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Sutton Hotel Hakata City

3.0 star property
Central hotel with restaurant, connected to the convention center, near Canal City Hakata

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Photo gallery for Sutton Hotel Hakata City

Desk, free WiFi, bed sheets
Interior entrance
Breakfast served, Japanese cuisine
Interior entrance
Lobby
In the heart of Hakata, Sutton Hotel Hakata City combines modern convenience with a warm welcome. Take advantage of dry cleaning services, dine at the on-site restaurant and stay connected with in-room WiFi. Previous guests rave about this hotel's helpful multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
The current price is CNY329
CNY398 total
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking | Desk, free WiFi, bed sheets

Hollywood Twin, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Superior Twin Room, 2 Twin Beds, Non Smoking | Desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

8.4 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Desk, free WiFi, bed sheets

Family Suite, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed - twin
Hair dryer
Shower/tub combination
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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  • Air conditioning
  • 24/7 front desk
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About the neighborhood

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Canal City Hakata - 8 min walk - 0.7 km
  • Marine Messe Fukuoka - 3 min drive - 4.0 km
  • Port of Hakata - 4 min drive - 3.0 km
  • Ohori Park - 4 min drive - 3.9 km
  • Mizuho PayPay Dome Fukuoka - 6 min drive - 6.9 km

Getting around

  • Fukuoka Airport (FUK) - 4 min drive
  • Ariake Saga Airport (HSG) - 56 min drive
  • Hakata Station - 5 min walk
  • Yakuin Station - 19 min walk
  • Tenjin Station - 21 min walk
  • Kushida Shrine Station - 12 min walk
  • Gion Station - 13 min walk
  • Watanabe-dori Station - 18 min walk

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪山﨑酒店 - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪焼売酒場いしい 博多店 - ‬2 min walk
  • ‪博多担担麺大吉 - ‬1 min walk

About this property

Sutton Hotel Hakata City

At Sutton Hotel Hakata City, you'll be just a 5-minute drive from Canal City Hakata and Marine Messe Fukuoka. For a bite to eat, guests can check out Yakitori Sumiyoshi, which serves Japanese cuisine and is open for breakfast. Also, Hakataza Theatre and Fukuoka Anpanman Children's Museum are just a 5-minute drive away. Public transportation is just a short walk: Kushida Shrine Station is 12 minutes and Gion Station is 13 minutes.

Languages

Chinese (Mandarin), Japanese

At a glance

DONE

Hotel size

    • 162 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 33 ft (JPY 1400 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Yakitori Sumiyoshi - This bistro specializes in Japanese cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Parking

  • Parking is available nearby and costs JPY 1400 per night (33 ft away)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a daily storage fee for 2 or more pieces of luggage or packages.

Also known as

Hakata City Hotel
Sutton Hakata
Sutton Hakata City
Sutton Hakata City Fukuoka
Sutton Hotel Hakata
Sutton Hotel Hakata City
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel
Sutton Hotel Hakata City Fukuoka
Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Does Sutton Hotel Hakata City offer free cancellation for a full refund?

Yes, Sutton Hotel Hakata City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutton Hotel Hakata City?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Sutton Hotel Hakata City?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Sutton Hotel Hakata City and nearby?

Recommended spots to visit include Canal City Hakata (8-min walk) and Port of Hakata (1.9 mi), along with Marine Messe Fukuoka (2.1 mi) and Ohori Park (2.6 mi).

Are there restaurants at or near Sutton Hotel Hakata City?

Yes, Yakitori Sumiyoshi offers Japanese cuisine.

What's the area around Sutton Hotel Hakata City like?

Sutton Hotel Hakata City is in Hakata Ward, a short 4-minute drive from Fukuoka Airport (FUK) and 8 minutes' walk from Canal City Hakata.

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Sutton Hotel Hakata City Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

great
SHINJI, 1-night trip

8/10 Good

Very good location from Hakata station, toilet is spacious compared to other hotels in Japan.
Agatha, 2-night trip

10/10 Excellent

Pretty good service overall
Luis, 1-night trip

10/10 Excellent

Thoroughly enjoyed my 7 night stay, my only complaints were that it was a little dusty in some areas and there was only a microwave in the lobby. Otherwise a comfortable stay with great access to Hakata station and right across from a 23hr affordable food spot (Sukiya)
Kelvin, 7-night trip

6/10 Okay

The beds are hard as a rock. My hips are still soar 24 hours later.
Mark, 2-night trip

6/10 Okay

500m or so from the main train station. So rougky 5 minute walk. Which is very handy if youve got heavy or lots of luggage. Only stayed here for 2 nights and wasnt there a lot. The room seemed very dated and a bit unkept. Chipped desks and chairs, hair in the showers which weren't mine. Not the nicest hotel but it did what i needed it to and it had a fridge which was very handy. Location made it very convenient for me, so wasnt the end of the world. Not the worst hotel ive stayed in but far from the best
Shaun, 2-night trip

10/10 Excellent

Rooms are good size. Staffs are friendly. Breakfast is very good. Location is great.
vanessa, 4-night trip

10/10 Excellent

very good price, location and service
1-night trip

2/10 Terrible

Rooms has central air conditioning only, ie you can't control how cool or hot in your room. If they have heat on, your room can be very uncomfortablely hot like an apartment building with heat on in the winter months.
Michael, 2-night trip

4/10 Poor

Beds are the equivalent of sleeping on a plywood floor with a blanket. The "airconditioning" was non existent. Upon entering our room on the 11th floor we were greeted with a temperature or 28C. Turned on the AC however no reprieve from the heat was given. The only thing we had was the window which did only opened a few Inches. The room was clean ish. The shower head was not connected to the hose. I was able to fix that. The fridge although keeps items cool generated a ton of heat to the room adding to our discomfort. Despite asking the front desk about the airconditioning the response was the a/c wasn't available yet. This hotel is only suitable for one night.
Brad, 1-night trip

4/10 Poor

Not Great

You cannot control the A/C so it gets VERY hot. There is no parking, you have to pay for extra pillows and the Internet is pretty much useless at times, even at 6am. not great
Greg, 1-night trip

8/10 Good

Very poor WiFi

Good: #1, size, more spacious than regular Japan hotel rooms #2, location, walkable distance from Hakata Station #3, shower, bigger bathtub Bad: #1, WiFi, horrible signal #2, breakfast, just so so #3, windows, locked so no fresh air or ventilation
2-night trip

4/10 Poor

Fancy looking but that's about it...

This hotel looks like it's going to be one of them fancy ones... but it's not. First of all the Internet is terrible. They have a note on each floor about "rush hour" but really, it's hit and miss. A lot of miss... The A/C, even on high wasn't enough for 37C outside and we were sweating inside the room so we had to request a fan for the room. If you want an extra pillow that's Y200, I don't know for you, but I never paid for an extra pillow before (they only provide 2 per bed, so 1 each, in our situation) The staff is really nice and friendly and speak some English. Shower is small but good. Laundry is also very efficient and convenient. There is no parking, they said we could stop in front of the hotel, but the traffic was heavy and felt like it would be mean to others so we went to the (super cheap) parking behind the hotel and carried our stuff.
Mention about the bad Internet.
Greg, 2-night trip

8/10 Good

廊下の声が部屋に聞こえたこと以外は気になる点はありません。 清潔で快適に過ごせました。
Kai, 2-night trip

8/10 Good

全般的に良かった。
SHINICHIRO, 1-night trip

6/10 Okay

部屋は少しくたびれているが広い。
SATORU, 3-night trip

10/10 Excellent

建物は古いですが、客室内がフローリングなところが良いです。水回りが新しく清潔なのも良かったです。シャワーの水圧がやや弱いかなと思いましたが充分です。 博多駅からも徒歩圏内、マリンメッセ方面行きのバス停は目の前、コンビニも近くに2軒あって便利でした。
Yasuo, 1-night trip

6/10 Okay

また利用したいです。
YUKINO, 1-night trip

4/10 Poor

駅近で部屋も広くて過ごしやすかったのですが、バスルームの排水が悪くてシャワーを出していたらお湯が数センチも溜まってしまった。
??, 1-night trip

8/10 Good

よかったです。
Tetta, 1-night trip

8/10 Good

駅から近い
Takashi, 1-night trip

10/10 Excellent

フロントの方が笑顔でとても感じが良かったです 室内もとても清潔で広々としてました バストイレはリフォームしたのか、綺麗でとても広くて洗面台も広々としていて大満足です 娘と泊まったのですが、ゆっくり寝れて大大大満足でした また、機会があれば是非泊まりたいと思います
Watanabe, 1-night trip

8/10 Good

博多駅から歩いて10分くらいの位置だしメイン通りに接しているので分かりやすく、利便性もまあまあだった。宿泊費もリーズナブルで満足感はありました。ただ一つ難を言えば、私の宿泊した部屋の換気扇の音がうるさくてファンのスイッチを最小にしてしのぎました。他は言う事ないです。
Takumi, 1-night trip

10/10 Excellent

古い作りは感じますが清潔です。 ただベッドが硬いこととベッドが動くことが気になりました。 床が板張りなのは、良いですね。
TAKAKO, 1-night trip

6/10 Okay

ベットが硬すぎて眠れませんでした。身体が痛くて痛くて。。
kaori, 1-night trip