Room was nice and updated, but did NOT have a microwave or availability of an ice machine to make ice. Those are standard hotel amenities that should be available instead of pushing you to pay to get food at the restaurant.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 6 日
I would recommend
This resort represents a great value. Most areas were solidly very good for the price we paid for a summer stay. The grounds were naturally beautiful. We enjoyed the UP sports hall of fame in the restaurant. Prime rib on Saturday night was quite good and well priced but accompanying potatoes were nearly raw. Kitchen staff may need a bit more training to work that out.
Joan
Joan,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Room was NOTHING like the picture. overpriced!
Did not try the restaurant or bar due to the negative reviews of it from locals so I can’t comment on that.
The good- Bed was very comfortable and it had a nice view from the balcony. The pool room/sauna/locker area is well maintained and the front desk has fresh towels for the pool. They will also give you warm cookies anytime you ask. The staff was very friendly.
Now the bad - it was about $150 a night for a double room. It was so tiny and the air conditioner was so small it never stopped but never got below 70. The walls are very thin and you can hear everything going on in the hall or rooms next door. They allow dogs and there was one across from the room with a super loud bark. A group of golfers stayed near my room and were up super late on a Sunday night even though quiet time is ten pm.
Several things were in need of repair in the room, tissue holder broken, toilet paper holder came off the wall, no microwave in the room, no ice bucket. Paint was covered in stains when shined with a blacklight. Bathroom trim was starting to peel. Shower knob was shin high and the shower was tiny with no doors so water went all over the floor if you used it. It took at least five minutes to get hot water. The main lights in the room and bathroom are super bright you almost need sunglasses. The bathroom light shines right on the bed so you’ll blind anyone trying to sleep.
No dresser in the room and it had a very strange layout, smaller than a studio apartment.
No receipt
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Justin
Justin,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Too quick expansion
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Would stay there again
The little cabin we stayed in was clean and comfortable, two minutes away from the main lodge, everyone we dealt with there was very friendly
Jeffrey
Jeffrey,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Vickie
Vickie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 25 日
Pine Mountain Service went downhill
The A/C was not working, and the outside temp was in the 90's. Could not sleep. The shampoo/conditioner/liquid soap dispensers were broke so I had to physically remove them from the wall to use them. The service in the restaurant was terrible for both my dinner and breakfast. I was ignored by wait staff. My breakfast was not what I ordered and was burnt.
JEFF
JEFF,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Felicia
Felicia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Great stay!
We had THE BEST stay with our dogs in cabin 5! The cabin was spacious, accommodating and so clean. Our ONLY complaint was the corners of the bed frame were very sharp and stuck out. We all skinned our legs at some point! I wish the dog fee wasn’t so much, but we will be back!
Ashley
Ashley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Ross
Ross,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Highly Recommend!!
We stayed in the new cabins, and the 2Br unit was perfect. Plenty of space and a wonderful retreat to come home to! Would highly recommend! We will be back.
Elissa
Elissa,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Nice place for a getaway
Older place but nicely renovated. Restaurant food was sub par, staff was good but food was ok...
Jim
Jim,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Shower was well tiled and modern!
Food in restaurant was excellent.
George
George,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Jonelle
Jonelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Dog friendly mountain getaway
We thoroughly enjoyed our stay. Everyone was extremely kind and helpful. The best thing is how pet friendly they are. Everyone loved our dog and he was happy to get the attention. They even gifted us dog bowls and treats when we checked in.
The grounds are beautiful and the mountain is fun to explore. We took the stairs to the top of the ski jump and the view is breathtaking. Overall, it's a beautiful resort with character and a little something for everyone.
John
John,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 26 日
sludge came up from the drain in shower, I showed pics to staff and no response. also they gave us the wrong wifi to our cabin and couldn't fix, so couldn't work all night.
kenyon
kenyon,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Debbie
Debbie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 10 日
It was very quant and just what it pictured.
Rachel
Rachel,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 4 日
Shana
Shana,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Paul J
Paul J,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
Laura
Laura,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great overall experience with great and friendly staff
Sandra
Sandra,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 20 日
Bobbi Jo
Bobbi Jo,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 18 日
Very cool property. I was there in the off-season, so it was quiet, except for loud late-night guests. Food was ok.