Located in the mountains, Eira do Serrado Hotel & SPA offers a serene escape with a relaxing spa, indoor pool, and arcade/game room. Enjoy breakfast at the on-site restaurant or cozy up by the fireplace in the lobby.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
24/7 front desk
Bar
Spa
Gym
Pool
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
Full-service spa
Indoor pool
Fitness center
Sauna
Steam room
Hot tub
Room service
Babysitting
Airport shuttle
Limo/town car service
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY1,082
CNY1,082
CNY1,158 total
includes taxes & fees
Jun 30 - Jul 1
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite
Suite
Highlights
Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Bidet
Private bathroom
Sleeps 3
1 King Bed
View all photos for Standard Double Room Single Use
When visiting Camara de Lobos, Eira do Serrado Hotel & SPA is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or body treatments. Other highlights include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers love the helpful staff.
Languages
English, French, German, Portuguese, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
2 bars/lounges
Restaurant
Room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Pool table
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Accessible airport shuttle
Grab bar near toilet
Bathroom emergency pull cord
ROOM
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments.
Dining
Onsite venue - This restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 55 per person (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for an additional charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts major credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Also known as
Estalagem Eira Serrado Camara de Lobos
Estalagem Eira Serrado Hotel Camara de Lobos
Eira Serrado Hotel Camara de Lobos
Curral das Freiras Eira do Serrado Hotel & SPA Hotel
Eira Serrado Hotel Curral das Freiras
Hotel Eira do Serrado Hotel & SPA Curral das Freiras
Eira do Serrado Hotel & SPA Curral das Freiras
Estalagem Eira do Serrado
Eira Serrado Curral das Freiras
Eira Serrado Hotel
Eira Serrado
Hotel Eira do Serrado Hotel & SPA
Eira do Serrado Hotel SPA
Eira do Serrado Hotel SPA
Eira Do Serrado & Camara Lobos
Eira do Serrado Hotel & SPA Hotel
Eira do Serrado Hotel & SPA Camara de Lobos
Eira do Serrado Hotel & SPA Hotel Camara de Lobos
HELP_OUTLINE
Frequently asked questions
Does Eira do Serrado Hotel & SPA offer free cancellation for a full refund?
Yes, Eira do Serrado Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eira do Serrado Hotel & SPA?
Yes, there's an indoor pool.
Are pets allowed at Eira do Serrado Hotel & SPA?
Sorry, pets aren't allowed.
Is parking offered on site at Eira do Serrado Hotel & SPA?
Yes, there's free self parking.
Is airport shuttle service offered by Eira do Serrado Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 55 per person one-way.
What are the check-in and check-out times at Eira do Serrado Hotel & SPA?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Eira do Serrado Hotel & SPA?
No, this hotel doesn't have a casino, but Madeira Casino (19-min drive) is nearby.
What is there to do at Eira do Serrado Hotel & SPA and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Eira do Serrado Hotel & SPA also has 2 bars, an indoor pool, and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Eira do Serrado Hotel & SPA?
Yes, there's an onsite restaurant that offers alfresco dining.
Does Eira do Serrado Hotel & SPA have any outdoor private spaces?
Yes, every room features a balcony.
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Eira do Serrado Hotel & SPA Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
View
Service staff
Room
Breakfast
Location
Spa
Restaurant
Value
Balcony
Valley
Reviews
8/10 Very good
Mar 11, 2025
Excellent hotel but very remote
Sai
Sai, 3-night trip
6/10 Good
Jun 5, 2025
Z
Hayk
Hayk, 2-night trip
10/10 Exceptional
Oct 26, 2024
Best Hotel ever. View from the room is stunning! Need to try it once in a lifetime!
Tamas
Tamas, 1-night trip
10/10 Exceptional
Oct 10, 2024
Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away.
Israel
Israel, 2-night trip
10/10 Exceptional
Apr 18, 2023
The location, views, restaurant, huge value for price.
Kevin
Kevin, 1-night trip
8/10 Very good
Jan 8, 2024
Would stay here again
Very service minded staff. Wonderful location good value for money
Jaap
Jaap, 14-night trip
8/10 Very good
Sep 25, 2022
Good clean hotel with amazing view.
Roman
Roman, 3-night trip
10/10 Exceptional
Oct 16, 2023
This is probably the best hotel I've ever stayed in due to the exceptional surroundings!! Staff was friendly, breakfast and restaurant were good, and staff was very friendly and helpful.
James
James, 8-night trip
8/10 Very good
Mar 30, 2024
Great location with amazing views. Spa was nice too. A little tired in places but everyone very friendly
Stephen
Stephen, 1-night trip
8/10 Very good
Nov 26, 2024
Only reception staff makes a difference here! Very friendly and helpful!
Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation.
Yulia
Yulia, 2-night trip
8/10 Very good
Aug 29, 2023
Beds were firm , breakfast average , but hotel otherwise very good
d
d, 4-night trip
10/10 Exceptional
Dec 31, 2023
Really easy to go to Pico do Arierio from the hotel, a must to do.
The view from the room was beautiful and quiet.
Manoline
Manoline, 2-night trip
10/10 Exceptional
Nov 29, 2024
What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view.
I just wish I had more time.
Amanda
Amanda, 1-night trip
10/10 Exceptional
Jan 27, 2023
Best regards for hotel’s staff
Maria
Maria, 1-night trip
10/10 Exceptional
Oct 18, 2023
Perfect place at more than 1.000 m above sea level. Perfect staff, room, SPA, breakfast. I would certainly turn back here.
Flavio
Flavio, 2-night trip
10/10 Exceptional
Jul 1, 2023
We had a wonderful stay up in the mountains at this hotel. The staff was friendly and the room was great with a great view of the mountains right from the balcony. We enjoyed breakfast in the morning with a gorgeous view of the mountains and valley and the pool and hot tub after day of exploring downtown Madeira and an afternoon of hiking in the mountains.
Nicole
Nicole, 5-night trip
8/10 Very good
May 31, 2024
Amazing view.
We had a wonderful stay. Beautiful view. Free parking, very comfortable bed. Friendly staff and good facilities. Variety at breakfast, good value for money.
The breakfast was not always very hot and would have appreciated more toiletries in the bathroom. Overall a very comfortable stay. Thank you.
Laura
Laura, 3-night trip
10/10 Exceptional
Jan 24, 2024
Fabulous
Ramute
Ramute, 1-night trip
10/10 Exceptional
Jun 24, 2024
M
Francois
Francois, 1-night trip
8/10 Very good
Mar 13, 2023
5 star view 3 star hotel
The location is 5 Stars……. Amazing view.
The hotel os very much a 3 star option. Things are fine, but nothing more than that.
Nina
Nina, 5-night trip
10/10 Exceptional
Dec 30, 2022
Customer service amazing
ISMAEL
6/10 Good
Feb 26, 2025
It's all about location
Superb position in the mountainside at the top of the path to the valley below. Wheather is all important as when the cloud comes in, you see very little.
The hotel is showing its age ( and lack of maintenance).
We ate in the hotel in the evenings; there is no real option in the locality. The meals were of mixed quality but generally acceptable. This was in contrast to the breakfasts which were poor, hot items allowed to go cold on hardly warm " hotplates" and left there indefinitely. The machine juices and coffee were amongst the worst we have ever been served.
The service in general was perfunctory, this must reflect on management.
My recommendation: if you want to experience of the location, there are many day trippers, or stay for one night. If driving a hire car, you need to be a confident driver as the single road up and down is narrow and winding. These facts do not affect the local bus drivers, a concern when they appear in the opposite direction!
glyn
glyn, 2-night trip
10/10 Exceptional
Mar 25, 2023
Nice hotel in the mountains
We have a lot of activities and arrived late like 1800. SPA closed early, very bad, shops near closed. Bad resturant, don´t eat tuna.
Peter
Peter, 1-night trip
10/10 Exceptional
Sep 22, 2022
Super mat
Verified traveler
1-night trip
4/10 Fair
Jan 8, 2024
Amazing view but that’s about it
The hotel is offering an amazing view . Really really spectacular! The jacuzzi is also extremely nice. And that’s about it or nearly . The hotel is old . Swimming pool is too cold. Most of the food , we didn’t like. The break first is extremely industrial. People are nice, don’t get me wrong but this hotel needs a complete new approach and needs to be refreshed and renovated .