast, lunch, dinner served; international cuisine - The Ritz-Carlton, Bangkok (Bangkok)
Lobby - The Ritz-Carlton, Bangkok (Bangkok)
2 restaurants, breakfast, lunch, dinner served; international cuisine - The Ritz-Carlton, Bangkok (Bangkok)
Outdoor pool - The Ritz-Carlton, Bangkok (Bangkok)
The Ritz-Carlton, Bangkok features a free kids' club and puts you within a 10-minute walk of Lumphini Park. You can visit the spa to be pampered with Swedish massages, body wraps, or aromatherapy, and Lily's, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The property is just a short walk to public transportation: Lumphini Station is 8 minutes and Lumpini Station is 14 minutes.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Children's club

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate sitting area
The current price is CNY2,988
CNY3,517 total
includes taxes & fees
Jan 11 - Jan 12, 2026

Why we love this property

Relaxing spa getaway
A full-service spa offers daily treatments, from aromatherapy to Swedish massages. The 24-hour gym hosts fitness classes. Relax in the garden or steam room.
Artistic city retreat
Marvel at the garden-view restaurant in this luxury hotel. Explore the on-site art gallery before dining poolside in the vibrant city center.
Foodie paradise
Savor French or international cuisine with garden views at two restaurants. The bars perfectly complement organic, local meals.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Club Room, 1 King Bed (Balcony)

View from room

Club Room, 1 King Bed (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Club Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Balcony)

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Club Room, 1 King Bed (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 50 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Marigold)

Suite, 1 King Bed, Balcony (Marigold) | Frette Italian sheets, premium bedding, free minibar items, in-room safe

Suite, 1 King Bed, Balcony (Marigold)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 127 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Park View

Deluxe Room, 2 Double Beds, Park View | View from room

Deluxe Room, 2 Double Beds, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 50 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View (Balcony)

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Deluxe Room, 1 King Bed, Park View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 50 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Club Lounge Access (Amaranth)

Suite, 1 King Bed, Balcony, Club Lounge Access (Amaranth) | Living room | 65-inch LED TV with digital channels, Netflix, streaming services

Suite, 1 King Bed, Balcony, Club Lounge Access (Amaranth)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 127 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Gardenia)

Suite, 1 King Bed (Gardenia) | Living room | 65-inch LED TV with digital channels, Netflix, streaming services

Suite, 1 King Bed (Gardenia)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 102 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedroom, Balcony, Club Lounge Access (Ritz Carlton)

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Suite, 2 Bedroom, Balcony, Club Lounge Access (Ritz Carlton)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 389 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 3 Bedroom, Balcony, Club Lounge Access (Ritz Carlton)

Frette Italian sheets, premium bedding, free minibar items, in-room safe

Suite, 3 Bedroom, Balcony, Club Lounge Access (Ritz Carlton)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 439 sq m
  • Park view
  • Sleeps 9
  • 3 Double Beds

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9.8 out of 10, Exceptional, 303 reviews
The price is CNY4,483
CNY5,276 total
includes taxes & fees
Jan 20 - Jan 21, 2026
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About the neighborhood

Map
189 Wireless Road, Bangkok, 10330

What's nearby

  • Lumphini Park - 5 min walk - 0.5 km
  • Q House Lumpini - 7 min walk - 0.6 km
  • Embassy of Germany - 9 min walk - 0.8 km
  • Embassy of the United States - 12 min walk - 1.1 km
  • Chulalongkorn University - 15 min walk - 1.3 km

Getting around

  • Don Mueang Intl. Airport (DMK) - 33 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 46 min drive
  • Bangkok Makkasan Station - 6 min drive
  • Wongwian Yai Station - 7 min drive
  • Yommarat - 8 min drive
  • Lumphini Station - 8 min walk
  • Lumpini Station - 14 min walk
  • Si Lom Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪金子半之助 Kaneko Hannosuke - ‬7 min walk
  • ‪Starbucks Reserve - ‬5 min walk
  • ‪Warabi-Mochi Kamakura - ‬7 min walk
  • ‪Tonkatsu Aoki (ทงคัตสึ อาโอกิ) とんかつ檍 - ‬6 min walk
  • ‪% Arabica - ‬5 min walk

About this property

The Ritz-Carlton, Bangkok

The Ritz-Carlton, Bangkok features a free kids' club and puts you within a 10-minute walk of Lumphini Park. You can visit the spa to be pampered with Swedish massages, body wraps, or aromatherapy, and Lily's, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The property is just a short walk to public transportation: Lumphini Station is 8 minutes and Lumpini Station is 14 minutes.

At a glance

DONE

Hotel size

    • 260 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Children's menu

What to do

  • Fitness classes

Working away

  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2024
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 54
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 65-inch LED TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Day bed

What to enjoy

  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Lily's - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Duet By David Toutain - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open daily.
Caleō - Overlooking the garden, this cocktail bar specializes in international cuisine and serves light fare only. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of THB 4000 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Rollaway beds are available for THB 3000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This hotel offers the following experiences at no charge to guests: Thai drumming and dance performances, Ritz Kids floral art, Tai-Chi classes, and immersive nature walks available on select days throughout the week.

Also known as

The Ritz Carlton, Bangkok
The Ritz-Carlton, Bangkok Hotel
The Ritz-Carlton, Bangkok Bangkok
The Ritz-Carlton, Bangkok Hotel Bangkok

Frequently asked questions

Does The Ritz-Carlton, Bangkok offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Bangkok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Bangkok?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.

Are pets allowed at The Ritz-Carlton, Bangkok?

Sorry, pets aren't allowed.

Is parking offered on site at The Ritz-Carlton, Bangkok?

Yes, there's free self and valet parking.

Is airport shuttle service offered by The Ritz-Carlton, Bangkok?

Yes, an airport shuttle is available. The charge is THB 4000 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Bangkok?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Ritz-Carlton, Bangkok and nearby?

Onsite recreation at The Ritz-Carlton, Bangkok includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ritz-Carlton, Bangkok also has 2 bars and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near The Ritz-Carlton, Bangkok?

Yes, there are 2 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

What's the area around The Ritz-Carlton, Bangkok like?

The Ritz-Carlton, Bangkok is in Sukhumvit, a short 8-minute walk from Lumphini Station and 6 minutes' walk from Lumphini Park.

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Reviews

The Ritz-Carlton, Bangkok Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of fresh and delicious options, making every morning a delightful experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel with balcony
Daniel, 2-night trip

10/10 Exceptional

One of the best city hotels we have been to. Super modern, very central, very clean, super friendly, personal, and very helpful concierge. We will for sure come back!
Alessia, 3-night trip

10/10 Exceptional

Excellent service and hotel better than wallsorf Astoria . This hotel service , rooms , dining were excellent. The staff were so polite and accommodating I would stay again
yasmeen, 8-night trip

10/10 Exceptional

Elegant
John, 2-night trip

10/10 Exceptional

Had an amazing stay at The Ritz-Carlton Bangkok! The staff were exceptionally friendly and attentive throughout my visit. The breakfast selection was outstanding; one of the best we’ve had, with plenty of variety and top quality. Beautiful rooms, great facilities, and world-class service all around. Highly recommended!
Andrew Han Joo, 4-night trip

10/10 Exceptional

Very new hotel at an excellent location. Awesome breakfast. It will be better if SPA menu can be accessed easily
Chen, 2-night trip

10/10 Exceptional

Absolutely beautiful hotel. The views of the Marina Bay are breathtakingly beautiful. The staff are very eager to serve you and create a harmonious environment. So close to attractions, shopping and dining.
John, 3-night trip

10/10 Exceptional

Staff is incredible and anticipated our needs every time! The food was something out of a movie, so good!
Stephanie, 3-night trip

10/10 Exceptional

Happy stay in this hotel !!
Satoshi, 2-night trip

8/10 Very good

Slightly removed from the main areas of activity, but an excellent property overall. The staff is just outstanding!
Anuj, 2-night trip

10/10 Exceptional

Just perfect.
2-night trip

10/10 Exceptional

I’ll be back. Amazing service. Reminds me of Maldives. You’ll be spoiled after this.
nicolas, 3-night trip

10/10 Exceptional

We have a great experience
Valentina, 2-night trip

10/10 Exceptional

Memorable Experience

Our stay at this hotel was simply outstanding. Even though the property already holds an almost perfect ranking, both the hotel itself and especially the Club Lounge staff managed to exceed all expectations. The facilities were modern, spotlessly clean, and maintained to the highest standard. The atmosphere struck a wonderful balance - relaxed yet refined, making it easy to feel both comfortable and included. A heartfelt thank you to entire team for creating such a memorable experience. This hotel truly deserves every bit of its excellent reputation.
Mika, 11-night trip

10/10 Exceptional

Excellent hotel to stay at. The staff were exceptionally service oriented and very friendly. The room was spacious and clean. Bed could have been firmer but it’s better than the other hotels I’ve stayed at over the past months.
Sumei, 3-night trip

10/10 Exceptional

Fabulous

Fabulous and the ladies and gentlemen are terrific hosts
Richard, 2-night trip

10/10 Exceptional

Overall lovely stay

The hotel is new, location wise amazing views of Lumphini park. Also it’s next to One Bangkok so it’s convenient. Breakfast was very good with wide variety. Service could be improved as it was busy at times and they seem to be overwhelmed, but I think with time will get better. Overall would recommend this hotel.
Zahra, 2-night trip

10/10 Exceptional

It was one of the best hotel stays we have had in a long time. Excellent hotel and staff and amenities were first class. The Manager, Lewis, is one of the best I have ever come across. Well done, and we will definitely return and recommend to our friends! Thank you all so much!
Jana, 7-night trip

10/10 Exceptional

An amazing property and friendly staff. Overall such an great time and fell in love with the entire experience. The breakfast was amazing and the bar also amaZing as well. Amazing. Amazing. Amazing.
Terrance, 4-night trip

10/10 Exceptional

Great place

Great new hotel. Top class hospitality from every member of staff everywhere. Welcome guys - helpfull and always in great mood, very profesional concierge team, reception best welcome ever - forgot the name of our lady host, she was excelent and very profesional trully dedicated, top 3 breakfast world wide congratukation to chef and his team in the kitchen and serving staff, all very well qualified, hope to be back.
Jacek, 3-night trip

8/10 Very good

Good and new Hotel

Brand new Hotel - not all facilities open yet. Elegant and fresh interior. Pool water far too cold.
Frederic, 1-night trip

8/10 Very good

Very noisy
Miriam, 3-night trip

10/10 Exceptional

I’ve been fortunate to stay at several Ritz-Carlton properties, but this is easily one of my favourites. From the moment you arrive to the moment you leave, every detail, from the warm ambience and elegant decor to the exceptional staff - reflects true world-class hospitality. A special thank you to team members like Nana at breakfast and the lovely lady who greeted us upon arrival (I wish I remembered her name). Every interaction was kind and genuine. One standout feature was the thoughtfully designed separate women’s and men’s sauna and whirlpool area, which includes a serene Himalayan salt room with heated day beds and even a tiny rinse dryer for wet swimwear—every detail has clearly been considered for guest comfort. Thank you to the entire team for such a memorable stay.
Afsana, 1-night trip

10/10 Exceptional

I think the hotel itself is a high-end one. I was not lucky enough to be given a room which had problems with air conditioning and the door to the balcony was broken. The life was installed with detectable buttons but the same lift was not functioning However, the staff members were helpful and enthusiastic in giving help.
P, 1-night trip

4/10 Fair

4star not 5 star

It's a nice hotel but nothing more special than other 5star rayed hotels in the area i.e. Marriott Surawongse, JW Marriott Bangkok, Hyatt Regency Bangkok are just as nice for a better price. I stayed at this Ritz-Carlton for 7 nights and although some staff try their best to be accommodating, the overall experience is not the "Ritz experience". The breakfast buffet is very limited compared to the above hotels or other 4star hotels. I got a package including breakfast but I wouldn't want to pay for it seperately. The dinner was very nice at the Lily's restaurant. When I dispute charges during checkout of $200+ laundry charge when they initially said it was complimentary, the response was "We cannot release your luggages unless you pay for it."
Sooyoung, 7-night trip