Crowne Plaza Madrid Airport by IHG

4.0 star property
Madrid hotel with restaurant and 24-hour fitness

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Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Exterior
Restaurant
1 bedroom, premium bedding, minibar, in-room safe
Restaurant
Near IFEMA, Crowne Plaza Madrid Airport offers a sophisticated stay with modern comforts. Unwind in the 24-hour gym, connect to WiFi, or indulge in delicious meals at the on-site restaurant. Helpful staff and multilingual support make your stay seamless.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Airport transfer
  • Non-smoking
  • Laundry facilities
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Conference center
  • 7 meeting rooms
  • Airport drop-off service
  • 24-hour front desk
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is CNY713
CNY784 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Taste of the Mediterranean
Delve into Mediterranean cuisine at this hotel's restaurant. A buffet breakfast adds a delightful start to each culinary day.
Dreamy sleep elements
Hypo-allergenic, premium bedding with blackout drapes create a perfect sleep haven. The in-room minibar adds convenience to this luxurious setup.

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(58 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022

What's nearby

  • Aquopolis - 2 min drive - 1.8 km
  • IFEMA - 7 min drive - 9.2 km
  • Bernabéu Stadium - 14 min drive - 15.4 km
  • Gran Via - 15 min drive - 17.6 km
  • Puerta del Sol - 16 min drive - 18.3 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Coslada Station - 7 min drive
  • Torrejon de Ardoz Station - 8 min drive
  • San Fernando Henares Station - 20 min walk
  • Airport drop-off service

Restaurants

  • ‪Great Room - ‬19 min walk
  • ‪Marriott Executive Lounge - ‬19 min walk
  • ‪Champions Bar - ‬7 min drive
  • ‪Sushi Shunkichi - ‬4 min drive
  • ‪AP Hotel & Parking Madrid Aeropuerto - ‬11 min walk

About this property

Crowne Plaza Madrid Airport by IHG

At Crowne Plaza Madrid Airport by IHG, you'll be within a 10-minute drive of Riyadh Air Metropolitano and IFEMA. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Also, El Retiro Park and Bernabéu Stadium are within a short drive. The helpful staff and airport proximity get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 18 per day)
    • Secured covered onsite extended parking (EUR 64 per week)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
    • Free offsite parking nearby
DONE

Transfers

    • Airport drop off from 6:00 AM to 10:00 AM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Room service (limited hours)
  • Water dispenser

Working away

  • 7 meeting rooms
  • Conference center (3692 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 35
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs

Special features

Dining

Prema Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 13 for children
  • Airport shuttle service is offered for an extra charge of EUR 5.00 per person
  • Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 18 costs EUR 5.00

Parking

  • Covered self parking costs EUR 18 per day
  • Covered extended parking costs EUR 64 per week
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Does Crowne Plaza Madrid Airport by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Madrid Airport by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Madrid Airport by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Madrid Airport by IHG?

Yes. Self parking costs EUR 18 per day. Extended parking costs EUR 64 per week. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Crowne Plaza Madrid Airport by IHG?

Yes, a shuttle from the hotel to the airport is available from 6:00 AM to 10:00 AM on request. The charge is EUR 5.00 per person.

What are the check-in and check-out times at Crowne Plaza Madrid Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Crowne Plaza Madrid Airport by IHG?

No, this hotel doesn't have a casino, but Casino de Madrid (15-min drive) and Casino Gran Via (15-min drive) are both nearby.

What is there to do at Crowne Plaza Madrid Airport by IHG and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Crowne Plaza Madrid Airport by IHG?

Yes, there's an onsite restaurant that offers Mediterranean cuisine.

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Reviews

Crowne Plaza Madrid Airport by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as excellent, good, and hearty with a large selection of options. (28 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Airport
Room
Restaurant
Shuttle
Breakfast
Location
Food
Bed
Taxi

Reviews

10/10 Exceptional

Overall very comfortable stay.
Steve, 2-night trip

10/10 Exceptional

Everything was perfect and the bathroom was large
Jonathan, 1-night trip

10/10 Exceptional

Slept like a baby!! Wonderful room, bed ambiance!
Ligia, 2-night trip

10/10 Exceptional

Excellent staff, excellent hotel room…
Fernando, 1-night trip

10/10 Exceptional

The staff were welcoming and friendly. The room was clean and comfortable. Great breakfast.
1-night trip

10/10 Exceptional

Spacious rooms are a welcome change from most small European hotels. Food was surprisingly refined for an airport hotel. Although not a deal-breaker, the hotel is farther away from the airport as you might think.
Eduardo, 1-night trip

4/10 Fair

Shuttle bus was not working when I landed in Madrid, the hotel is rather far from the airport and I had to pay 24€ for the taxi, besides wasting time looking for the shuttle bus and calling the hotel. No restaurant or anything around. Better to stay in the city then.
RODRIGO, 1-night trip

10/10 Exceptional

Staff were friendly, the room was in great condition, bar/restaurant was welcoming & food excellent. Breakfast the next day was excellent too: fresh & great range. We only stayed a night between arriving in Spain & heading north but it was convenient & a great experience. Highly recommend.
Jacqueline, 1-night trip

10/10 Exceptional

Excelente
Javier, 1-night trip

8/10 Very good

Good. Breakfast was not worth $20 for the buffet
Ana, 1-night trip

10/10 Exceptional

Very convenient to be close to the airport. Staff was very attentive and helpful
Cynthia, 1-night trip

10/10 Exceptional

Great airport hotel. Stayed for 1 night. I just found it harder to get to compared to others but that may have been the fault of my GPS. Restaurant was good
Julie, 1-night trip

10/10 Exceptional

Convenient from the airport then onto Madrid.
Diana, 1-night trip

8/10 Very good

The property was great; however, the location was not ideal and offered limited dining options. Walked around the neighborhood, but would not recommend it since there were abandoned buildings, trashed, etc.
Elian, 1-night trip

6/10 Good

A bit noisy from the airport
Michelle, 1-night trip

8/10 Very good

There was
DR . PIERRE, 1-night trip

8/10 Very good

Staff were extremely nice and very helpful. As I was traveling on my own for the first time I felt very safe there
Sandra, 3-night trip

10/10 Exceptional

Wonderful stay

My flight arrived after midnight, but I could smoothly check in. The room was clean and quiet. Since my arrival was very late, I couldn’t buy anything at the airport and I was tired. I appreciate the complimentary water packs. Breakfast was also good. If they have a 24-hour store in the hotel, it will be better for those who arrive late (many products in a vending machine were already out when I arrived).
1-night trip

10/10 Exceptional

Excelente
francisco, 1-night trip

6/10 Good

Issue with neighbouring properties being occupied by squatters. No convenient stores nearby.
Simon, 3-night trip

10/10 Exceptional

A nice hotel Shame the pillows were very soft
Martyn, 1-night trip

8/10 Very good

Nice room. Very spacious and clean. The bed was comfortable. It was frustrating that the shuttle to the airport was not available.
Les, 1-night trip

10/10 Exceptional

Great for a quick stop

Second trip to Madrid. Rented a vehicle on this trip. We had to take the shuttle until the rental car opened. You should call if you are arriving late. Took 45 mins to get a shuttle. The hotel is great but if you don’t have a vehicle I would stay closer to the metro stations. Fantastic service. I would definitely stay again but only with a car.
Anthony, 1-night trip

6/10 Good

Breakfast was terrible, could use some change
Bennish, 3-night trip

4/10 Fair

I am disappointed at Expedia for recommending and listing this hotel. A very old building with a bad smell, many mosquitos and an unsafe elevator which dropped three floors to -B2 level while I was inside it. The staff were friendly and the breakfast was good. Unfortunately I would have to rate this hotel as unsafe and unreliable.
Schahrzad, 1-night trip